Citizen CMP-20 User Manual
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Citizen CMP-20 User Manual

Citizen CMP-20 User Manual

Mobile thermal printer cmp-20 series
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See also: Service Manual , Programming Manual
MOBILE THERMAL PRINTER
MODEL CMP-20, CMP-20II series
User's Manual

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Summary of Contents for Citizen CMP-20

  • Page 1 MOBILE THERMAL PRINTER MODEL CMP-20, CMP-20II series User’s Manual...

  • Page 2: Fcc Compliance Statement For American Users

    WEEE MARK If you want to dispose of this product, do not mix it with general household waste. There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union.

  • Page 3: Declaration Of Conformity

    Declaration of Conformity The CMP-20 series conforms to the following Standards: The Low Voltage Directive 2006/95/EC, the EC/R&TTE Directive, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/96/EC. LVD : EN60950-1 EC/R&TTE: EN55022 Class B EN301 489-1 EN301 489-17 EN300 328...

  • Page 4: General Precautions

    • Note that CITIZEN SYSTEMS is not responsible for any operation results regardless of missing, error, or misprinting in this manual. • Note that CITIZEN SYSTEMS is not responsible for any trouble caused as a result of using options or consumables that are not specifi ed in this manual.
  • Page 5 SAFETY PRECAUTIONS What the Icons Mean Precautions and notices necessary to follow for preventing hazards to the user or other person or their properties are defi ned as shown below. Hazards and degrees of damage that may be caused by ignoring the instructions are categorized as shown below.
  • Page 6 Precautions in Handling Printer WARNING If the product continues to be used when heat or smoke is generated or an abnormal odor is produced, a fi re may occur. Immediately turn the printer power off, and carefully but quickly remove the battery, then contact our service agent. If any foreign matter (metal tip, water, liquid) enters the product, immediately turn the printer power OFF, and carefully but quickly remove the battery, then contact our service agent.
  • Page 7 Precautions on Using Printer WARNING Do not touch the print head or paper cutter while replacing print paper. Heated print head may cause burn. The cutter may cause injury to the hand. CAUTION Use of print paper other than specifi ed may result in not only deteriorated print quality but shortened life of print head (printing portion).
  • Page 8 Precautions on Using Battery DANGER Leaked liquid from the battery may result in loss of eyesight if it enters the eye. Immediately wash eyes with fresh water and get medical care. If liquid from the battery is ingested, immediately seek medical attention.
  • Page 9 CAUTION Do not dip battery in water or sea water. Wet battery may generate heat or may be subject to corrosion. Do not use or leave battery at high temperature. Using or leaving battery in a place of high temperature may result in liquid leakage, deteriorated performance, or shortened lifetime.
  • Page 10 Precautions on Using Thermal Paper CAUTION Print density may change with different kind of paper and atmosphere temperature. Observe the following when using thermal paper. Thermal paper is not resistant to discoloration, deterioration in quality, and thin printing. • Do not leave printed thermal paper exposed to light for a long time. •...
  • Page 11 Precautions on Using Special Serial Cable WARNING With one side of the connector connected to this product, do not touch the metal part of the other connector. CAUTION Static electricity may cause breakdown of internal circuit of this product. Do not leave this product with a cable wound around it for a long time.

  • Page 12: Table Of Contents

    THE TABLE OF CONTENTS GENERAL OUTLINE ........... 13 1.1 Features ................13 1.2 Unpacking ..............14 1.3 Model Classifi cations .............16 1.4 Basic Specifi cations ............17 2. EXPLANATION OF PRINTER PARTS ........19 2.1 Printer Appearance ............19 2.2 Operation Panel .............21 OPERATION ............23 3.1 Setting/Replacing the paper roll ........23 3.2 Installing Belt Clip ............24 3.3 Installing &...

  • Page 13: General Outline

    1. GENERAL OUTLINE The CMP-20 series of printers are compact, full featured portable line thermal printer, which can be used in a large variety of job environments. Bluetooth/WiFi communication with a PDA or similar device is useful for business activities at the point of sale or service.

  • Page 14: Unpacking

    1.2 Unpacking Standard Printer Battery Belt Clip (CMP-BA20) Charger EC Plug (CMP-AD21US) (CMP-21EPLUG) Paper Roll CD-ROM Quick Start Guide...
  • Page 15 Option Battery Cradle Car Charger Serial Cable (CMP-BC20) (CMP-CC21) (CA20-S01) Leather Case Strap USB Cable (SC20-01) (STP20-01) (CA20-U01)

  • Page 16: Model Classifi Cations

    1.3 Model Classifi cations Classifi ed by the following designation. CMP-20 II BTi U Destination : Americas / Europe Interface None : USB and Serial : USB, Serial and Bluetooth BTi : USB, Serial and Bluetooth (MFi) WF : USB, Serial and WiFi...

  • Page 17: Basic Specifi Cations

    1D : Code11, ITF, Code39, Planet, EAN-8, UPC-E, (CMP-20II) Code93, Code128 etc. (ZPLII) 2D: QR, PDF417, MicroPDF417, Maxicode, Datamatrix, Aztec, TLC39, RSS14 Emulation ESC/POS (CMP-20, CMP-20II) CPCL, ZPLII (CMP-20II) Input buffer 8K bytes (USB), 32K bytes (Others) Sensor Refl ective sensor (Paper end / Black mark)
  • Page 18 Reliability Thermal Printer 50 km or 100,000,000 pulses Head Battery Continuous Printing 80 min (350 m) Standby for 30 hours IP Rating IP42 Drop 1.5 m (to company standard) Interface Standard Serial (RS-232C), USB Optional Bluetooth or Wi-Fi Battery Input AC 100 ~ 240 V, 50/60 Hz Charger Output...

  • Page 19: Explanation Of Printer Parts

    2. EXPLANATION OF PRINTER PARTS 2.1 Printer Appearance Paper Cover Set paper roll inside this cover. (2) Manual Cutter (Tear Bar) To cut the printed paper, gently pull the paper from the edge of the paper at the angle so that paper fi rmly contacts the serrated cutter. (3) Power Button Press and hold the Power button for approximately 3 seconds to turn the printer power ON.
  • Page 20 Refer to section 2.2 Operation Panel. (7) DC jack Connect Charger for recharging battery. (8) Battery Refer to section 3.3 Installing & Using Battery to 3.5 Removing Battery (with Belt Clip). (9) Belt Clip Hole Refer to section 3.2 Installing Belt Clip. (10) USB Port (Mini B connector) For USB cable connection to host.

  • Page 21: Operation Panel

    2.2 Operation Panel Button/LED Name Function When the printer is off, press this button for approximately 3 seconds and it will turn on the power. When on, pressing the button will switch off the printer.The power of the printer will turn on when the power of Power a host connected via USB is turned on.
  • Page 22 NOTE 1. The battery status LEDs give an indication of power remaining. Actual run-time remaining will depend on many factors such as the contents of the output, distance to the computer, etc. 2. When the battery level is very low, high density printing can result in the printer switching off during printing resulting in possible loss of data.

  • Page 23: Operation

    3. OPERATION 3.1 Setting/Replacing the paper roll Press the Blue Paper Cover Open button and lift the paper cover. (2) Place the paper roll as shown. Make sure the paper is placed in right direction. (3) Pull a short length of paper out of the printer and then press center of the paper cover to close the cover.

  • Page 24: Installing Belt Clip

    3.2 Installing Belt Clip Insert screw into belt clip. (2) Tighten the screw with driver as shown. NOTE The belt clip is included in the pack as a standard item but does not need to be used or installed!

  • Page 25: Installing & Using Battery

    3.3 Installing & Using Battery Align battery hook as shown in the picture. (2) Push the battery into the printer until it locks in place. (3) To release or remove the battery, gently pull the release catch towards the battery module and rotate the battery from the printer. Hook NOTE 1.

  • Page 26: Charging The Battery

    3.4 Charging the Battery Be sure that the printer is turned off and AC plug is correct one. If AC plug is wrong, change the plug to correct one. (2) Open the DC Jack cover by pulling on the rubber cover and insert DC JACK into the printer.

  • Page 27: Removing Battery (With Belt Clip)

    3.5 Removing Battery (with Belt Clip) Rotate the belt clip as shown. (2) Remove the battery as shown. NOTE Turn off the power before removing the battery. Removing the battery with the power turned on may damage the printer due to static electricity etc.

  • Page 28: Wireless Communication

    3.6 Wireless Communication Bluetooth Connection The Printer can be connected to devices equipped with a Bluetooth interface such as PDAs, PCs or mobile telephones and handheld scanners. (2) Use the Bluetooth connection function supported by the device to connect to the printer. (3) The default PIN code for pairing is "0000"...
  • Page 29 Wireless LAN Connection The Printer can be connected to devices equipped with Wireless LAN connection according to the WiFi standards of 802.11a, 802.11b and .11g. (2) Use the WiFi(802.11a/b/g) connection function supported by the device to connect to the printer. About Changing the Settings Settings related to the wireless LAN can be changed with the Utilities supplied on the CD-ROM or in the settings screen that can be...
  • Page 30 NOTE 1. Refer to Confi guration Tool in the CD-ROM for the WiFi setting. 2. Interference with wireless LAN communication from other signals etc. In regard to the use of wireless LAN in an environment that might experience interference from other signals, the following steps can be taken in order to restrict the chances of interference occurring.

  • Page 31: Interface Cable Connection

    3.7 Interface Cable Connection Connect USB or Serial cable into the cable connector on the printer. Serial NOTE Use the cable offered by the manufacturer (Serial). (2) Connect the interface cable into the USB or Serial port of the device (PDA, PC, etc.).

  • Page 32: Self Test

    3.8 Self Test Turn off the power pressing the Power Button for approximately 3 seconds. (2) Whilst pressing and holding the Paper FEED button, press the Power Button. Press and hold both buttons until the buzzer sounds. (3) The printout, similar to the example shown, is produced.

  • Page 33: Optimizing The Media Detection Level (Sensor Calibration)

    NOTE 1. If the FEED button is pressed again within 3 seconds after printing ends, the mode switches to the hexadecimal dump print mode. If the FEED button is not pressed within 3 seconds, the self test ends automatically. 2. In the hexadecimal dump print mode, the received data is printed in hexadecimal format.

  • Page 34: Power Save Mode, Auto Power Off

    4. Utility, Drivers and SDK 4.1 Utility Printer settings can be changed using the Windows software utility called "Printer Utility." The latest version of the utility can be downloaded from Citizen's website: www.citizen-systems.com See the utility manual for more details.
  • Page 35 6-1-12, Tanashi-cho, Nishi-Tokyo-shi Tokyo, 188-8511, Japan Tel: +81 (0) 42 468 4608 Fax: +81 (0) 42 468 4687 http://www.citizen-systems.co.jp CMP-20I+II CSE-MB-1708...

This manual is also suitable for:

Cmp-20iiCmp-20ii series

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