Cannot Update Nvme Pcie Ssd Firmware By Using Dell Update Package Or Dup; Third-Party Driver Installation For Nvme Pcie Ssd Failing; Unable To Find The Nvme Pcie Ssd For Operating System Installation; Cryptographic Erase Fails For Ise-Capable Sata Drives - Dell PowerEdge User Manual

Cannot update NVMe PCIe SSD firmware by using Dell Update
Package or DUP
Likely Cause: The supported device driver for the operating system on your system is not installed.
Corrective Action: Before you update the NVMe PCIe SSD firmware using DUP, ensure that the required device driver for the
operating system available on your system is installed.

Third-party driver installation for NVMe PCIe SSD failing

Description: While NVMe mode is set to RAID and operating system installation is complete, installing a third-party driver for
NVMe PCIe SSD may fail.
Solution Third-party drivers for NVMe PCIe SSDs are not supported with NVMe in RAID mode.
Unable to find the NVMe PCIe SSD for operating system
installation
Likely Cause: S140 drivers are installed while SATA is in non-RAID mode.
Corrective Action: Ensure that SATA is in RAID mode before installing S140 driver.

Cryptographic erase fails for ISE-capable SATA drives

Description An error message, Cryptographic erase failed, is displayed while performing a cryptographic erase, on an ISE-
capable SATA drive. The error message may appear if the cryptographic erase takes longer than expected, even
though the erase operation is complete.
Solution Wait for two minutes and then click OK to complete the cryptographic erase.

Virtual disks - Related errors

Cannot create a virtual disk

If you are unable to create a virtual disk, check the following causes:
1 The physical disk is not
2 Insufficient free space available on the selected physical
3 Incorrect number of physical disks selected for the desired RAID level
4 The desired physical disk is
5 The system already has a maximum of 16 virtual
50 Troubleshooting your system
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