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Consumer Warranty
This Whistler Inspection Camera is warranted to the original purchaser
for a period of one year from the date of original purchase against all
defects in materials and workmanship. This limited warranty is void if
the unit is abused, modified, installed improperly, or if the housing and/
or serial number have been removed. There are no express warranties
covering this product other than those set forth in this warranty. All
express or implied warranties for this product are limited to the above
time. Whistler is not liable for damages arising from the use, misuse, or
operation of this product.
During the warranty period, defective units will be repaired without
charge to the purchaser when returned with a dated store receipt to
the address below. Units returned without a dated store receipt will be
handled as described in section "Service Out of Warranty."
NOTE: Damage caused by incorrect battery placement or battery
leakage is not covered under this warranty.
When returning a unit for service, please follow these instructions:
1. Ship the unit in the original carton or in a suitable sturdy equivalent,
fully insured, with return receipt requested to:
Whistler Repair Dept.
1412 South 1st St.
Rogers, AR. 72756
Please allow 3 weeks turnaround time.
IMPORTANT: Whistler will not assume responsibility for loss or
damage incurred in shipping. Therefore, please ship your unit insured
with return receipt requested. CODs will not be accepted!
2. Include with your unit the following clearly printed information:
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• Your name and street address (for shipping via UPS), a daytime
telephone number and an email address, if applicable.
• A detailed description of the problem (e.g., "Cannot adjust brightness
on the monitor").
• A copy of your dated store receipt or bill of sale.
3. Be certain your unit is returned with its serial number. For reference,
please write your unit's serial number in the
following space: s/n ______________________
Units without serial numbers are not covered under warranty.
IMPORTANT: To validate that your unit is within the warranty period,
make sure you keep a copy of your dated store receipt. You may
register your unit online at www.whistlergroup.com, however, for
warranty verification purposes, a copy of your dated store receipt
must accompany any unit sent in for warranty work.
Service Out of Warranty
Units will be repaired at "out of warranty" service rates when:
• The unit's original warranty has expired.
• A dated store receipt is not supplied.
• The unit has been returned without its serial number.
• The unit has been abused, modified, installed improperly, or had its
housing removed.
The minimum out of warranty service fee for your Whistler Inspection
Camera is $35.00 (U.S.). If you require out of warranty service, please
return your unit as outlined in Step 1 along with a certified check or
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money order for $35.00. Payment may also be made by MasterCard,
VISA, Discover or American Express; personal checks are not
accepted. In the event repairs cannot be covered by the minimum
service fee, you will be contacted by a Whistler technical service
specialist who will outline options available to you. If you elect not
to have your unit repaired, it will be returned to you along with your
certified check or money order. Important: When returning your unit
for service, be certain to include a daytime telephone number and an
email address (if applicable).
Customer Service
If you have questions concerning the operation of your Whistler
product, or require service during or after the warranty period, please
call Customer Service at 1-800-531-0004.
Representatives are available to answer your questions Monday -
Friday from 8:00 a.m. to 5:00 p.m. (CST) or visit the FAQ section at
www.whistlergroup.com.
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CORPORATE HEADQUARTERS
1716 SW Commerce Dr. Ste.8
Bentonville, AR 72712
Toll Free (800) 531-0004
TEL (479) 273-6012
FX (479) 273-2927
www.whistlergroup.com
CUSTOMER RETURN CENTER
1412 South 1st St.
Rogers, AR 72756
Consumer Service Tel (800) 531-0004
Email: info@whistlergroup.com
P/N
10A15 © 2015 The Whistler Group, Inc.
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