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cable matters 201428 Firmware Update

cable matters 201428 Firmware Update

Usb c to 8k hdmi adapters with 100w pd

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Cable Matters USB C to 8K HDMI Adapters with 100W PD (201428)
– Firmware Update to Fix Compatibility and Performance Issues
Cable Matters released a firmware update for its USB C to 8K HDMI Adapters with 100W PD
(201428). This update resolves several compatibility and performance issues. Follow the instructions
below to update the device firmware.
Applies to
This firmware update applies to the following Cable Matters products:
USB C to 8K HDMI Adapters with 100W PD
Resolved Issues
This firmware update resolves the following issues:
Doesn't support the DDC/CI function with Dell Monitors
Only supports up to 2Lane HBR3 at the upstream end on some VMM7100 4Lane HBR3 Products
(Only supports 4K@30Hz on some Mac Devices)
Firmware Update Instructions
1) Connect the adapter to a free port on a Windows based computer or laptop. Then connect a display
to the adapter or cable's HDMI port. If you are using a laptop, connect an AC adapter to the laptop.
2)
Click here
to download the firmware update tool.
3) Unzip the firmware update tool and launch the "VmmDPTool64.exe" program. If a prompt asks to run
the program as an Administrator, click yes.
4) In the Debug tab, click the "FW version" button. The "Status" textbox should populate with
information about the adapter. Check that the "Firmware version" field is less than "7.02.120."
(201428)

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Summary of Contents for cable matters 201428

  • Page 1 Cable Matters USB C to 8K HDMI Adapters with 100W PD (201428) – Firmware Update to Fix Compatibility and Performance Issues Cable Matters released a firmware update for its USB C to 8K HDMI Adapters with 100W PD (201428). This update resolves several compatibility and performance issues. Follow the instructions below to update the device firmware.
  • Page 2 5) Click the “FLASH” tab, then click the “Load to FLASH” button. In the file open dialog, select the firmware file and click “Open.”...
  • Page 3 6) If a dialog box appears stating the Product ID did not match, click Yes to proceed with the firmware update.
  • Page 4 7) Wait for the firmware update process to finish. When the firmware update process finishes, disconnect and reconnect the adapter from the computer. Verify the firmware update by clicking the “FW version” button and checking that the new firmware version is installed.
  • Page 5 Firmware Update Troubleshooting • If an error message appears when first starting the VmmDPTool.exe program, ensure the program is running as an Administrator and check that the video adapter is connected to a display and the host computer’s video port. •...

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