Force Post Purchase; Void - TD Generation Quick Start Manual

Force post purchase

This option is only used due to communication problem or that the force post is requested via the terminal.
Before you perform this transaction you must call the TD Merchant Solutions Help Desk at 1-800-363-1163 and receive
an authorization number.
1.
Tap the
2. dollar amount
Enter the
3. Then enter the authorization number and tap OK. Please note, authorization numbers can
include letters.
4. Select one of the following payment methods: Insert,
Insert
a) Insert the card into the PINpad. Go to step 5.
Swipe
b) Swipe the card on the PINpad. Go to step 5.
Manual
a) Enter the
b) Enter the
c) Enter the
5.
The screen shows that the transaction is approved and the receipts print.
6. REPRINT
You can

Void

This option recalls a transaction so that you can void it. The following instructions can access any transactions
that were performed in the current open batch. If a day close has been completed you cannot recall
transactions made prior to the day close and you must do a refund, not a void.
1. Tap the
Credit Card
a) Enter the
b) Confirm that the transaction is to be canceled
c) The screen shows that the transaction is completed with an approved message and the receipts
print. Go to step 2.
Debit Card
a) Enter the
b) Confirm that the transaction is to be canceled
c) Customer inserts their card, enters their PIN and presses OK.
d) The screen shows that the transaction is completed with an approved message and
the receipts print. Go to step 2.
2. You can REPRINT
/ Home
key  Force Post Purchase.
and tap OK.
account number
expiry date and tap OK.
CVD number and tap OK. Go to step 5.
FINISH
the receipt or
/ Home key  Void.
trace # from the receipt of the transaction to be voided and tap OK.
trace # from the receipt of the transaction to be voided and tap OK.
the receipt or FINISH
Swipe,
and tap OK.
the transaction.
(NO
(NO
the transaction.
9
or Manual Entry.
or YES).
or YES).