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•
Change a web browser or computer and log in again.
•
Reset the router to factory default settings.
Note: You'll need to reconfigure the router to surf the Internet once the router is reset.
•
Open a web browser and log in again. If login fails, please contact the technical
support.
T4 What can I do if I cannot access the Internet?
1
Check to see if all the connectors are connected well, including the fiber line,
Ethernet cables and power adapter.
2
Check the GPON LED and make sure that it is lit and stable, indicating that the router
is registered with the ISP. If not, make sure that the provided
Password
are entered correctly in the
3
Check if you can log in to the web management page of the router. If you can, try
the following steps. If you cannot, please set your computer by referring to T3 and
then try to see if you can access the Internet. If the problem persists, please go to
the next step.
4
Refer to T5 to clone the MAC address.
Advanced
>
Network
GPON SN
and/or
GPON
>
GPON Settings
page.
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