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6 Troubleshooti
ng
General issues
The TV does not switch on:
Disconnect the power cable
•
from the power outlet. Wait for
one minute then reconnect it.
Make sure that the power cable
•
is securely connected.
The TV does not respond to remote
control or front controls when
switched on:
The TV requires some time to start
up. During this time, the TV does not
respond to the remote control or
front controls. This is normal
behaviour.
When you are turning the TV on, off
or to standby, you hear a creaking
sound from the TV chassis:
No action is required. The creaking
sound is due to the normal
expansion and contraction of the TV
as it cools and warms up. This does
not affect performance.
When the TV is in standby, a startup
splash screen is displayed, then
returns to standby mode:
This is normal behaviour. When the
TV is disconnected and
reconnected to the power supply,
the startup screen is displayed at
the next startup.
To switch on the TV from standby,
press
on the remote control or
press any key on the TV.
EN
38
The standby light on the TV blinks
red:
Disconnect the power cable from
the power outlet. Wait until the TV
cools down before you reconnect
the power cable. If the blinking
reoccurs, contact Philips Consumer
Care.
You forgot the 4-digit code to
unlock the channel blocking feature
(child lock):
Enter '5351'.
•
If access denied, press MENU
•
and select [Picture]. Then set
the values of Contract,
Brightness, Colour and
Sharpness to 100.
You want to upgrade your TV
software:
Full instructions on how to upgrade
your TV software are also available
at Set up your TV > Update software
(Page 25).
Channel issues
You want to install TV channels:
See Set up your TV > Channel
settings (Page 23) for instructions on
installing analogue or digital
channels.
No digital channels were found
during the installation:
See the technical specifications
•
to make sure that your TV
supports DVB-T or DVB-C in your
country.
Make sure that all cables are
•
properly connected and that
the correct network is selected.
Previously installed channels do not
appear in the channel list:
Make sure that the correct channel
list is selected.
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