Solutions To Common Problems; Surface Burners Do Not Light; Burner Flame Only Lights Half Way; Burner Flame Is Orange - Thor Kitchen LRG User Manual

Solutions to Common Problems

Important
Before calling for service, review this list. it may save you both time and expense. this list
includes common experiences that are not the result of defective workmanship or material in
your cooktop.

Surface burners do not light

• Surface Control knob has not been completely turned to LITE. Push in and turn the Surface
Control knob to LITE until burner ignites and then turn control knob to desired flame size.
• Be sure gas supply valve is open.
• Burner ports are clogged. Clean burners. See Cleaning the Burner Grates, Burner Caps, Burner
Heads in General Care & Cleaning section. With the burner off, clean ports with a small-gauge
wire or needle.
• Power cord is disconnected from outlet (Electric Ignition Models only). Be sure cord is securely
plugged into the outlet.
• Electrical power outage (electric ignition models only). Burners can be lit manually. See
Setting Surface Controls in this Use and Care Guide.
Burner flame on lights half way
• Burner ports are clogged. With the burner off, clean ports by using a small-gauge wire or
needle.
• Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until
flame is full. Dry the burners thoroughly following instructions in the General Cleaning section.

Burner flame is orange

• Dust particles in main line. Allow the burner to operate a few minutes until flame turns