Ricoh D027 Service Manual page 75

SC Tables
No. Type
1.
2.
3.
4.
No. Type
Application start error
No applications start within 60 seconds after the power is turned on.
CTL
998
D
1.
2.
3.
4.
Note 1
If a problem always occurs in a specific condition (for example. printer driver setting, image
file), the problem may be caused by a software error. In this case, the following data and
information needs to be sent back to your product specialist. Please understand that it may
take some time to get a reply on how to solve the problem, because in some cases the
design staff in Japan must analyze the data.
D027/D029 APPENDICES
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Software (including the software configuration) defective
An option required by the application (RAM, DIMM, board) is not
installed
Nesting of the fax group addresses is too complicated
Check the devices necessary for the application program. If
necessary devices have not been installed, install them.
Check that application programs are correctly configured.
For a fax operation problem, simplify the nesting of the fax group
addresses.
Take necessary countermeasures specific to the application
program. If the logs can be displayed on the operation panel, see
the logs.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Loose connection of RAM-DIMM, ROM-DIMM
Defective controller
Software problem
Check the setting of SP5875-001. If the setting is set to "1 (OFF)",
change it to "0 (OFF)".
Check if the RAM-DIMM and ROM-DIMM are correctly connected.
Reinstall the controller system firmware.
Replace the controller.
3-78 SM