Aerohive HiveAP 330 Quick Start Manual

Aerohive QuickStart
HiveAP 330
for the HiveAP 330 and 350
This guide explains how to set up a HiveAP 330 or 350 so it can make a network connection to
HiveManager, and how to mount it on a ceiling or wall. (The HiveAP 350 with articulated antennas
is shown in the illustrations, but the instructions apply equally to the HiveAP 330 and to the HiveAP
350 with non-articulated antennas.) To register, get product documentation, and download software
updates, visit www.aerohive.com/support.
Attach the 5 GHz antennas with gray rings
to the 5 GHz connectors with gray circles...
and the 2.4 GHz antennas with white
rings to the 2.4 GHz connectors.
1
Eth0
DHCP
Server
Connect a standard
Switch
Ethernet cable with
Ethernet
Some other network devices (They
RJ-45 connectors
Cable
might all be incorporated in the same
from ETH0 on the
device, such as a router or firewall.)
HiveAP to a switch.
2
If the switch provides
PoE (Power-over-
Ethernet), cabling the
HiveAP to the switch
will cause the HiveAP
to power on in a few
seconds.
3
After you cable the HiveAP to an Ethernet network and power it on, it automatically
attempts to get its network settings through DHCP and contact HiveManager. The process
typically takes about five minutes to complete. If you see the HiveAP listed on the Monitor >
Access Points > HiveAPs page in the HiveManager GUI, the initial setup is complete and you
can now begin managing the HiveAP through HiveManager.
If the HiveAP does not appear in the HiveManager GUI after about ten minutes, read the
rest of this guide to understand how the HiveAP attempts to contact HiveManager and what
you can do to help establish a connection between the two devices.
Connecting to HiveManager
By default, a HiveAP acts as a DHCP client and gets its network settings automatically from a
DHCP server. (You can also configure it with static network settings through the CLI. See the
next section, "Using the Virtual Access Console".) After a HiveAP has its network settings, it then
acts as a CAPWAP client and sends CAPWAP Discovery messages until HiveManager, acting as
the CAPWAP server, responds. CAPWAP (Control and Provisioning of Wireless Access Points) is a
protocol that access points use to contact a management device and communicate with it.
When a HiveAP goes online for the first time without any specific CAPWAP server configuration
entered manually or received as a DHCP option, it progresses through these cycle of CAPWAP
connection attempts:
(a) The HiveAP tries to
a
connect to HiveManager
using the default domain
HiveManager
name "hivemanager.
or
<local_domain>:
HiveManager Virtual
12222", where
Appliance
<local_domain> is the
domain name that a
DHCP server supplied
to the HiveAP and
12222 is the UDP port
number. If a DNS server
has been configured
to resolve that domain
name to an IP address, the
HiveAP and HiveManager
HiveManager Online
then form a secure CAPWAP
connection on port 12222.
If the HiveAP cannot make a
CAPWAP connection to HiveManager
number or MAC address for that HiveAP
on port 12222, it tries to reach it by
in its ACL (access control list), it responds
using TCP port 80: hivemanager.<local_
c
and they form a secure CAPWAP connection.
domain>:80.
If the HiveAP cannot make a CAPWAP connection to
HiveManager Online on UDP port 12222, it tries to reach it on
TCP port 80. If that proves unsuccessful, the HiveAP returns to
its initial search through a DNS lookup and repeats the cycle.
P/N 330050-02 Rev. A
HiveAP 350
A HiveAP connected directly to the network is called a portal. You can also place a HiveAP
within radio range of a portal so that it forms a wireless link through the portal to the wired
network. This kind of HiveAP is called a mesh point. A mesh point initially forms a hive with
its portal using a default hive called hive0. Through this link, the mesh point can reach the
network and get its network settings from the DHCP server. Then it can form a CAPWAP
connection with HiveManager. (To add mesh points after changing the hive name, first
connect them to the wired network. Next, push the configuration with the new hive name and
password to them from HiveManager. Finally, deploy them as mesh points.)
If the HiveAP forms a CAPWAP connection with the Aerohive redirection server and its serial
number has been entered in an ACL, the redirection server automatically redirects the
CAPWAP connection to the corresponding HiveManager Online VHM (virtual HiveManager).
The redirection server does this by sending the HiveAP the HiveManager domain name or IP
address as its new CAPWAP server and the name of the appropriate VHM. If the HiveAP is
currently using HTTP, the redirection server includes the configuration needed for the HiveAP
Internet
to continue using it. Similarly, if the HiveAP is configured to access the public network through
an HTTP proxy server, the redirection server saves the relevant settings on the HiveAP so it
will continue using the HTTP proxy server when connecting to HiveManager.
Firewall
If the Aerohive redirection server does not have the HiveAP serial number, the ACL ignores the
CAPWAP connection attempts, and the HiveAP repeats the connection cycle shown previously.
Using the Virtual Access Console
As explained in the previous section, after connecting a HiveAP to the network and powering
If the switch does not
it on, it acts as a DHCP client and tries to get its network settings automatically from a DHCP
provide PoE, use the
server in VLAN 1. However, if there is no DHCP server in that VLAN, if the native VLAN for the
AC/DC power adaptor
network segment is not 1, or if you just want to assign it a static IP address, then you need to
(available as an
access the CLI and define the network settings yourself.
accessory) to connect
One approach is to use a console cable, which is available from Aerohive as an accessory.
the HiveAP to a 100-
Another is to use the virtual access console. This is a way of accessing the CLI on a HiveAP
240 AC power source.
wirelessly through a special SSID that the HiveAP, by default, automatically activates for
administrative access when it has no configuration and cannot reach its default gateway.
The default virtual access console SSID name is "<hiveap-hostname>_ac". The default host
name of a HiveAP consists of "AH-" plus the last six digits of its MAC address; for example,
AH-123456. In this case, the name of the default virtual access console SSID would be "AH-
123456_ac". By default, this SSID uses aerohive as the PSK (preshared key) for authenticating
user access. To access the virtual access console, do the following:
4
Using your wireless client,
scan for wireless networks.
If you are within range, an
SSID such as "AH-123456_ac"
appears.
Select it, and when
prompted to enter a
network key, type aerohive
and then click Connect.
5
Check the IP address of the
default gateway that the
(b) If the DNS server cannot
DHCP server on the HiveAP
b
resolve the domain name
assigned your client. Then
to an IP address, the
make an SSH or Telnet
HiveAP broadcasts
connection to the HiveAP
CAPWAP Discovery
messages on its local
at that IP address.
subnet. If HiveManager
(Note that the Telnet
is on the local network
connection is protected by
and responds, they
WPA2 security mechanisms.)
form a secure CAPWAP
When prompted to enter your
connection.
credentials, enter the default
(c) If the first two Aerohive login name (admin)
searches for a local and password (aerohive).
HiveManager produce no
results, the HiveAP tries
to contact HiveManager
C:\>ipconfig
Online at redirector.aerohive.
com:12222. If the Aerohive Windows IP Configuration
redirection server has a serial
Ethernet adapter Wireless
Network Connection:
Connection-specific DNS Suffix
IP Address. . . . . . : 1.1.1.2
Subnet Mask . . . . . : 255.255.255.0
Default Gateway . . . : 1.1.1.1
C:\>telnet 1.1.1.1
Beacons
Beacons
Wireless
Client
. :
6
After logging in to the virtual access console, you can view the status of various
functions and make configuration changes. Here are some commonly used commands:
Use these commands: To do the following:
show interface
Check the status of both wired and
wireless interfaces
show interface mgt0
See the network settings (IP address,
netmask, default gateway) and VLAN
ID of the mgt0 interface, which is the
management interface of the HiveAP
no interface mgt0 dhcp client
Disable the DHCP client
interface mgt0 ip <ip_addr>
Set the IP address and netmask of the
<netmask>
mgt0 interface
interface mgt0 native-vlan <id>
Set the native (untagged) VLAN that the
switch infrastructure in the surrounding
wired and wireless network uses
interface mgt0 vlan <id>
Set the VLAN for management and
control traffic
show capwap client
See CAPWAP client settings and status
show hive
See the hive name
show hive <string> neighbor
Check for any neighboring hive members
hive <string> ...
Create a hive and set its parameters
show ssid
See a list of all SSID names
ssid <string> ...
Configure an SSID
interface { wifi0 | wifi1 } ssid
Bind an SSID to a wireless interface in
<string>
access mode
save config
Save the configuration to flash
reboot
Reboot the HiveAP
Only set the following command when managing HiveAPs through HiveManager or
HiveManager Virtual Appliance. Do not use it with HiveManager Online.
capwap client server name
Set the IP address or domain name of the
<string>
CAPWAP server (HiveManager)
To see a list of commands, and their accompanying CLI Help, type a question mark ( ? ).
For example, to see all the show commands, enter show ?
If you want to find a command that uses a particular character or string of characters,
you can do a search using the following command: show cmds | include
<string>, where <string> is the word or string of characters you want to find.
Device- and platform-specific CLI reference guides are available online. (To learn how to
access them, see "Where to go for more information" elsewhere in this document.)
Status LED
The status LED in the corner of the HiveAP 330 and 350 indicates various states of activity
through its color and illumination patterns (solid or flashing). The meanings of the colors
are explained below.
• Dark: There is no power or the status indicator is disabled.
• Blue: (solid) The device is booting up or there is no backhaul link; (flashing) the
device is shutting down
• Green: The default route is through the backhaul Ethernet interface, but not all
conditions for normal operations (white) have been met.
• Yellow: The default route is through a backhaul wifi interface, but not all conditions
for normal operations (white) have been met.
• White: The device is powered on and the firmware is operating normally; that is, a
wireless interface in access mode is up, a wired or wireless backhaul link is up, and
the HiveAP has a CAPWAP connection to HiveManager.
• Purple: A new image is being loaded from HiveManager or a management AP.
• Orange: An alarm indicating a firmware or hardware issue has occurred.
You can adjust its brightness level from bright (the default) to soft to dim, or turn it off
completely. In HiveManager, the setting is on the Configuration > Management Services >
Management Options page. CLI: [ no ] system led brightness { soft | dim | off }
Bright Soft Dim
.
Off