Genee World G-Touch T15 Classic User Manual page 46

Failure Possible Cause
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●
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Not sound and
image
●
●
●
●
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Image is normal,
but no sound
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No image or the
●
image is black
●
and white
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Image or sound
is interrupted
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The remote
●
controller fails
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Computer
cannot be
●
started
(applicable for
●
models with
computers)
Check whether the power plug is inserted into the power
socket and whether the panel is powered on.
Check whether the rocker switch on the interactive
panel is switched on.
Check whether the standby button on the panel is
pressed.
Check whether the video and audio input cables are
connected correctly.
Check whether the panel is switched to the right signal
source.
Check the settings on image brightness and contrast.
Check the volume.
Check the volume.
Check whether the MUTE button on the remote
controller is pressed.
Check whether the audio cable between the PC and
interactive panel is connected correctly.
Modify the color settings.
Check the color system.
Find out the electric appliance that causes the
interference and move it away from the interactive panel.
Do not share the power socket of the panel with the
electric appliance that causes interference.
Change the batteries.
Clean the signal emitter at the top of the remote
controller. (Check whether it is blocked.)
Check contacts of the batteries.
Check whether the PC adapter is correctly connected
and whether the PC is powered on.
Check whether the PC is connected correctly to the
interactive panel.
４２
Solution