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JDE PRMSS-001 User Manual

Promesso
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Promesso User manual
Version 1.22 - April 2016
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Summary of Contents for JDE PRMSS-001

  • Page 1 Promesso User manual Version 1.22 - April 2016...
  • Page 2 Jacobs Douwe Egberts P.O. Box 1753, 1000 BT Amsterdam The Netherlands This document contains the original user instructions applicable to the Promesso coffee machine. (PRMSS-001/PRMSS-002/PRMSS-003/PRMSS-004/PRMSS005) (C) Jacobs Douwe Egberts 2015-2016. All rights reserved. Renegite is a trademark of Bravilor Bonamat BV.

  • Page 3: Table Of Contents

    Contents of this manual Safety ........................................2. Hygiene and pack handling ........................................3. Pack replacement ........................................4. Daily operation ........................................4.1 BREWING COFFEE ........................................8 4.2 HOW TO LOCK MACHINE ACCESS ........................................9 4.3 USER PROFILES CREATION AND EDITING ........................................10 4.4 DISPENSING A CUP OF HOT WATER ........................................

  • Page 4: Safety

    1. SAFETY GENERAL INSTALLATION / PLACEMENT CLEANING IMPORTANT. Operation, filling and cleaning of the dispenser must be • Shield the dispenser from running water, splashes, spray or steam, • For cleaning use a milk system cleaning agent, use the prescribed restricted to authorized and trained persons. Take care that new staff heat or heavy dust. cleaning tablets. reads the operator manual before they operate the dispenser and understand the safety and hygiene aspects. • The dispenser is designed for indoor installation on a stable hori- •...

  • Page 5: Hygiene And Pack Handling

    2. HYGIENE AND PACK HANDLING Always observe basic and personal hygiene: 1. Shake the pack at least 10 times. Wash hands before handling ingredients. Ensure that the pack is completely thawed. The coffee quality will be affected when the coffee is still partly frozen. NOTE Write dates (thawing and expiration date) in the designated fields on the pack.

  • Page 6: Pack Replacement

    3. INGREDIENT PACK (RE)PLACEMENT Place the included container under the Open the door. Remove the ingredient pack. The empty pack icon appears in the display coffee outlet. indicating that a product pack is empty or not • Move the orange pack retaining lever down present.
  • Page 7 Install a new pack. Handling instructions Press the icon to start flush. • Empty the container after completion of are printed on the carton. (see also page 5) The milk and coffee lines are now flushed the flushing procedure. with very hot water. •...

  • Page 8: Daily Operation

    4. DAILY OPERATION 4.1 BREWING COFFEE Language selection MAKE YOUR OWN: Customize your drink • Select the cup size; small, medium or large (1) The machine can feature multiple languages. These • Place your cup on the tray beneath the coffee are shown in the start screen. •...

  • Page 9: How To Lock Machine Access

    USERS: 4.2 HOW TO LOCK MACHINE ACCESS To activate the lock mode: • Scroll down in the UI settings menu to enable Delivery of a drink that you have previously the lock mode stored It is possible to lock access / block drink delivery for • Insert the operator USB key. •...

  • Page 10: User Profiles Creation And Editing

    4.3 USER PROFILES CREATION AND EDITING Enter your name and enter a password if The display shows an add photo field. Insert a USB stick with the intended desired (optional step) image (you will be prompted to insert a USB This procedure shows you how to create a profile. Press the field to proceed or click on the key if not already present) •...
  • Page 11 Select the image stored on the USB key. Your profile has been created. How to add a (customized) drink to a profile: • Select the drink of your choice and customize it if necessary. • The image must be stored in the root of • Select your profile name in the list (you have to the USB key, sub-folders are not read.
  • Page 12 The display shows a timeline in which you can • Drag and drop the drink onto the timeline in • Press done to close the screen or add more to When you access your profile you will see your insert up to 3 drinks of your choice in 3 time slots the time slot of your choice.

  • Page 13: Dispensing A Cup Of Hot Water

    4.4 DISPENSING A CUP OF HOT WATER When you select hot water he display will show you instructions as how to dispense hot water. • Place your cup beneath the hot water outlet and press the hot water button. • Depending on the drink setting hot water is dispensed as long as you press the button (free flow), or a fixed amount of hot water is dispensed (portion control).

  • Page 14: Part Overview And Description

    5. PART OVERVIEW DESCRIPTION 1. Cover for descaling agent 2. Machine door 3. LED bar 4. USB port 5. Touch display 6. Coffee/milk drinks outlet 7. Hot water button 8. Hot water outlet 9. Water tank (only on models with removable watertank) 10.

  • Page 15: User Programming

    6. USER PROGRAMMING The dispenser has an operator menu in which you The following sub-menus are available; 1. UI settings • Use your finger to scroll down. The following set- can change machine settings and functions tings will be shown in the screen: (NOTE: some functions or settings can be enabled/ 1. User interface (UI) settings (enable/disable This menu allows you to : disabled in this menu by a service technician)
  • Page 16 Use your finger to scroll further down. Use your finger to scroll further down. About logo image handling: Use your finger to scroll further down. The following settings will be shown in the screen: The following settings will be shown in the screen: The following settings will be shown in the screen: After uploading your logo image you can place it in •...
  • Page 17 2. Drink settings 3. Resettable counters 4. Fixed counters 5. Machine settings This menu contains a list of standard drinks. For This menu contains a list of counters per available This menu shows the total throughput counter in In this menu you can manually start: each drink the coffee strength and volume (small drinks.
  • Page 18 6. Date /time 7. Cleaning day 8. ECO settings You can also set/change here the color of the For each day of the week you can enable or disable The ECO menu allows you enable/disable an This menu allows you to change: illuminated bar that runs along the door cover. the mandatory cleaning procedure.
  • Page 19 11. System info 9. Language settings 10. Contact info This screen shows the current software versions. • Select the language(s) that you want to appear In this menu you can enter the operator name and in the display. phone number. This name and number is shown as Legal info shows applicable legal/copyright no- the contact person in user information messages.

  • Page 20: Cleaning

    7. CLEANING 7.1 ABOUT CLEANING 7.2 CLEANING OF THE COOLING BOX INTERIOR Should ingredient (coffee, milk) leak or get spilled 7.3 CLEANING OF THE WATER TANK INTERIOR / LID inside the cooling box: Clean the indicated areas (water tank versions only) To ensure maximum hygiene and drink quality it It may sometimes be necessary to remove the thoroughly.

  • Page 21: Periodical User Maintenance

    • Clean the inside of the tank and the lid of the 7.4 PERIODICAL USER MAINTENANCE • Take out the filter, clean under a running tank with a (dish) brush and (dish washing tap, dry and reinstall. cleaning agent. Clean the cooling filter (2) located at the machine rear side periodically.

  • Page 22: Daily Cleaning

    7.5 DAILY CLEANING • Empty/clean the drip tray and grid • Clean the coffee/milk outlet with the includ- • Clean the outlet tubes with the included ed brush. Clean thereafter with a clean moist cleaning brush. It is recommended for hygienic reasons to perform cloth.

  • Page 23: Cleaning Procedure

    7.6 CLEANING PROCEDURE • Open the machine door. • Press the retaining levers down and remove the • Clean the interior of the cooling compartment product packs. with a clean moist cloth. • Press the [cleaning icon] in the display. An • Wipe the cooling compartment dry with a clean information prompt will appear.
  • Page 24 • Put a cleaning tablet in the 2 mixing chambers. • Place the product packs back and close the • Place a container (included with the machine) • Press [Clean] in the display: the machine starts machine door. on the cup tray under the product outlets. to flush with hot water.

  • Page 25: Troubleshooting

    TROUBLESHOOTING 8.1 DISPLAY SYMBOLS Symbol When does it appear? Action Symbol When does it appear? Action Symbol When does it appear? The water softener needs to Contact your service provider The drip tray is full. Empty the drip tray. Coffee almost empty. be exchanged.

  • Page 26: Error Codes

    8.2 ERROR CODES Error Cause Action Error code (11/12/19) The internal boiler is not filled Check the water supply. Is the tap still open? in the designated time In case a water filter is installed: Is the lever of the filter fully opened? Contact your service provider if the error remains.
  • Page 27 Error Cause Action Error code (71) Flushing procedure not executed in time Please execute the flushing procedure. Error code (73) Cleaning procedure not executed in time Please execute the cleaning procedure. Error code (74) The water counter set in the operator mode has been exceeded Enter the operator mode and reset the counter.
  • Page 28 Error Cause Action Error code (205) No ingredient detected Check if the ingredient pack is correctly installed. Remove the ingredient pack, shake it and place the pack back. Clean the doser (the transparent part of the pack) with a dry cloth. > Place a new ingredient pack.

  • Page 29: Descaling

    9. DESCALING Before you start descaling To start descaling in the operator programming Descaling procedure: step by step • Place drain hose over a 10L bucket. mode: • Remove the cap from the hose. • Read the instruction label of the Renegite(TM) • Remove the drip tray and pull the drain hose descaling agent.
  • Page 30 • Turn the drain valve counterclockwise to open. About 2 litres of hot water will be drained from • Turn the drain valve clockwise to close. • Remove the cap from the descale opening. the water system. • Reinstall the cap onto the hose •...
  • Page 31 CAUTION : Use gloves and Safety glasses for the 1. Rinse the measuring cup with clean water. • Place the included container on the cup tray • Remove and empty the container when the dis- following actions 2. Pour 100 ml clean water in the descale under the drink outlet. play shows the message ‘EMPTY FLUSH BIN’...
  • Page 32 Repeat the boiler draining steps: Repeat the flushing procedure: To complete the descaling procedure hereafter: • Remove the drip tray and pull the drain hose • Place the included container on the cup tray • Remove the funnel from the descale opening. out. under the drink outlet. • Place the cap over descale opening •...

  • Page 33: Technical Data

    10. TECHNICAL DATA Dimensions Water tank version (H) 480 mm x (W) 450 mm x (D) 430 mm Fixed water version (H) 480 mm x (W) 450 mm x (D) 450 mm Gross space requirements (H) 680 mm x (W) 550 mm x (D) 570 mm (120 mm ventilation space behind machine and 50 mm at both sides) Weight empty...

This manual is also suitable for:

Prmss-002Prmss-003Prmss-004Prmss005

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