Piece Parts Availability; Technical Support; Further Assistance From Motorola - Motorola GM328 Service Manual

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2.3

Piece Parts Availability

Some replacement parts, spare parts, and/or product information can be ordered directly. If a
complete Motorola part number is assigned to the part, it is available from Motorola's Accessories
and Aftermarket Division (AAD). If no part number is assigned, the part is not normally available
from Motorola. If the part number is appended with an asterisk, the part is serviceable by Motorola
Depot only. If a parts list is not included, this generally means that no user-serviceable parts are
available for that kit or assembly.
All orders for parts/information should include the complete Motorola identification number. All part
orders should be directed to your local AAD office. Please refer to your latest price pages.
2.4

Technical Support

Technical support is available to assist the dealer/distributor in resolving any malfunction which may
be encountered. Initial contact should be by telephone wherever possible. When contacting
Motorola Technical Support, be prepared to provide the product model number and the unit's
serial number.
2.5

Further Assistance From Motorola

You can also call the CGISS Indirect Business Customer Help Desk number, (604)-6302525 or
send an email to customercare.asia@motorola.com.
Warranty and Service Support