Appendix Ii - Troubleshooting - Velleman CAMTVI10 User Manual

12.2 Appendix II – Troubleshooting
No image/action after power is
applied.
Self-test is normal but dome
cannot be controlled.
Noise after self-test.
Unstable image.
Blurred image.
The dome cannot be controlled
smoothly.
Use this device with original accessories only. Velleman nv cannot be held responsible in the
event of damage or injury resulting from (incorrect) use of this device. For more info
concerning this product and the latest version of this manual, please visit our website
www.velleman.eu. The information in this manual is subject to change without prior notice.
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The copyright to this manual is owned by Velleman nv. All worldwide rights reserved. No part
of this manual may be copied, reproduced, translated or reduced to any electronic medium or otherwise
without the prior written consent of the copyright holder.
V. 02 – 18/07/2016
CAMTVI10
Cable harness is improperly
connected.
Input power voltage is too low.
Power supply does not work.
Wrong communication settings.
Improper polarity of the control
cable.
Mechanical obstruction.
Camera module is not installed.
Low power.
Low power.
Video cable is improperly
connected.
Camera is on manual focus.
The lens is dusted.
Low power.
Communication distance is too
long.
The RS-485 is not properly
connected.
Too many domes connected.
17
Check the orientation of the
connector input.
Check the input power voltage.
Replace with a new power
supply.
Set the correct protocol, baud
rate and address.
Check the polarity of the
RS-485 connection.
Check and correct it.
Install the camera module.
Check the power supply and
make sure the input power is
12 VDC.
Check the power supply and
make sure the input power is
12 VDC.
Check the connection of the
video cable.
Change to auto focus.
Clean the lens.
Check the power supply and
make sure the input power is
12 VDC.
Make sure the distance is within
the allowed range.
Check the RS-485 connection.
Make sure not to exceed the
allowed number of connected
domes.
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