Bose SOUNDLINK COLOR II Owner's Manual page 26

T R O U B L E S H O O T I N G
Problem What to do
No sound • On your mobile device, turn the Bluetooth® feature off and then on.
• Increase the volume on your speaker, your mobile device and
• Verify voice prompts are on. Press to hear the connected mobile device.
• Use a different music source.
• Pair a different mobile device (see page 15).
• If two mobile devices are connected, pause your other mobile
• Clear your speaker's pairing list: Press and hold for 10 seconds. Delete
No sound from • Power on the mobile device and play music.
a cabled mobile
• Increase the volume on your speaker and mobile device.
device
• Press and release
• Use a different AUX cable.
• Increase the volume on the mobile device.
• Connect a different mobile device.
Poor sound • Use a different music source.
quality
• Pair a different mobile device.
• Disconnect the second device.
• Increase the volume on your mobile device and music source.
Poor sound • Increase the volume on your speaker and mobile device.
quality from a
• Use a different AUX cable.
cabled mobile
device • Connect a different mobile device.
Audio plays from
• Press to hear the connected mobile device(s). Make sure you are using
the wrong mobile
device (when two
• Pause or quit the music source on the device playing music.
mobile devices are
connected) • Disconnect the second device.
Speaker powers • If using a cabled mobile device, increase the volume on your
off
• Disable auto-off (see page 21).
2 6 - E N G L I S H
Remove your Bose SoundLink speaker from the Bluetooth list on your
mobile device. Pair your mobile device again.
music source.
Make sure you are using the correct mobile device.
device first.
your Bose SoundLink speaker from the Bluetooth list on your device.
Pair again.
until the Input indicator glows white.
the correct mobile device.
mobile device.