Additional Information; Troubleshooting; Power; No Sound - Pioneer 7.1 VSX-AX2AV-S Operating Instructions Manual

Additional information

Chapter 12:
Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other
components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks
listed below, ask your nearest Pioneer authorized independent service company to carry out repair work.

Power

Symptom
The power does not turn on.
The receiver suddenly switches
off or the Phase Control indicator
blinks.
During loud playback the power
suddenly switches off.
The unit does not respond when
the buttons are pressed.
AMP ERR blinks in the display,
then the power automatically
switches off. The MCACC blinks
and the power does not turn on.
FAN STOP blinks in the display,
then the power automatically
switches off.
OVERHEAT blinks in the display
then the power automatically
switches off.
The receiver suddenly switches
off or DIGITAL PRECISION
PROCESSING blinks in the
display.

No sound

Symptom
No sound is output when an
input source is selected.
No sound output from the front
speakers.
Remedy
• Make sure that the power cable is plugged in to an active power outlet.
• Try disconnecting from the power outlet, then plugging back in.
• Check that there are no loose strands of speaker wire touching the rear panel or another set of wires. If
so, re-attach the speaker wires, making sure there are no stray strands.
• The receiver may have a serious problem. Disconnect from the power and call a Pioneer authorized
independent service company.
• Turn down the volume.
• Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC setup on page 36.
• Try switching on the digital safety feature (put the receiver into standby, hold down the SETUP button on
STANDBY/ON to switch between SAFETY 1 (medium effect), SAFETY 2 (more
the front panel and press
effect) and SAFETY OFF. If the power switches off even with SAFETY 2 switched on, turn down the volume.
• Try switching the receiver off then back on again.
• Try disconnecting the power cable, then connect again.
• The receiver may have a serious problem. Do not try switching the receiver on. Contact a Pioneer
authorized independent service company for help.
• Something is obstructing the fan. Remove the obstruction and try switching the receiver back on. If the
fan is still not working, or you can't remove the object, unplug the receiver from the wall and call a Pioneer
authorized independent service company.
• The fan is malfunctioning. Unplug the receiver from the wall and call a Pioneer authorized independent
service company.
• Allow the unit to cool down in a well-ventilated place before switching back on. Check the safety
precautions on pages 2–3 for information on improving heat dispersal.
• The receiver may have a serious problem. Disconnect from the power and call a Pioneer authorized
independent service company.
Remedy
• Check the volume, mute setting (press MUTE) and speaker setting (press SPEAKERS).
• Make sure the correct input source is selected.
• Check that the MCACC setup microphone is disconnected.
• Make sure the correct input signal is selected (press SIGNAL SELECT). Note that when PCM is selected,
you won't be able to hear any other signal format.
• Check that the source component is connected properly (see Connecting your equipment on page 10).
• Check that the speakers are connected properly (see Connecting the speakers on page 17).
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