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Philips 349X7 User Manual

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EN User manual
Customer care and warranty 21
Troubleshooting & FAQs


Table of Contents

   Summary of Contents for Philips 349X7

  • Page 1 349X7 EN User manual Customer care and warranty 21 Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes ..19 5.2 Crystalclear ........19 6. Power Management ....20 7. Customer care and warranty ... 21 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ...... 21 7.2 Customer Care & Warranty ..24 8. Troubleshooting & FAQs ..29 8.1 Troubleshooting ......29...
  • Page 3: Important

    DC power cord for normal operation. notes regarding the operation of your monitor. • Please use approved power cord provided by Philips at all times. If The Philips guarantee applies provided your power cord is missing, please the product is handled properly for contact your local service center.
  • Page 4 1. Important • If foreign substance or water gets in repaired. The damage mentioned above your monitor, please turn the power is not covered under your warranty. off immediately and disconnect Service the power cord. Then, remove the foreign substance or water, and • The casing cover should be opened send it to the maintenance center.
  • Page 5: Notational Descriptions

    1. Important 1.2 Notational Descriptions 1.3 Disposal of product and packing material The following subsections describe notational conventions used in this Waste Electrical and Electronic document. Equipment-WEEE Notes, Cautions and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type.
  • Page 6 From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take- back initiatives and recycling programs whenever possible, preferably in...
  • Page 7: Setting Up The Monitor

    This product is curve design, when attach / detach the base, place the protective material under the monitor * Different according to region and do not press down the monitor to avoid the damage. Note Use only AC/DC adapter model: Philips ADPC20120...
  • Page 8: Operating The Monitor

    2. Setting up the monitor Connecting to your computer 2.2 Operating the monitor Description of the control buttons Press more than 3 seconds to switch display power OFF. Press to switch display Earphone jack power ON. Audio input Access the OSD menu. Display port input Confirm the OSD adjustment.
  • Page 9    Independent audio playback,   regardless of video input Your Philips monitor can play the audio  source independently under PIP / PBP mode, regardless of which video input. For example, you can play your MP3 2. Toggle to the up or down to select...
  • Page 10 2. Setting up the monitor selection. To access the OSD menu on this Philips Display simply use the single toggle Note button at the bottom of the Display If you selected Audio-in, the next time bezel. The single button operates like you turn on this monitor, it will by a joystick.
  • Page 11 2. Setting up the monitor Resolution notification Main menu Sub menu 1,2,3 LowBlue Mode This monitor is designed for optimal performance at its native resolution, Input HDMI 1.4 HDMI 2.0 3440 × 1440 @ 60 Hz. When the monitor DisplayPort is powered on at a different resolution, Brightness Picture...
  • Page 12: Multiview

    OSD menu. complex multi-tasking work a breeze. 1. Toggle to the right to enter OSD Why do I need it? Menu Screen. With the ultra high resolution Philips        MultiView display, you can experience ...
  • Page 13 2. Setting up the monitor MultiView in OSD menu • PIP Position: When PIP is activated, there are four sub-window positions • PIP / PBP Mode: There are two to choose. modes for MultiView: [PIP] and [PBP]. Top-Right Bottom-Right [PIP]: Picture in Picture Open up a sub-window (main) (main)
  • Page 14: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 2.4 Remove the Base Assembly for VESA Mounting Before you start disassembling the Display base, please follow the instructions below to avoid any possible damage or injury. 1. Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen.
  • Page 15: Image Optimization

    Whether you're working with text applications, displaying images SmartImage GAME or watching a video, Philips SmartImage delivers great optimized monitor performance. Racing Why do I need it? You want a monitor that delivers...
  • Page 16: Smartcontrast

    LED displays can cause 3.2 SmartContrast eye damage and affect vision over time. Developed for wellbeing, What is it? Philips LowBlue Mode setting uses a Unique technology that dynamically smart software technology to reduce analyzes displayed content and harmful shortwave blue light.
  • Page 17: Freesync

    4. FreeSync • Processor 2014 A-Series Desktop 4. FreeSync and Mobility APUs • AMD A10-7850K • AMD A10-7800 • AMD A10-7700K • AMD A8-7600 • AMD A6-7400K PC gaming has long been an imperfect experience because GPUs and monitors update at different rates. Sometimes a GPU can render many new pictures during a single update of the monitor, and the monitor will show pieces of...
  • Page 18: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Display Monitor Panel Type Backlight Panel Size 34" W (86.7 cm) Aspect Ratio 21:9 Pixel Pitch 0.232 x 0.232 mm SmartContrast 50,000,000:1 Response Time (typ.) 16 ms(GtG) SmartResponse 4 ms (GtG) HDMI 1.4 :3440x1440 @ 60Hz 2560x1080 @ 95Hz Optimum Resolution Displayport/HDMI 2.0 :3440x1440 @ 60Hz 3440x1440 @ 100Hz...
  • Page 19 5. Technical Specifications Power AC Input AC Input AC Input Consumption Voltage at Voltage at Voltage at 100VAC , 50Hz 115VAC , 60Hz 230VAC, 50Hz Normal Operation 69.45 W (typ.) 69.55 W (typ.) 69.65 W (typ.) Sleep (Standby) 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.)
  • Page 20 CE Mark, FCC Class B, CU-EAC, RCM, CCC Cabinet Color White Finish Glossy Note This data is subject to change without notice. Go to to download the latest version of leaflet. 2. Smart response time is the optimum value from either GtG or GtG (BW) tests.
  • Page 21: Resolution & Preset Modes

    640 x 480 72.81 V.Freq>69Hz 37.50 640 x 480 75.00 5.2 Crystalclear 50.90 640 x 480 100.00 This latest Philips display delivers 35.16 800 x 600 56.00 Crystalclear, 3440 x 1440 images. 37.88 800 x 600 60.32 Utilizing high performance panels 48.08...
  • Page 22: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 23: Customer Care And Warranty

    7.1 Philips’ Flat Panel Monitors single black pixel. Other combinations Pixel Defect Policy of lit and dark sub pixels appear as Philips strives to deliver the highest single pixels of other colors. quality products. We use some of the Types of Pixel Defects...
  • Page 24 Black Dot Defects the warranty period, a TFT Monitor Black dot defects appear as pixels or panel in a Philips flat panel monitor sub pixels that are always dark or 'off'. must have pixel or sub pixel defects That is, a dark dot is a sub-pixel that...
  • Page 25 7. Customer care and warranty BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer...
  • Page 26: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 27 7. Customer care and warranty France Mainteq +33 082161 1658 € 0.09 Mon to Fri : 9am - Germany +49 01803 386 853 € 0.09 Mon to Fri : 9am - Greece Alman +00800 4414 4670 Free of Mon to Fri : 9am - charge Ireland Celestica...
  • Page 28 +372 6519900(General) Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Classic Service Kazakhstan +7 727 3097515 I.I.c. +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 29 Tel: +852 2619 9639 Pixels Technology 6:00pm Macau Macau: Ltd. Sat. 9:00am-1:00pm Tel: (853)-0800-987 Tel: 1 800 425 6396 REDINGTON INDIA Mon.~Fri. 9:00am- India SMS: PHILIPS to 5:30pm 56677 +62-21-4080-9086 Mon.~Thu. 08:30-12:00; PT. CORMIC (Customer Hotline) 13:00-17:30 Indonesia SERVISINDO +62-8888-01-9086 Fri. 08:30-11:30; 13:00-...
  • Page 30 7. Customer care and warranty Axis Computer Mon.~Fri. 08:30am - Thailand (662) 934-5498 System Co., Ltd. 05:30pm Computer Repair Mon.~ Fri. 08:00am South Africa 011 262 3586 Technologies 05:00pm Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00 +84 8 38248007 FPT Service Ho Chi Minh City Informatic Mon.
  • Page 31: Troubleshooting & Faqs

    If the problem • Disconnect the monitor from mains still persists after you have tried these power source immediately for safety solutions, contact Philips customer • Contact with Philips customer service representative. service representative immediately. Common Problems Imaging Problems...
  • Page 32: General Faqs

    • Shut down your computer, resolution. disconnect your old monitor and reconnect your Philips monitor. Green, red, blue, dark, and white dots • Turn on your monitor and then turn appears on the screen on your PC.
  • Page 33 Can I connect my monitor to any soft cloth. For extensive cleaning, PC, workstation or Mac? please use isopropyl alcohol. Do Ans.: Yes. All Philips monitors are fully not use other solvents such as compatible with standard PCs, ethyl alcohol, ethanol, acetone, Macs and workstations.
  • Page 34: Multiview Faqs

    8. Troubleshooting & FAQs "Burn-in", "after-imaging", or 8.3 Multiview FAQs "ghost imaging" is a well-known phenomenon in monitor panel Can I enlarge the PIP sub window technology. In most cases, the "burned in" or "atter-imaging" Ans.: Yes, there are 3 sizes to select: or "ghost imaging"...
  • Page 35 © 2016 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M7349XF1T...

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