Genee World G-Touch T15 Classic User Manual page 45

Failure Possible Cause
The writing method is
incorrect.
The handwriting
The covering area of the
is discontinuous.
nib does not meet the
requirement or the nib is
too small.
The infrared tube is
blocked.
Strong light or infrared
interference exists.
The color of the pen is the
same as or similar to the
background colour.
Your hand or other objects
are on the display when
you are writing.
Unable to write
Strong light or infrared
interference
The writing method is
incorrect.
Solution
You are advised to use the
pen rather than a finger to
write. Hold the pen as far to
the nib as possible. The angle
between the pen and display
needs to be greater than 60
degrees. Do not touch the
display with your sleeve or
wrist.
Change the nib or use a pen
with larger covering area.
Check if infrared tubes are
blocked.
Remove the interference
source or change the using
environment.
Change the colour of the pen.
You are advised to use the
pen rather than a finger to
write. Hold the pen as far to
the nib as possible. The angle
between the pen and display
needs to be greater than 60
degrees. Do not touch the
display with your sleeve or
wrist.
Remove the interference
source or change the using
environment.
You are advised to use the
pen rather than a finger to
write. Hold the pen as far to
the nib as possible. The angle
between the pen and display
needs to be greater than 60
degrees. Do not touch the
display with your sleeve or
wrist.
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