Remote Service - Canon imageRUNNER ADVANCE 8595i Faq Manual

ACCEPTANCE
THE TERMS OF THIS THIRD PARTY
SOFTWARE STATED HERE OR IN RELATED
WARRANTY PROVISIONS SHALL BE
DEEMED ACCEPTED UPON YOUR USE
OF THE PRODUCT FOR ONE OR MORE
OF ITS NORMAL PURPOSES, IF THERE
HAS BEEN NO OTHER PRIOR EXPRESS
ACCEPTANCE.
THE TERMS OF THIS THIRD PARTY
SOFTWARE GOVERN THE THIRD PARTY
SOFTWARE AS DELIVERED WITH THE
PRODUCT AND ALL UPDATED VERSIONS
OF THE THIRD PARTY SOFTWARE
PROVIDED UNDER MAINTENANCE
AGREEMENTS OR OTHER SERVICE
ARRANGEMENTS FOR THE PRODUCT
WITH CANON USA OR CANON CANADA
OR THEIR RESPECTIVE AUTHORIZED
SERVICE ORGANIZATIONS.
TERMS OF imageWARE

REMOTE SERVICE

If your Canon Office Imaging Product
("Product") is enabled with embedded
functions for the imageWARE Remote
Diagnostic Service ("IWR"), or your
Product is not IWR enabled but it
interacts with the IWR Plug-in program
of imageWARE Enterprise Management
Console ("EMC") software, then Canon
USA, Canon Canada or their respective
authorized independent Canon retail
dealers can access Product meter
readings and receive notifications of
certain service errors automatically via the
internet. You can read more about IWR
in Canon published materials available
from your dealer or on the web sites of
Canon USA [www.usa.canon.com] or
Canon Canada [www.canon.ca.]. IWR will
only collect and transmit Product specific
meter readings and service data, and will
not access, collect or transmit End-User
image data in the Product.
Your instruction to Canon USA, Canon
Canada or your dealer to activate IWR
for a Product shall be considered (i)
a representation that you have an
internal IP network and internet access
available on a generally continuous
basis; (ii) authorization, by you establish,
and perform during the period of IWR
activation, HTTPS communications
using your network bandwidth for
transmissions over the internet of use and
service data accumulated by the Product,
and (iii) authorization by you to store,
analyze and use this data for purposes
related to servicing the Product and for
Product and IWR improvement.
By so instructing Canon USA, Canon
Canada or your dealer, you shall also be
considered to acknowledge that (A) the
IWR software (embedded or plug-in) is
the confidential property of Canon USA
and its licensor; (B) you have no rights in
such IWR software (except as the Product
executes the limited data collection
and transmission functions for which it
is configured when delivered and you
obtain the benefits of IWR as outlined
in Canon published materials), (C) you
shall not disassemble, decompile, reverse
engineer, disclose or attempt to copy
such IWR software, allow any third party
to do any of the foregoing or transfer your
limited rights to any other party without
the prior written approval of Canon USA
or Canon Canada; and (D) there are many
factors outside of the control of Canon
USA, Canon Canada or their respective
dealers that could affect the accuracy
or timing of meter readings or service
data harvested by IWR and, except
as expressly provided in the limited
warranty statement for the Product or
the End-User License Agreement for EMC
software, in the case of the IWR Plug-
in program, neither Canon USA, Canon
Canada nor their respective dealers shall
be responsible for alleged deficiencies in,
or your dissatisfaction with, IWR or any
software used to provide IWR. A copy of
the limited warranty statement can be
found within this Operator's Manual.
If you dealer ceases to be an authorized
Canon USA dealer, it will no longer
have access to the use and service data
accumulated by IWR for your Product.
In that case, you may request or instruct
Canon USA to recommend to you an
alternative service provider who will have
access to this data in order to maintain
Product service utilizing IWR functionality.
TERMS OF Content
Delivery System
If the Content Delivery System (CDS)
Service is enabled for your Canon Office
Imaging Product ("Product"), Canon
USA, Canon Canada or their respective
authorized independent Canon retail
dealers (each a "Canon Seller") can
arrange internet-based downloads
for purposes of updating firmware,
delivering purchased MEAP application
software and activation of optional
Product features. Certain related data
files also may be downloaded (e.g. End-
User License Agreements, conditions of
export, Release Notes) to your Product.
The internet communications will occur
between the Product and one or more
servers managed by Canon Inc. ("Canon
Server"). CDS Service will not download
the firmware,
software or data files for purposes other
than mentioned above.
You can read more about CDS Service in
Canon published materials available from
your dealer or on the web sites of Canon
USA [www.usa.canon.com] or Canon
Canada [www.canon.ca.]. These materials
include a Technology White Paper for the
CDS Service.
Your instruction to Canon USA, Canon
Canada or your dealer to use CDS Service
or your use of CDS Service for a Product
shall be considered
(i) a representation that you have an
internal IP network and internet access
available to Products connected
to that network on a generally
continuous basis;
(ii) a representation that you have an
internet connection and internal
network bandwidth available for
the Canon Server to download files
to each of the Products receiving
the CDS Service. Downloaded files
may vary in size; some will be on the
order of several hundred MB. The
CDS Service Technology White Paper
contains further details.
(iii) authorization by you for the Canon
Seller to establish, and perform during
the period of provision of Service,
HTTPS/HTTP communications using
your internet and internal network
bandwidth for transmissions to and
from the CDS Server;
(iv) authorization by you for the Product
itself or a Canon serviceperson to
download or update firmware and
purchased MEAP application software,
data for internet-based activation of
optional Product features and certain
related data files to Product from the
CDS Server, and to transmit service
data (e.g. serial number, information
of firmware) of Product to the CDS
Server.
You acknowledge and agree that the
Canon Seller and CDS Server may rely on
internet addresses you assign to Products
and that using the internet has benefits
but also certain risks; ACCORDINGLY,
YOU AGREE THAT THE CDS SERVICE IS
PROVIDED WITHOUT WARRANTY OF
ANY KIND, THAT ANY WARRANTIES
ARE DISCLAIMED AND THAT NO
CANON SELLER OR CANON AFFILIATE IS
RESPONSIBLE FOR ANY INJURY TO YOUR
NETWORK OR TO DATA OR DEVICES
NOT SUPPLIED BY A CANON SELLER. You
will be responsible for network security
and any data back-up. You will timely
advise the Canon Seller of any security
procedures the Canon Seller will need to
use to provide CDS Services as described
herein.
To the extent downloads involve
presenting end user license terms on your
network or network-connected Products
(with a Canon Seller, Canon affiliate or a
third party as licensor) seeking agreement
to such terms, any party that you allow to
respond to presented license terms will
be and is authorized by you to agree (or
not agree) to the terms; if license terms
are not agreed, a license purchased will
not be enabled and you may apply for
refund of any license fees paid.
You acknowledge and agree that the
firmware provided by the CDS Service
is governed by the Third Party Software
terms set forth in this manual.
43