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E X P E R T C O M P A N Y S E R V I C E
Toll Free No.: 1800-103-2468 or
SMS us: +91 99410 32468 or
E-mail us: aosmithcs@aosmithindia.com
Monday to Friday: 9 am to 8 pm.
Saturday & Sunday: 9 am to 6 pm.
# For calls registered at A. O. Smith call centre before 4 pm only.
For more details please call our Toll Free No. 1800-103-2468
or log on to www.aosmithindia.com.
w w w . a o s m i t h i n d i a . c o m
SUPERIOR TECHNOLOGY FOR ADVANCED PROTECTION.
USER GUIDE
Water Purifier

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Summary of Contents for A.O. Smith Z2

  • Page 1 Water Purifier SUPERIOR TECHNOLOGY FOR ADVANCED PROTECTION. E X P E R T C O M P A N Y S E R V I C E Toll Free No.: 1800-103-2468 or SMS us: +91 99410 32468 or E-mail us: aosmithcs@aosmithindia.com Monday to Friday: 9 am to 8 pm.
  • Page 3 Dear Customer, Congratulations and welcome to A. O. Smith family. We thank you for the trust you have shown in choosing the A. O. Smith water purifier. A. O. Smith water purifier is one of the most advanced RO water purifier available in the market today.
  • Page 4: Table Of Contents

    Contents Key Features of your A. O. Smith RO water purifier..........01 Pre-instruction literature ..................02 General instructions ....................03 Introduction ......................04 Water flow ....................... 07 Electrical diagram..................... 07 Safety precautions....................08 How to use....................... 10 Troubleshooting....................... 11 Technical specifications .................... 13 FAQs.........................
  • Page 5: Key Features Of Your A. O. Smith Ro Water Purifier

    Key Features of your A. O. Smith RO water purifier PURITY THROUGH 5 STAGE PURIFICATION 5S TECHNOLOGY: Pre-filter + Sediment filter + Pre Carbon filter + Patented Side Stream RO Membrane + Silver Activated Post Carbon filter. In A. O. Smith water purifier 100% water passes through the RO membrane.
  • Page 6: Pre-Instruction Literature

    Pre-instruction Literature On Receipt It is our policy to promote safe delivery of all orders. This product shipment has been thoroughly checked, packed and quality certified before leaving our plant. Visible Loss or Damage If any of the goods called for on the bill of lading or express receipt are damaged or the quantity is short, do not accept them until the freight or express delivery agent makes an appropriate notation on your freight bill or receipt.
  • Page 7: General Instructions

    General Instructions Safety Your safety and the safety of your loved ones is paramount to us. There are several safety related messages in this manual, which have been provided during various stages such as installation, operation and maintenance of your A. O. Smith Under Sink water purifier.
  • Page 8: Introduction

    How does the A. O. Smith Under Sink RO water purifier work? A.O. Smith Under Sink RO water purifier has 5 stages of purification system, wherein the water is passed through the various stages and progressively filtered to get purified water which is stored in the inbuilt storage tank.
  • Page 9: Installation Overview

    Stage 4 – RO (Reverse Osmosis) membrane  RO membrane contains semi-permeable membrane wherein the water is passed through the semi-permeable membrane to remove TDS (Total Dissolved Solids) and heavy metals like mercury, arsenic, lead, chromium, cadmium etc. It also removes microorganisms like bacteria, virus, protozoa and cysts.
  • Page 10 Work indicator This indicates that the purifier is functioning in normal condition. Source indicator When the water pressure is lower than required water pressure limits, this indicator will start to blink continuously and the buzzer beeps for 8 times until the water pressure becomes normal.
  • Page 11: Water Flow

    Water flow Figure 2 Pressure Inlet Switch Solenoid valve Ball Pump Flow Valve Restrictor Inlet water water Pre-filter Sediment Pre Carbon 3-way joint Waste filter Pure Water Flush Water Solenoid Faucet valve High Pressure switch Check Silver valve Storage Activated Tank Post Carbon Electrical Diagram...
  • Page 12: Safety Precautions

    Safety Precautions Electrical Safety Even though the product is designed keeping highest safety standards in mind, there are certain Do’s and Dont’s which need to be followed while using this product. Power plug must be used with a Install the product away from direct grounded 230V outlet.
  • Page 13 Do not connect hot water supply to the Do not use the purifier if the power cord purifier. Make sure that the inlet water is damaged or you notice strange noise, temperature to the purifier should be burning smell or smoke. Switch off the between 5°C to 45°C.
  • Page 14: How To Use

    How to use Step 1 Step 2 Turn ON the water connection through Switch ON the power supply. (Figure 13) the ball valve. (Figure 12) Figure 13 Figure 12 Step 3 To dispense water from the storage tank, turn the faucet knob in anti-clockwise direction.
  • Page 15: Troubleshooting

    Troubleshooting Your A.O. Smith Under Sink RO water purifier may not function at its desired capability if used incorrectly. This may not necessarily mean that the product is faulty. For instances like these, please follow the steps given below to troubleshoot the problem without the help from a certified technician.
  • Page 16 Buzzer beeps and all Water leak alarm is Switch OFF the water indicators blinks triggered indicating purifier and call Customer continuously. that there is a leakage care centre. inside the purifier. Buzzer beeps for 8 times Low pressure alarm is Check feed water supply and source indicator blinks triggered indicating that the to the purifier.
  • Page 17: Technical Specifications

    Technical Specifications Model A.O. Smith Under Sink Product Dimensions (H x D x W) 420mm x 410mm x 270mm Net Weight 11 kgs (approx.) Gross Weight 13.5 kgs (approx.) Flow rate* Upto 15 litres per hour Storage tank capacity 5 litres (approx.) †...
  • Page 18 Recommended input Feed water quality for the optimum performance of your product RECOMMENDED FEED WATER QUALITY Parameter Limits Total Dissolved Solids (TDS) Up to 2000 ppm Total hardness Up to 500 ppm Turbidity Up to 5 NTU Iron 0.3 ppm (max.) Feed water pressure 7 psi to 30 psi Feed water temperature...
  • Page 19: Faqs

    FAQs What is A. O. Smith Under Sink RO water purifier? A. O. Smith Under Sink RO water purifier is advanced 5 stages RO from A. O. Smith. It is 100% RO with no bypass of water for maximum purity. What is 100% RO? In ordinary RO+UV water purifiers, some amount of water is made to bypass the RO membrane.
  • Page 20 What is the Advanced SSM technology? How is it different from other technologies and what are its advantages? The Advanced SSM is an abbreviation for the side stream RO membrane technology. Unlike traditional membranes, this membrane has water inflow from 2 sides which results in better rejection of dissolved solids.
  • Page 21: Warranty Terms And Conditions

    Warranty Terms and Conditions Product warranty A. O. Smith India Water Products Private Limited (“A. O. Smith or Company”) warrants this water purifier (“product”) against the defects arising from faulty design, workmanship and material subject to the following terms and conditions: 1.
  • Page 22 10. If an identical model is no longer available due to a change in law, regulation, or standard, A. O. Smith will replace the product with one having a similar capacity and input. In these instances, the customer will have the option of paying the difference between what was paid for the original model and the new model with the additional features, or receiving a refund of the portion of the purchase price on a pro rata basis allocable to the unexpired portion of the warranty.
  • Page 23 If product serial number is missing or altered. g. If damage is caused by pest infestation. h. If the input water emits pungent smell. If the input water is discoloured. If product is used for commercial purpose. 17. RO membrane will be covered for any material damage, malfunctioning under warranty for specified period as detailed below and effective from date of original purchase.
  • Page 24 Post Warranty 1. The customer may be offered a yearly Service Contract (PHCP*) at the prevailing Company rates and terms. 2. In case the customer does not wish to enter the Service Contract, customer has the option of calling our Authorised service provider and get A. O. Smith Water Purifier unit serviced on actual basis i.e.
  • Page 25: Warranty Card

    Warranty Card Customer Copy to be retained by the Customer Invoice Number: ______________________________ Dated: _________________________ Unit Serial Number: __________________________________ Model: _________________________ Capacity: ______________________ Customer's Name: _______________________________________________ Address: ____________________________________________________________________________ ____________________________________________________________________________________ Dealer’s Stamp and Signature Phone: ________________________ Mobile: ________________________ E-mail: ________________________ Company Copy to be sent back to the Company Invoice Number: ______________________________ Dated: _________________________ Unit Serial Number: __________________________________...
  • Page 26: Service And Maintenance

    Service and Maintenance For Service needs: Please contact our A. O. Smith Toll Free Number : 1800-103-2468 SMS us : +91 99410 32468 E-mail us : aosmithcs@aosmithindia.com Registered Office A. O. Smith India Water Products Private Limited (formerly known as A. O. Smith India Water Heating Private Limited) Plot No.
  • Page 27: Disclaimer

    Disclaimer Disclaimer Power of 1 is limited to: 1. Available in selected cities, for details log on to www.aosmithindia.com or call at 1800-103-2468. 2. Calls registered with A. O. Smith Customer Care Centre on working days before 4 pm. 3. Within city municipal limits only. 4.
  • Page 28 Manufactured by A. O. Smith India Water Products Private Limited (formerly known as A. O. Smith India Water Heating Private Limited) Plot No. 300, Phase-2, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District - 562 112, Karnataka, India. Toll Free: 1800-103-2468  Website: www.aosmithindia.com CIN: U31909KA2006PTC040282 * Product colour and image may vary from the actual product.

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