Dealing With Problems (Advanced) - Panasonic CF-18 Series Reference Manual

Dealing with Problems
When a problem occurs, refer to this page. If a problem appears to be related to a software application, read the software
related manual. If you still cannot troubleshoot the problem, contact Panasonic Technical Support.
Starting Up
The power indicator or
battery indicator is not lit
The computer does not
operate when a USB de-
vice is connected
[Enter Password] is dis-
played
POST Startup Error(s) is
displayed
Windows startup, or an
operation is extremely
slow
The date and time are in-
correct
When resuming from the
standby or hibernation
mode, [Enter Password]
does not appear even if
a password has been set
in the Setup Utility
When "Invalid system
disk. Replace the disk,
and then press any key."
(or a similar message) is
displayed
Check the cable connection for the AC adaptor.
Check to see if a fully charged battery is properly inserted.
Remove the battery pack and disconnect the AC adaptor, then connect them again.
The computer may not operate when certain USB devices are connected. Discon-
nect the USB device, or set [Legacy USB Support] to [Disable] in [Advanced] menu of
the Setup Utility.
Input your password. If you have forgotten it, contact Panasonic Technical Support.
page 70
Press F9 in the Setup Utility (
settings to their default values (except the password settings). Then, the Setup Utility
must be run once again for you to input the appropriate operating environment set-
tings. (The processing speed depends on the application software used, so this
operation may not cause the processing speed to increase.)
You can set the date and time using the following menu:
Windows 2000
[Control Panel] - [Date/Time]
Windows XP
[Control Panel] - [Date, Time, Language, and Regional Options] - [Date and Time]
When the computer is connected to a LAN, confirm the date and time of the server.
If you continue to experience problems, the internal battery maintaining the clock
may need to be replaced. Contact Panasonic Technical Support.
This computer will not correctly recognize the date and time starting from the year
2100 A.D.
Even when a password has been set in the Setup Utility, [Enter Password] does not
appear when the computer resumes from the standby or hibernation mode. If you
want to use the security function when using the standby or hibernation mode, use
the Windows password as follows:
Windows 2000
Set the password in [Control Panel] - [Users and Passwords], then add the check
mark for [Prompt for password when computer goes off standby] in [Control Panel] -
[Power Options] - [Advanced].
Windows XP
Select the account to change in [Control Panel] - [User Accounts] and set the pass-
word, then add the check mark for [Prompt for password when computer resumes
from standby] in [Control Panel] - [Performance and Maintenance] - [Power Options]
- [Advanced].
This means a floppy disk that does not contain system startup information has
been left in the floppy disk drive. Remove the floppy disk, and press any key.
This message may appear when certain USB devices are connected. Remove the
USB device, or set [Legacy USB Support] in [Advanced] menu of the Setup Utility
to [Disable].
If the message still appears even after trying the above two measures, this may be
an indication that some type of hard disk failure has occurred. Contact Panasonic
Technical Support.
(Advanced)
page 63). This will restore the Setup Utility's
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