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You want to rearrange or reorder
the channel list:
After channels have been installed,
they appear in the channel list. For
information about managing
channel lists, including rearranging
channels, see Use your TV > Watch
TV > Manage channel lists (Page
13).
Picture issues
The TV is on, but there is no picture
or the picture is distorted:
Make sure that the antenna is
•
properly connected to the TV.
Make sure that the correct
•
device is selected as the display
source.
Make sure that the external
•
device or source is properly
connected.
There is sound but no picture:
Make sure that the picture settings
are set correctly.
There is poor TV reception from an
antenna connection:
Make sure that the antenna is
•
properly connected to the TV.
Loud speakers, unearthed audio
•
devices, neon lights, high
buildings and other large
objects can influence reception
quality. If possible, try to improve
the reception quality by
changing the antenna direction
or moving devices away from
the TV.
If reception on only one
•
channel is poor, fine-tune this
channel.
There is poor picture quality from
connected devices:
Make sure that the devices are
•
connected properly.
Make sure that the picture
•
settings are set correctly.
The TV did not save your picture
settings:
Make sure that the TV location is set
to Home. You can change and
save settings in this mode.
The picture does not fit the screen; it
is too big or too small:
Change the picture format.
The picture format keeps changing
with different channels:
Instead of the picture format [Just],
select a different picture format.
The picture position is incorrect:
Picture signals from some devices
may not fit the screen correctly.
Check the signal output of the
device.
The computer display on the TV is
not stable:
Make sure that your PC uses the
supported resolution and refresh
rate. See Product specifications >
Display resolutions (Page 42).
Sound issues
There is a picture but sound quality is
poor:
If no audio signal is detected, the TV
automatically switches the audio
output off — this does not indicate
malfunction.
Make sure that all cables are
•
properly connected.
Make sure that the volume is not
•
muted or set to zero.
Make sure that the TV audio
•
output is connected to the
audio input on the HDMI-CEC
enabled home theatre device.
Sound should be heard from the
home theatre speakers.
EN
39
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