Troubleshooting - A.O. Smith X8 User Manual

Troubleshooting

Your A. O. Smith
incorrectly. This may not necessarily mean that the product is faulty. For instances like
these, please follow the steps given below to troubleshoot the problem without help
from a certified technician. If the problem still persists, please call Customer Care Centre
immediately.
Problems
Change in water taste.
Decreased flow of
purified water.
Less/No reject water.
Less/No purified water.
Water Purifier may not function at its desired capability if used
Check-up
Has the purified water
been stored in the tank
a for long time?
RO membrane/filters may
require replacement.
Has the raw water quality
changed?
Check if there is no water
flow through reject line.
RO membrane/filters may
be clogged or damaged.
Check if the reject water
tube is bent.
Check if the reject water
tube is blocked.
Check whether there is
water supply in the tap.
Check whether tap/ball
valve is closed.
Check if either RO change
or SCPA change is blinking.
None of the above.
16
Solution
Drain the stored water from
the storage tank through
faucet.
Call Customer Care Centre
for RO membrane/filters
replacement.
Call Customer Care Centre.
Switch OFF the Water
Purifier and call Customer
Care Centre.
Call Customer Care Centre
for RO membrane/filters
replacement.
Clear the bent in the reject
water tube.
Switch OFF the Water
Purifier and call Customer
Care Centre.
If not, take the help of a
plumber to set it right.
Open the tap/ball valve.
Call Customer Care Centre
for replacement of filters.
Call Customer Care Centre.