Troubleshooting Guide - Iluminarc Ilumipod 42 IP Optic Series User Manual

Troubleshooting Guide

Symptom
Low light intensity
Group of LEDs not illuminating
One LED does not illuminate
No LEDs illuminate
Circuit breaker/fuse keeps
tripping/blowing
Fixture does not power up
Fixture does not respond to
DMX
DMX signal problems
Ilumipod 42 IP Optic Series User Manual Rev. 6
Cause(s)
Dirty lens assembly
Misaligned lens assembly
Faulty LED
Faulty LED driver
Faulty LED
Faulty LED driver
Faulty LED board
Faulty LED driver board
Faulty main board
Excessive circuit load
Short circuit along the power wires
No power
Loose or damaged power cord
Faulty internal power supply
Wrong DMX addressing
Damaged DMX cables
Wrong polarity on the controller
Loose DMX cables
Faulty DMX interface
Faulty Display/Main board
Non DMX cables
Bouncing signals
Long cable / low level signal
Too many fixtures
Interference from AC wires
Technical Information
Action(s)
Clean the fixture regularly
Install/adjust lens assembly properly
Replace LED board
Replace LED driver board
Replace LED board
Replace LED driver board
Replace LED board
Replace LED driver board
Replace main board
Check total load placed on the electrical
circuit
Check for a short in the electrical wiring
Check for power on power outlet
Check power cord
Replace internal power supply
Check Control Panel and unit addressing
Check DMX cables
Check polarity switch settings on the
controller
Check cable connections
Replace the Display/Main board
Replace the Display/Main board
Use only DMX compatible cables
Install terminator as suggested
Install an optically coupled DMX splitter
right after the fixture with the strong signal
Install an optically coupled DMX splitter
after unit #32 or before
Keep DMX cables separated from power
cables or fluorescent/black lights
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