Troubleshooting - Alcatel A50 User Manual

6. Removal or altering of the device's event labels or serial numbers
(IMEI);
7. Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
8. Rooted devices;
9. Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
required by the purchaser's jurisdiction. In no event shall TCL or any
of its affiliates be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial loss, to
the full extent those damages can be disclaimed by law. Some states
do not allow the exclusion or limitation of incidental or consequential
damages, or limitation of the duration of implied warranties, so the
preceding limitations or exclusions may not apply in some states or
principalities.
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Troubleshooting .....................

Before contacting the service center, here are some instructions to
help you troubleshoot your device:
• For optimal operation, fully charge the battery.
• To improve the phone's performance, remove unnecessary files or
apps on your phone.
• To update your system software, use the System Updates command
in your phone's settings.
• To set your phone to factory default, use the Backup & Reset in the
phone's settings, All your phone data will be lost permanently. It is
strongly advised to fully back up your phone before resetting.
My phone can't be switched on
• When the phone can't be switched on, charge for at least 20 minutes
to ensure the minimum battery power needed. Then switch it on
again.
My phone has not responded for several minutes
• If your phone doesn't respond, turn off your phone by pressing and
holding the Power key until it turns off and then restart it again.
• If your phone has a removable battery, remove the battery and
reinsert it, then restart the phone.
My phone turns off by itself
• When your phone turns off by itself, make sure that the Power key
is not accidentally pressed.
• Check the battery charge level.
• Check your phone's settings for turning off the phone at a certain
time.
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