Aastra Dialog 4187 Plus User Manual

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Dialog 4187 Plus

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Page 1: User Guide
Dialog 4187 Plus Analog Telephone for MX-ONE™ and MD110 User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
Page 3: Table Of Contents
Call Forwarding ..........49 Absence Information ........61 Messages ............63 Group Features ..........69 Other Useful Features ........71 Settings ............78 Accessories ........... 91 Installation ............93 Troubleshooting ..........97 Glossary ............98 Index .............. 99 Dialog 4187 Plus...
Page 4: Welcome
Welcome Welcome Welcome to the user guide for the Dialog 4187 Plus. This guide describes the available features of the telephone when it is connected to MX-ONE™ and MD110. The functions and features available with this telephone are designed for easy use in all different telephone handling situations.
Page 5: Declaration Of Conformity
No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.
Page 6: Important User Information
• Do not use a telephone (other than cordless type) during an electrical storm. Disposal of the product Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products. Dialog 4187 Plus...
Page 7: Description
Description Description (bottom side) Dialog 4187 Plus...
Page 8 Both incoming and outgoing calls are shown. The Call List can contain a maximum of 50 records. See section “Call List” on page 35. Message Waiting lamp A flashing light indicates a waiting message. See section “Messages” on page 63. Dialog 4187 Plus...
Page 9 “Enable/Disable function key programming” on page 90. Message Waiting switch Switch Message Waiting indication on or off. Also used to reverse the polarity in case of crossed line cables. See section “Message Waiting indication” on page 90. Dialog 4187 Plus...
Page 10 Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.aastra.com For more information, please contact your Aastra Certified Sales Partner. Dialog 4187 Plus...
Page 11: Display Information
Note: You can set different formats for the date and time, see section “Date and Time” on page 81. Missed call: When a call has been received but not answered (missed) the display shows. 4455 01 NEW 01-15 10:38 Dialog 4187 Plus...
Page 12: Incoming Call
During an outgoing call, the display shows the dialed number in the lower right corner. The Call Timer in the upper right corner is also displayed. 4455 00:02:15 7436 During programming The display helps you during programming and shows the activated menu, for example: HEADSET PRESET Dialog 4187 Plus...
Page 13: Tones And Signals
Special dial tone Ring tone or queue tone every 4 seconds Busy tone Congestion tone Number unobtainable tone Call waiting tone Intrusion tone Conference tone every 15 seconds (to all parties) Verification tone Warning tone, expensive route Dialog 4187 Plus...
Page 14: Ring Signals
Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator. Internal ring signal External ring signal Recall signal (Callback reminder) Dialog 4187 Plus...
Page 15: Free Seating
No. To log off #11# Lift the handset. Dial. Replace the handset to finish the procedure. # 1 0 # Note: An earlier version of the Free Seating feature uses another procedure: To log off, dial Dialog 4187 Plus...
Page 16: Incoming Calls
Press to terminate a handsfree call. On another extension You can answer a call to another extension from any phone in your office. Lift the handset and call the ringing extension. You receive busy tone. Press. Note: France, press ; Sweden, press Dialog 4187 Plus...
Page 17 The waiting call will be signalled on your phone. Lift the handset to receive the new call. After finishing the new call: Replace the handset. Your first call will be signalled on your phone. Lift the handset to receive the first call again. Dialog 4187 Plus...
Page 18 Do not disturb, DND When you activate DND, calls to your extension are not shown. *27# Outgoing calls can be made as usual. Dial to activate. Special dial tone. #27# Dial to deactivate. Replace the handset to finish activation/deactivation. Dialog 4187 Plus...
Page 19: Parallel Ringing
If you want to disable Parallel Ringing for one specific phone in the list only, follow the procedure for disabling the feature from this phone and enter its extension number. * 2 * Note: U.K., dial Number Replace the handset. Dialog 4187 Plus...
Page 20 If you want to restore Parallel Ringing for one specific phone in the list only, follow the procedure for restoring the feature from this phone and enter its extension number. Dialog 4187 Plus...
Page 21: Outgoing Calls
(if the feature Least Cost Routing is used in the system), keep waiting. Once a line becomes free, you will receive a dial tone. If a warning tone is heard, the selected line is marked “Expensive”. Dialog 4187 Plus...
Page 22: Number Presentation Restriction
*42# Lift the handset. Dial and wait for a new dial tone. Dial the number. Your name and number is not indicated on the called person´s display. Dialog 4187 Plus...
Page 23: Individual External Line
Pause key at the proper place in the number. See section “Wait for dial tone” on page 22. Lift the handset. Press to redial the last dialed external number. * * 0 Note: Finland and Sweden, dial Dialog 4187 Plus...
Page 24: When You Receive A Busy Tone
You have to answer within eight seconds, otherwise the Callback service is cancelled. Lift the handset when you are called back. The system calls the external number. Note: Only one Callback can be activated on a busy external line. Dialog 4187 Plus...
Page 25 Notes: The Call Waiting feature might be blocked for use on your extension (preprogrammed by your system administrator). If Call Waiting is not allowed you will continue to receive a busy tone. Dialog 4187 Plus...
Page 26 The warning tone might be disabled for your system. The Intrusion feature might be blocked for use on your extension (preprogrammed by your system administrator). If Intrusion is not allowed you will continue to receive a busy tone. Dialog 4187 Plus...
Page 27: Speed Dialing
0–9 and use them as individual Speed Dialing numbers (if this feature is allowed). Note: In Finland, up to nine numbers, keys 1–9. To use: Lift the handset. — Dial and press the relevant digit. Note: Finland, dial ); Sweden, dial — — Dialog 4187 Plus...
Page 28 #51* Lift the handset. — Dial and press the selected digit. # 5 1 * Note: Finland, dial — Press and replace the handset. To erase all programmed numbers: #51# Lift the handset. Dial. Replace the handset. Dialog 4187 Plus...
Page 29: Dial By A Function Key
0-00460812345678 Dial the number. You can use any directory number, e.g. a Common Abbreviated Number or a colleague’s extension number. You can also store a pause (multiple pauses possible), the R-key feature or any procedure that contains Dialog 4187 Plus...
Page 30 DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.aastra.com For more information, please contact your Aastra Certified Sales Partner. Checking stored numbers ² To see a programmed directory number on a programmable key: î...
Page 31 Data privacy Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This feature is automatically cancelled when the call is finished. To order: Lift the handset. *41# z Dial and enter the number. Dialog 4187 Plus...
Page 32 Dial the digit or digits to get an external line and the external number. To open an extension for several calls: #73* Lift the handset. Dial. Enter authorization code and press. Verification tone. To lock an extension: *73* Lift the handset. Dial. Enter authorization code and press. Verification tone. Dialog 4187 Plus...
Page 33 Enter authorization code and press. Verification tone. Dial the digit or digits to get an external line and the external number. To open your phone: #76* Lift the handset. Dial. Enter authorization code and press. Verification tone. Dialog 4187 Plus...
Page 34 Dial the digit or digits to get an external line and the external number. To change your individual authorization code: *74* Lift the handset. Dial. Enter old authorization code and press. Enter new authorization code and press. Verification tone. Dialog 4187 Plus...
Page 35: Call List
01-15 10:38 Outgoing call: 00:02:15 7436 • means that the number is stored at the second position. • is the duration of the call. 00:02:15 • is the called number. 7436 Dialog 4187 Plus...
Page 36 Use the arrow keys to scroll the list for another number. ® Press and hold for two seconds to delete the stored number. Note: To delete the entire Call List, press the Delete key and hold it for eight seconds. Dialog 4187 Plus...
Page 37: Phonebook
Press to search the Phonebook. Â When the display shows the desired entry: Lift the handset or press to make the call. Note: If a headset is connected to your phone, you can also press the Headset key. Dialog 4187 Plus...
Page 38: Write Text And Numbers
Press to enter a space. ° Press to enter a pause in a number. See section “Wait for dial tone” on page 22. ® Press to correct a wrong entry. Note: Deletes the entire entry if held longer. Dialog 4187 Plus...
Page 39 Ä Æ Ç È É Ñ Ö Ø Ò β Ü Ù Example special characters: To enter Ü press (four times). 1 time result T 2 times result U 3 times result V 4 times result Ü Dialog 4187 Plus...
Page 40: Add A Name And A Number To The
After the number and name have been entered, the display shows the complete entry (example): 0-00440155512345 PHIL COLLINS ³ ² Press to save. ³ ² Press to exit programming mode, ¯ · press to continue programming in the Phonebook. Dialog 4187 Plus...
Page 41 ² Edit the name and press to save. How to write text, see section “Write text and numbers” on page 38. ³ ² Press to exit programming mode, ¯ · press to continue programming in the Phonebook. Dialog 4187 Plus...
Page 42 ¯ · The display shows the first record (alphabetical order). Press to select an entry. ® Press to delete the entry. ³ ² Press to exit programming mode, ¯ · press to continue programming in the Phonebook. Dialog 4187 Plus...
Page 43: During Calls
To finish a group listening call: Press and replace the handset. Group listening is cancelled and the call is ended. From loudspeaking to handsfree Replace the handset. Handsfree conversation. u Â From handsfree to loudspeaking Lift the handset and press. Dialog 4187 Plus...
Page 44: Call Waiting
Replace the handset to finish the ongoing call. The waiting call is signalled on your phone. Lift the handset to answer the new call. Note: The Call Waiting feature might be blocked for use on your extension (preprogrammed by your system administrator). Dialog 4187 Plus...
Page 45 Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialed extension is busy or Transfer is not allowed, your phone will ring again. Dialog 4187 Plus...
Page 46 When the conference leader leaves the conference, the conference will continue with the other included parties. The conversation is changed back to a normal two party connection when there are only two parties left. Dialog 4187 Plus...
Page 47 To resume the call on your own extension: Lift the handset. To resume the call on another extension: Lift the handset. Call the extension where the call was put on hold. Press. Note: France, press ; Sweden, press Dialog 4187 Plus...
Page 48: Call Timer
If you want to see the duration of your last call: Press (idle mode). The call duration is shown in the upper right corner, for example: 4455 00:02:15 01-15 10:38 The display will return to idle mode after a few seconds. Dialog 4187 Plus...
Page 49: Call Forwarding
Lift the handset. Dial. * 2 # Note: U.K., dial Replace the handset. Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section “Internal Follow-me” on page 52. Dialog 4187 Plus...
Page 50 Note: Finland and Norway, dial Replace the handset. The incoming call is diverted after 3 signals. To cancel: #211# Lift the handset. Dial to cancel. # 6 1 # Note: Finland and Norway, dial Replace the handset. Dialog 4187 Plus...
Page 51 Lift the handset. Dial to order. * 6 7 # Note: Finland and Norway, dial Replace the handset. To cancel: #212# Lift the handset. Dial to cancel. # 6 7 # Note: Finland and Norway, dial Replace the handset. Dialog 4187 Plus...
Page 52 Note: U.K., dial Press and enter the Diversion number. Press and replace the handset. Calls are diverted to the answering position. Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position. Dialog 4187 Plus...
Page 53 Order *22# z Lift the handset. Dial and enter the digit or digits to get an external line and enter the external number. Press and replace the handset. Cancel #22# Lift the handset. Dial. Replace the handset. Dialog 4187 Plus...
Page 54: Personal Number
Contact your system administrator for more information. When out of the office, the feature Direct Inward System Access (DISA) can be used, if available in your system. How to use DISA is described in this section. Dialog 4187 Plus...
Page 55 If Voice Mail is included in the activated profile, always update your greeting with absence information. To cancel from your office phone #10# Lift the handset. Dial. Replace the handset. Dialog 4187 Plus...
Page 56 Note: When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform about your absence. If Voice Mail is included in the activated profile, always update your greeting with Absence Information. Dialog 4187 Plus...
Page 57 Note: If a profile handling application is connected to your system, you can edit profiles via your Intranet. See separate instructions for the application. Dialog 4187 Plus...
Page 58 If your system admits 1–5 personal profiles, design the different profiles to fit your most frequently used positions. Make sure you use as few answering positions as possible for each profile. Profile examples: – In office – At home – Traveling – Absent/not reachable Dialog 4187 Plus...
Page 59 Cordless 5234 Voice Mail * Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc. Profile 2 At home Search Type of telephone or Ring time order Answering position* Telephone number (seconds) External 222222 Mobile 0706666666 Voice Mail Dialog 4187 Plus...
Page 60: Setting Form For Search Profiles
Answering position* Telephone number (seconds) Profile 4 ......Search Type of telephone or Ring time order Answering position* Telephone number (seconds) Profile 5 ......Search Type of telephone or Ring time order Answering position* Telephone number (seconds) Dialog 4187 Plus...
Page 61: Absence Information
Press and enter the date (MMDD) or time (HHMM) of your return. Notes: If no return time or date is needed, this step can be skipped. The order in which the date is stated is system dependent. Press and replace the handset. Dialog 4187 Plus...
Page 62 Lift the handset. Dial. Dial the extension number and press. Note: If the special dial tone is received, the authorization code for the other extension is required. Add the code and press before replacing the handset. Replace the handset. Dialog 4187 Plus...
Page 63: Messages
Note: If the number to your message retrieval center has been programmed on the key with the Message Waiting lamp, you can also press that key. Cancel MMW at your own extension #31# Lift the handset. Dial. Replace the handset. Dialog 4187 Plus...
Page 64 Order MMW to another extension *31* Lift the handset. Dial. Dial the extension number. Press and replace the handset. Cancel MMW to another extension #31* Lift the handset. Dial. Dial the extension number. Press and replace the handset. Dialog 4187 Plus...
Page 65 When incoming calls get no answer: See “Diversion” on page 49 when there is no answer (procedure with code 211). When incoming calls get a busy tone: See “Diversion” on page 49 when caller receives a busy tone (procedure with code 212). Dialog 4187 Plus...
Page 66 If you are asked to enter your security code (if the phone you are using has a mailbox of its own): Press. Dial your mailbox number. (normally your office extension number) Enter your security code (if required). Follow the recorded instructions. Dialog 4187 Plus...
Page 67 If you are asked to enter your security code (if the phone you are using has a mailbox of its own): Press. Dial the mailbox number. (normally the office extension number of the other person) Enter the security code of the other person (if required). Follow the recorded instructions. Dialog 4187 Plus...
Page 68 Recorded instructions ask you to press different digits in order to listen to callers’ messages, record your own greetings, change your password or exit your mailbox, etc. The following diagram gives an overview of the mailbox system and the digits to be used. Dialog 4187 Plus...
Page 69: Group Features
Calls to the alternative group can only be answered when there are no calls to your own group. Finland and Sweden, press Common bell group Calls are signalled on a common bell. Lift the handset. Press to answer. Note: Finland and Sweden, press Dialog 4187 Plus...
Page 70: Group Hunting
Dial the extension number of the new anwering position. Press and replace the handset. To cancel the Diversion: #24* Lift the handset. Dial. Dial the number of the group that has been diverted. Press and replace the handset. Dialog 4187 Plus...
Page 71: Other Useful Features
Enter the month, day, hour, and minutes for the alarm. You can only change the number at the cursor position. When you have entered a number (0-9) the cursor goes to the next position automatically. Note: To program a daily alarm, set the date to 00-00. Dialog 4187 Plus...
Page 72 The alarm is cancelled and the phone returns to idle mode. ¹ Check alarm status Press. ¹ The display shows the date and time for the current alarm setting. Press again to finish the procedure. The phone returns to idle mode. Dialog 4187 Plus...
Page 73 If an alarm occurs when your phone rings, the alarm signal will have priority. If no key is pressed to confirm an alarm, the snooze feature is automatically activated. A daily alarm is re-activated directly after it has been confirmed (or snoozed three times). Dialog 4187 Plus...
Page 74: Account Code
Press and replace the handset to put the call on hold. Dial. * 7 1 * Note: Finland and Norway, dial Dial the account code and press. Dial tone. Lift the handset to resume the call put on hold. Dialog 4187 Plus...
Page 75: Night Service
Answer the call in the normal way. Universal Night Service All incoming calls to the operator are transferred to a universal signalling device, e.g. the common bell. Answer the call as descibed in section “Common bell group” on page 69. Dialog 4187 Plus...
Page 76: Hot Line
To be used e.g. as alarm phone, door phone etc. Emergency mode In the event of an emergency, the operator can set the telephone system into Emergency mode, during which only preprogrammed extensions are permitted to make calls. Dialog 4187 Plus...
Page 77 Dial the external number. With individual Authorization Code Call the DISA feature at your office. *75* Dial tone. Dial. Dial the Authorization Code and press. Dial your own extension number and press. Dial tone. Dial the external number. Dialog 4187 Plus...
Page 78: Settings
Adjust the headset listening volume when the headset is activated. • Adjust the loudspeaker volume when dial tone is heard via the ì loudspeaker. Press to change the volume. There are 8 steps from minimum to maximum level. Dialog 4187 Plus...
Page 79: Programming The Ring Signal
=Auto, =Low, =Medium and =High ¯ · Lift the handset. AUTO MEDIUM HIGH Select ³ ² The phone rings with the selected volume. Press to save and exit. Replace the handset. Dialog 4187 Plus...
Page 80 Lift the handset. Select a ring character, The phone rings with the selected ring character. enter a digit (0-9). The phone rings with the selected ring character. ³ ² Press to save and exit. Replace the handset. Dialog 4187 Plus...
Page 81: Date And Time
You must enter a correct value to be able to continue. ¯ · z In case of a typing error: Use the Scroll keys to move the cursor and re-enter digit. ³ ² Press to save and exit. Dialog 4187 Plus...
Page 82 MM-DD 12-hour mode (e.g. 12-31 12:00) • DD-MM 24-hour mode (e.g. 31-12 24:00) • DD-MM 12-hour mode (e.g. 31-12 12:00) ³ ² • Off - no time and date information is shown in the display Press to save and exit. Dialog 4187 Plus...
Page 83 To edit a previously stored telephone ID, see section “Write text and numbers” on page 38. ® If you want to delete the entire telephone ID: Press until no characters are left. ³ ² Press to save and exit. Dialog 4187 Plus...
Page 84 (first level). If you change the key setting from 20 keys to 10 keys, the second level numbers (accessed by double press) are not ³ ² deleted. Press to save and exit. Dialog 4187 Plus...
Page 85 0 and 999. Press to select the required value, Steps of 10 ms. enter the required value. This way, you can set the flash time in precise steps of 1 ms. ³ ² Press to save and exit. Dialog 4187 Plus...
Page 86: Pause Length
0 and 9999. Press to select the required value, Steps of 100 ms. enter the required value. This way, you can set the pause length in precise steps of 1 ms. ³ ² Press to save and exit. Dialog 4187 Plus...
Page 87 Select the CALL DURATION TIMER menu. ³ ² Press. The display shows the current setting, for example: CALL DURATION TIMER ¯ · Note: The default setting is Press to toggle between ³ ² Press to save and exit. Dialog 4187 Plus...
Page 88: Headset Preset
· HEADSET PRESET Select the menu. ³ ² Press. The display shows the current setting, for example: HEADSET PRESET ¯ · Note: The default setting is Press to toggle between ³ ² Press to save and exit. Dialog 4187 Plus...
Page 89: Headset Ringing
Press to save and exit. Hearing aid compatibility The telephone has a built-in inductive coupler for the hard-of- hearing. To use the telecoil in a hearing aid while telephoning, switch the hearing aid into its T position. Dialog 4187 Plus...
Page 90: Message Waiting Indication
It is possible to enable or disable programming of the function keys using a switch. When the switch is set in the Off position, programming is not possible (i.e. the memory content is locked). On the bottom side of your phone: Slide the switch to the required position. Dialog 4187 Plus...
Page 91: Accessories
The Headset key lamp is turned on. Ï Í Press to terminate the headset call. Í z Make calls Press and dial the number. The Headset key lamp is turned on. Ï Í Press to terminate the call. Dialog 4187 Plus...
Page 92 Lift the handset. From handset to headset Í Press. The Headset key lamp is turned on. Replace the handset. Â From headset to handsfree Press. From handsfree to headset Í Press. The Headset key lamp is turned on. Dialog 4187 Plus...
Page 93: Installation
• Modem or PC is plugged into “DATA PORT” Note: For headset servicing and replacement, contact your local service centre or retailer shop. To change cables: Use a screwdriver to unlock the stop, and remove the cable. Dialog 4187 Plus...
Page 94: Install Stands And Adapt Telephone
Use the Designation Card Manager to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.aastra.com For more information, please contact your Aastra certified Sales Partner. Dialog 4187 Plus...
Page 95: Wall Mounting
Use a screwdriver to remove the handset hook. Turn the hook upside down and insert. Use a screwdriver to remove the two plastic covers. Drill wall holes according to measurements given here. Place screws according to measurements and mount the phone. Dialog 4187 Plus...
Page 96: Placing The Telephone
Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. Dialog 4187 Plus...
Page 97: Troubleshooting
5. Check for operational problems. If operational problems are found, the problem is in the telephone network, contact the local telephone service or the local telephone company. Display dims See section “CallerId Detection” on page 96. Dialog 4187 Plus...
Page 98: Glossary
Abbreviated number or short number, used for making Speed Dialing number frequently used numbers faster to dial. Exchange. Switch. Telephone system A third connection (person), which can be included in an Third party ongoing two person conversation. The connection can be internal or external. Dialog 4187 Plus...
Page 99: Index
Charging procedure before use 96 Cleaning the telephone 96 Common bell group 69 Flash time (R-key) 85 Common Speed Dialing numbers 27 Free Seating 15 Conference 46 Copyright 5 General Deactivation 75 Glossary 98 Data privacy 31 Dialog 4187 Plus...
Page 100 Mailbox 68 Make a call via the Phonebook 37 Make calls 21 Safety instructions 6 Manual Message Waiting (MMW) 63 Set the number of programmable keys 84 Message Waiting indication 90 Setting form for search profiles 60 Dialog 4187 Plus...
Page 101 Wall mounting 95 Set the number of programmable keys 84 Warranty 5 Telephone ID 83 Welcome 4 Short numbers 27 When you receive a busy tone 24 Silent ring 18 Write text and numbers 38 Speed Dialing 27 Dialog 4187 Plus...
Page 102 Subject to alteration without prior notice. For questions regarding the product, © Aastra Telecom Sweden AB 2008. All rights reserved. please contact your Aastra Certified Sales Partner. EN/LZT 103 012 R2A Also visit us on http://www.aastra.com...

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