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Troubleshooting
If you encounter problems while using the phone, or if it
performs abnormally, you can refer to the chart below.
If your particular problem cannot be resolved using the
information in the chart, contact the dealer where you
purchased the phone.
Problem
Poor
reception
Possible Causes
The network signal
is too weak at your
current location (for
example, in a basement
or near a tall building)
because wireless
transmissions cannot
effectively reach it.
The network is busy
at the current time (for
example, during peak
times, there may be too
much network traffic to
handle additional calls).
You are too far away
from a base station for
your service provider.
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Possible Solution
Move to a location
where the network
signal can be
properly received.
Avoid using the
phone at such
times, or try again
after waiting a
short time.
You can request a
service area map
from your service
provider.
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