HP 4200 User Manual page 94

2 I have not been able to
print from any client to
the intended printer.
3 The printer's Property
page in Network
Neighborhood does
not work properly. An
error message appears
whenever a change is
accepted.
4 A printer had to be
taken off the network
for repair, and it was
replaced by one having
a different IP address.
Print jobs reach the
queue but never print.
5 The appliance is set up
to use DHCP. When I
powered it off and
then powered it back
up again, DHCP
reassigned it to a
different IP address
than it had previously.
Now the clients can no
longer print. How can
I avoid this?
6 I changed the printer
name and now the
clients cannot print.
The IP address or printer name may not be correctly configured
for the desired printer. Verify that the appliance can print to the
printer by using the "print test page" functionality of the printer
property page in the web interface of the appliance. If the test
page does not print, there is a problem in the communication
between the appliance and the printer. See more information
about TCP/IP network settings
The appliance may be unable to communicate with a domain
controller in order to verify the clients ID and password. Check
the "Domain Membership Status" field on the "Microsoft
Networking Settings" page to verify that the appliance can
communicate with the domain controller.
If NT Domain Security is enabled, the security settings may
have changed. Verify that the user has authority to print. This
can be done from the web management interface by selecting
Printers->Printer Property Page-> Security. By default, the
group "Everyone" has permission to print. If "Everyone" does
not have permission to print, add it.
If NT Domain Security is enabled, verify that the group
"Everyone" exists in the domain.
The user you are logged in as may not have the appropriate permissions
to perform the operation. For NT Domain security, verify that the user
you are logged in as is a member of the "Domain Admins" group. If
you are not using NT Domain security, verify that there is an
administrator account on the appliance with the same name and
password as the user that you are logged in as.
Open a web browser, point it at the appliance, and select the Printers
page. Select the Printer Property page for that printer. Change the IP
address or DNS host name for the printer and select Apply. If the
printer was stopped in the middle of a print job, that job will be lost, but
any other jobs in the queue will now print to the new printer.
Use a WINS server along with DHCP, so that when the appliance
powers up it will always be reassigned the same IP address.
If you are not using WINS, you may alternatively set the appliance IP
address manually and have the DHCP administrator select an IP
Address Pool range which excludes the appliance address.
Or, have the DHCP administrator supply the appliance with an "infinite
lease" duration for its assigned IP address.
Use the Windows Add Printer wizard at the clients and enter or browse
to the new printer name. Also, delete the client's old printer driver
which referred to the previous printer name.
or Microsoft network settings.