Roland Color CAMM PC-50 User Manual page 22

11 What to Do If...
Are the computer and the PC-50
linked with the right cable?
Is the cable making a secure connec-
tion?
Is the OS set up correctly?
Are the application software settings
correct?
Are the settings for the driver software
correct?
Is there faint soiling around printed areas?
Is the printing head dirty?
Is the surface of the platen dirty or
scratched?
Is the material dirty?
Is the material damaged?
Has the material been sufficiently accli-
mated before use?
Is the cleaning pad free of dust or dam-
age?
20
The type of cable you need is determined by your computer and the software you
are using. Even if the computer is the same, running different software may require
a different cable. Use the cable specified in your software.
Connect securely. (See "3 Set-up and Connections" .)
Check the following items:
• Output port selection
• Output port open
• Other settings
Check the OS user's manual and set it up correctly.
Check the following items:
• Output device specifications (select a device name that matches the instruc-
tion system. If the wrong device is selected an incorrect instruction may be
output, resulting in an error).
• Communication parameters
Check the software user's manual and set it up correctly.
If you are using driver software for output on the PC-50, then make the settings for
the correct driver in the computer. Select the PC-50 as the output device.
Clean, attractive printing is impossible
Especially when using a single-color ribbon, faint soiling is seen in areas where
there is no printing. When this occurs, use alcohol to wipe away soiling on the
sheet immediately after printing.
Clean the printing head (see "10 Care and Maintenance").
NOTICE
If cleaning will not improve the printing quality, the printing head might
reach to the end of its life.
Contact your dealer for replacement of the printing head.
Clean the platen (see "10 Care and Maintenance").
Remove superficial soiling, then load the material.
Clean, attractive printing is not possible if the material is damaged or warped.
Use care to keep materials from being damaged while in storage.
The material may shrink or expand due to absorption of moisture in the air. If
such shrinking or expansion occurs during printing, the printed pattern may be
misaligned.
Pull out the amount of roll material to be used, and allow to stand for 30 minutes
to an hour.
The amount of time required for acclimation varies according to the type of
material.
A dusty or damaged cleaning pad may destroy the printing head. Gently wipe
away any adhering dust or grime.
If the cleaning pad is damaged by a blade or the like, please contact your
authorized Roland DG Corp. dealer or service center. (This pad replacement is a
charged service.)
• Output device selection
• Communication parameters
• Other settings