Step 5
Ask the operator to print a Detail Report of the hardware errors listed. The
command is (where MMddhhmmyy is month, day, hour, minute, year):
errpt -a -d t01 -d hOO -sMMddhhmmyy
I
print
ARE THE HARDWARE ERRORS RELATED TO THE HARDWARE
YOU SERVICE?
NO
Ask the customer to follow the procedure for resolving the type of
errors listed.
YES
Continue on the next page.
(9/86) Problem Isolation Charts
3-0090-5