VeriFone PINpad 1000SE CTLS Installation Manual
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Summary of Contents for VeriFone PINpad 1000SE CTLS
- Page 1 PINpad 1000 CTLS Installation Guide VeriFone Part Number 28610, Revision A...
- Page 2 VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
ONTENTS ........3 R E F A C E Audience. - Page 4 Power Supply ..........25 PC/AT Interface Kits .
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Page 5: Hapter
HAPTER Overview This chapter provides a brief description of VeriFone’s PINpad 1000 CTLS. PINpad 1000 The PINpad 1000 CTLS is a peripheral data entry device that accepts and CTLS encrypts Personal Identification Numbers (PINs) in addition to accepting contactless card input. Typically, a PIN is a four- to twelve-digit code, known only by the customer and the issuer. - Page 6 • Font generation tool kit allows easy language set-up with multiple size fonts. Critical Security Protection • VeriFone’s advanced contactless architecture future proofs your investment with Single Contactless Interface (SingleCI), SoftSAMs, and side by side application architecture • Supports 3DES, Verishield Security Scripts, Master/Session and DUKPT key management.
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Page 7: Pinpad 1000 Se Ctls
Rugged and reliable design absorbs hard knocks found at POS. • Removable privacy shield offers option of supplemental physical security. • Well-planned shape works with existing VeriFone PINpad stands and wall- or counter-mounting hardware. • Connects with most POS payment terminals, PCs, and ECRs. -
Page 8: Features And Benefits
VERVIEW Features and Benefits 1000 CTLS I NSTALLATION UIDE... -
Page 9: P Reface
3, Specifications. Discusses the power requirements and dimensions of PINpad 1000 CTLS. Chapter Service and Support. Provides information on contacting your VeriFone service provider, ordering accessories or documentation from VeriFone, and maintaining the PINpad 1000 CTLS. Chapter Troubleshooting Guidelines. Provides troubleshooting guidelines, should you encounter a problem in terminal installation and configuration. - Page 10 REFACE Guide Conventions Guide Various conventions are used to help you quickly identify special formatting. Conventions Table 1 describes these conventions and provides examples of their use. Table 1 Document Conventions Convention Meaning Example Blue Text in blue indicates terms that Guide Conventions.
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Page 11: Setup Selecting Location
HAPTER Setup This chapter describes the setup procedure for the PINpad 1000 CTLS, in the following sections: • Selecting Location • Unpacking Shipping Carton • Examining Features • Connecting Unit to Controller • Connecting Unit to a PC and ECR (optional) •... -
Page 12: Electrical Considerations
Do not use a unit that has been tampered with or otherwise damaged.The WARNING PINpad 1000 CTLS comes equipped with tamper-evident label. If a label or component appears damaged, immediately notify the shipping company and your VeriFone representative or service provider immediately. 1000 CTLS I NSTALLATION UIDE... -
Page 13: Examining Features
ETUP Examining Features Examining Before continuing the installation process, observe features of the PINpad 1000 Features CTLS. Figure 2 illustrates the basic features: DISPLAY PROGRAMMABLE FUNCTION KEYS TELCO-STYLE KEYPAD COLOR-CODED FUNCTION KEYS Figure 2 PINpad 1000 CTLS Features The PINpad 1000 CTLS includes the following features: •... -
Page 14: Connecting Unit To Controller
Reconnect power to the terminal. For cable removal, use the same steps described above in reverse. If exchanging NOTE cables, use a VeriFone-approved cable. For more information, refer to PINpad 1000 CTLS Quick Installation Guide, VPN - DOC115EN05-A. 1000... -
Page 15: Connecting Unit To A Pc And Ecr (Optional)
Reconnect power to the PC/ECR. CAUTION Using an incorrectly rated power supply can damage the unit or cause it not to work properly. For U.S. – VeriFone recommends using only VPN# CPS11212-1C- R. For other uses see Specifications for detailed power supply specifications. -
Page 16: Connecting Via Usb
NOTE VeriFone Technical Support page: (http://www.verifone.com/technical-support.aspx). Browse to the INF file provided by VeriFone when specifying the driver location. When the installation is done, check the list of ports on the Device Manager to see the new USB device. Contactless... -
Page 17: Install/Replace Sam Card
SAM Card card. Observe standard precautions in handling electrostatically sensitive devices. CAUTION Electrostatic discharges can damage the equipment. VeriFone recommends using a grounded anti-static wrist strap. To change or install Remove the data cable from the back of the unit. - Page 18 ETUP Install/Replace SAM Card Install the SAM card by aligning the card and carefully sliding it into the slot until fully inserted. Figure 6 SAM Insertion Push the SAM card holder back and close the compartment door. Figure 7 SAM Card Holder 1000 CTLS I NSTALLATION...
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Page 19: Processing Contactless Transactions
ETUP Using the Stand Adapter Processing The PINpad 1000 CTLS is only active when signaled by an application for the Contactless conduction of a contactless smart card transaction. Transactions To perform a contactless smart card transaction: Gently tap the card onto or hold the card (within to 4 cm) against the surface of the RFID antenna. -
Page 20: Screw-Mounting The Adapter
ETUP Using the Stand Adapter Figure 9 Stand Adapter Installation Screw-Mounting the The stand adapter may also be screwed directly to a wall or countertop. Adapter • Use screw anchors when fastening the adapter to a cement or brick wall. •... -
Page 21: Using The Privacy Shield
ETUP Using the Privacy Shield Using the Figure 11 shows an example of an installed privacy shield. Privacy Shield Figure 11 Installed Privacy Shield Using the Unit Startup Upon startup, the PINpad 1000 CTLS briefly displays the version and date (example: 10.24.00 06/07), followed by the idle prompt. - Page 22 ETUP Using the Unit At the PIN request prompt, enter the PIN and press ENTER. The PINpad 1000 CTLS will show a processing display when the device successfully receives the PIN entry. NOTE Press BACKSPACE to clear the last number. Press CANCEL to cancel the transaction.
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Page 23: Hapter
HAPTER Specifications This chapter discusses power requirements, dimensions, and other specifications of the PINpad 1000 CTLS. Unit Power Input: 7.5 v - 20 v, Requirements Maximum current: 500 mA Temperature Operating temperature: 0 to 50 C (32 to 122 Humidity Relative humidity: up to 95%;... - Page 24 PECIFICATIONS Weight 1000 CTLS I NSTALLATION UIDE...
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Page 25: Hapter
To clean the unit, periodically use a clean cloth, slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner. For best results, use a VeriFone Cleaning Kit (refer to Accessories and Documentation). - Page 26 One MRA number must be issued for each PINpad 1000 CTLS you return to VeriFone, even if you are returning several of the same model. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned.
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Page 27: Accessories And Documentation
Monday - Friday, 7 A.M. - 5 P.M., MST • International – Contact your VeriFone representative Cables Contact your local VeriFone distributor to determine which cable fits your needs. WCL112012-A RJ11 to RJ11 cable (NURIT) WCL115001-A RJ11 to RJ45 cable (V... -
Page 28: Pc/At Interface Kits
4PC plug to DB9 plug (most IBM AT or compatible computers) Supplementary Hardware PPL115-028-34-A Stand adapter PPL115002-A Privacy shield Cleaning Kit 02746-01 VeriFone Cleaning Kit Documentation • VPN - DOC115EN06-A PINpad 1000 CTLS Certifications and Regulations • VPN - DOC115EN05-A PINpad 1000 CTLS Quick Installation Guide •... -
Page 29: Hapter
Do not, under any circumstance, attempt to disassemble the unit. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local VeriFone service provider. Service conducted by parties other than authorized VeriFone representatives may void any warranty. - Page 30 VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA Tel: (800) VeriFone (837-4366) www.verifone.com PINpad 1000 CTLS Installation Guide VeriFone Part Number 28610, Revision A...
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