Pitney Bowes DM110i Installation Manual
Dm220i series
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Also See for DM110i:
- Operator's manual (106 pages) ,
- Setup manual (65 pages) ,
- Update instructions (2 pages)
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Franking Machines
Franking machine
installation guide -
DM220i series
(models DM110i, DM160i and DM220i UK)
Read Now BEFORE you unpack your equipment
Continue reading below
Right, let's get your franking
machine up and running
quickly...
Let's first get together the things you will need:
• The box containing your new franking machine.
• A red letter from Royal Mail titled 'Your Licence'.
If you have not received the letter from Royal Mail, do not go any
further with this installation. Please call Royal Mail Customer Services
on 08457 950950. If they ask you for the franking machine Serial
Number, it can be found on a label on the outside of the box.
If you have everything you need, check that the serial numbers on
your box and the letter from Royal Mail are identical. If they are,
continue to work through this set-up. If not, call Pitney Bowes on
08444 992 992.
Installation requires contact with our Data Centre. Please only
attempt installation during the opening hours of 8am to 8pm
weekdays or 8am to 5pm weekends and public holidays.
We all know that different people work in different ways, so we've
provided two alternative methods that you can use to install your
franking machine, depending on your preference:
• This paper guide
• An online guide
Open the guide
fully and follow
steps 1 - 9.
A step-by-step guide with helpful videos. Go to
www.pitneybowes.co.uk/dm220install
and click on the
'installation guide' link.
5
6
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Summary of Contents for Pitney Bowes DM110i
- Page 1 If you have everything you need, check that the serial numbers on your box and the letter from Royal Mail are identical. If they are, continue to work through this set-up. If not, call Pitney Bowes on 08444 992 992.
- Page 2 PC with an internet connection. PCMC Connection (Internet connection via your PC) If you have a PC with an internet connection nearby, you can install the free Pitney Bowes PC Meter Connect™ (PCMC) software and use the PC’s internet connection.
- Page 3 Connect to the outside world Remove your franking machine from its packaging. On models supplied with a base unit, place the machine onto the base unit now. Follow the relevant section below for the connection method you‘ve chosen: 3a. Wired LAN (network) connection Connect the franking machine to your network as shown below: Network connection...
- Page 4 If the numbers do NOT match, do not go any further with this installation and contact Pitney Bowes on 08444 992992.
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Page 5: Check For Updates
Check for updates Your franking machine now automatically checks for any new software, including any new Envelope Messages associated with your account. If the display asks if you wish to install the updates, always select ‘GET UPDATE NOW’ or your franking machine will not complete its installation correctly. The display shows the status of the update. - Page 6 Your DM220i series is a Mailmark™ compliant system. At regular intervals defined by Royal Mail, it has to connect to the Pitney Bowes Data Centre to provide usage data to Royal Mail. The connection will normally happen in the background without you needing to do anything.
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Page 7: Troubleshooting
You cannot meet the requirements of LAN or PC Meter Connect™ connection If do not have a LAN connection or an internet enabled PC available to allow your franking machine to connect to the Pitney Bowes Data Centre, please give us a call on 08444 992992 to discuss other possible options. - Page 8 About Pitney Bowes products and services Ordering consumable supplies Whether it’s ink or envelopes for your franking machine, or the more day-to- day routine items like pens and pads to help you manage your office we’re here to help. Thousands of our customers have found that we can provide excellent quality goods at very affordable prices, and backed by our fantastic quality guarantee you can’t go far wrong.