Eneo NTC-4151/PP Installation And Operating Manual

Eneo NTC-4151/PP Installation And Operating Manual

1/4” network day/night camera, outdoor housing, 22x zoom

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Installation and Operating Manual
1/4" Network Day/Night Camera, Outdoor Housing, 22x Zoom
NTC-4151/PP


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Summary of Contents for Eneo NTC-4151/PP

  • Page 1 Installation and Operating Manual 1/4” Network Day/Night Camera, Outdoor Housing, 22x Zoom NTC-4151/PP...
  • Page 2: Table Of Contents

    Contents . Safety Instructions ............................................3 . Introduction ..............................................3 . General Description ..........................................3 3. Network Camera Installation ..........................................4 3. Package Contents ........................................... 4 3. Operation Requirements ......................................... 4 3.3 Parts Name ............................................. 5 3.4 Installation .............................................. 5 3.4. Instillation  (Cable through the Wall with the Mount Base) ............................6 3.4. Instillation  (Using the Conduit Knockout punched with Mount Base) ......................... 7 3.5 Connection .............................................
  • Page 3: Safety Instructions

    1. Safety Instructions • Read these safety instructions and the operation manual first before you install and commission the camera. • Keep the manual in a safe place for later reference. • P rotect your camera from contamination with water and humidity to prevent it from permanent damage. Never switch the camera on when it gets wet. Have it checked at an authorized service center in this case. • Never operate the camera outside of the specifications as this may prevent the camera functioning. • Do not operate the cameras beyond their specified temperature, humidity or power ratings. Operate the camera only at a temperature range of -0°C to +50°C and at a humidity of max. 90%. • To disconnect the power cord of the unit, pull it out by the plug. Never pull the cord itself. • P ay attention when laying the connection cable and observe that the cable is not subject to heavy loads, kinks, or damage and no moisture can get in. • Do not attempt to disassemble the camera board from the dome. • The warranty becomes void if repairs are undertaken by unauthorized persons. Do not open the camera housing. • Installation, maintenance and repair have to be carried out only by authorized service centers. Before opening the cover disconnect the unit from mains input. • The fitter is responsible for the system of protection being followed in accordance with the technical data, e.g. by sealing of the cable outlet with silicone. • Contact your local dealer in case of malfunction. • Only use original parts and original accessories from Videor E. Hartig GmbH. • Do not use strong or abrasive detergents when cleaning the dome. Use a dry cloth to clean the dome surface. In case the dirt is hard to remove, use a mild detergent and wipe gently. • Do not open the camera housing in order to install the camera. If you do open it, however, bear in mind that the front part of the housing is not secured by an arresting cable, i.e.
  • Page 4: Network Camera Installation

    3. Network Camera Installation Installation of the camera must be performed by qualified service personnel in accordance with all local national electrical and mechanical codes must perform instal- lation of the camera. Perform the following steps to install the camera 3.1 Package Contents • Camera • Instruction Manual • Connection Cable • RJ-45 Coupler • Install CD • A/D Remote Controller (option) 3.2 Operation Requirements RS-485 Multiplexer J-Box Kamera  Kamera  Kamera 3 ... Video RS-485 Monitor Fernsteuerung DVR / VCR PC-Programm RS-485 VIDEO...
  • Page 5: Parts Name

    3.3 Parts Name Sunshield AF D&N camera module Mount base Connection cable Cable label RJ-45 coupler 3.4 Installation There are two ways of installing the camera. . Cable through the wall with mount base. . Using the conduit knockout punched with the mount base.
  • Page 6: Instillation  (Cable Through The Wall With The Mount Base)

    3.4.1 Installation 1 (Cable through the Wall with the Mount Base) A. Drill the mounting location, using the template sheet (or the bottom of the mount base) as a template. B. Insert the plastic anchors into the hole which has just drilled. C. Connect BNC cable and communication lines. D. Fit the screw holes of the mount base into the plastic anchors. E. Screw up the mount screws (T-0). F. Adjust the camera suitably using the pan & tilt function, and fasten both the socket set screw „A” (x) and torx lock screw „B” (x) to fix the camera. Mount base Wall Template sheet Plastic anchors (4x) Torx screws (T-0) M6.0 x 35.0 (4x) Socket set screw M5.0, L=5.0mm Hexagon wrench Torx lock screw (T-0)
  • Page 7: Instillation  (Using The Conduit Knockout Punched With Mount Base)

    3.4.2 Instillation 2 (Using the Conduit Knockout punched with Mount Base) A. Drill the mounting location, using the template sheet (or the bottom of the mount base) as a template B. Insert the plastic anchors into the hole which has just drilled. C. Connect BNC cable and communication lines. D. Fit the screw holes of the mount base into the plastic anchors. E. Remove the conduit knockout punched for the cable entry. F. Screw up the mount screws (T-0). G. Adjust the camera suitably using the pan & tilt function, and fasten both the socket set screw „A” (x) and torx lock screw „B” (x) to fix the camera. Template sheet Mount base Wall Cable Torx lock screw (T-0) Plastic anchors (4x) Socket set screw M5.0, L=5.0mm Hexagon wrench Torx screws (T-0) A conduit knockout punched M6.0 x 35.0 (4x) for the cable entry...
  • Page 8: Connection

    3.5 Connection CAUTION: Do not connect the power cable until all other connections have been completed. if you complete the whole connection of cameras, then you have to cut the extra cable. Video (BNC) Monitor DVR / VCR to local Internet networks PC Program Power connection (blue) (green) RS-485 connection (sky-blue) (pink)
  • Page 9: Colour Lead Wire & Colour Display Label

    3.5.1 Colour Lead Wire & Colour Display Label Connection cable description Colour Description Yellow jack Video OUT Red jack DC IN RJ-45 jack Pink EXT-OUT Sky-blue EXT-IN Black White Blue RS-485 (–) Green RS-485 (+) Orange A/D KEY 3.5.2 External Day/Night Control External sensor switch ON/OFF Day: open GND (black) • DAY/NIGHT Night: closed Colour • EXT-OUT EXT-IN (sky-blue)
  • Page 10: External A/D Key Control

    3.6 External A/D Key Control External Controller Circuit Schematic AD KEY2 Remote controller GND (black) A/D KEY (white) A/D KEY (orange) A/D KEY Remote controller (#99)
  • Page 11: Setting Up Network Connectivity

    3.7 Setting up Network Connectivity 3.7.1 Allocating or changing the camera IP address Requirements: • PC with fixed IP address available. • In WINDOWS XP, the firewall is disabled during IP allocation. • CD with viewer software (NT Manager), setup software and client software available. • Camera and PC are connected via a standard RJ-45 crossover cable in a network-compatible way. • MAC address of the camera is known. • Free IP address for camera is known. • Name of the employed Ethernet adapter is known. Step Action Menu path/menu item Execute and/or save setup software and client software from the CD. IP setting utility Result: The „Network System IP Setting Utility“ window is opened. Complete the MAC address of the camera. MAC address Enter the IP address of the camera. IP address Select the Ethernet adapter of the PC.
  • Page 12: Camera Control Via Nt Manager

    3.8 Camera Control via NT Manager 3.8.1 NT Manager Main Menu The following figure and the table describe the main menu of the NT manager: Designation Function Display Camera status PTZ control Display Camera list Add group Add camera Display Search list Display Monitoring image Playback control Additional information The complete software description of the NT Manager can be found in the Help function of the NT Manager software.
  • Page 13: Logging On The Camera In The Network

    3.8.2 Logging on the Camera in the Network Requirements: • PC with fixed IP address available. • CD with viewer software (NT Manager), setup software and client software available. • Camera and PC are connected via a standard RJ-45 LAN cable in a network-compatible way. • IP address of the camera is known. Step Action Menu path/menu item Install Viewer software from the CD. Open the Viewer software. User name: admin Password: admin Result: The Viewer software (NT Manager) is opened. Add new group. Result: The „Add new group„ window is opened. Enter the name of the new group, and confirm it. Result: The new group is added to the camera list. Select the group in the camera list. Add the new camera to the group. Result: The „Add a new camera“ window appears. Enter the name of the new camera. Host address Enter the IP address of the camera.
  • Page 14: Camera Adjustment

    4. Camera Adjustment 4.1 OSD Main Screen () Camera title () Status of the auto exposure 22X NETWORK (3) Status of the auto white balance AEAUTO NORMAL (4) Status of the focus mode F1.6 (5) Status of the zoom position, brightness, or sharpness (6) Status of the shutter speed (7) Status of the iris (8) Status of the AGC (auto gain control) (9) Camera ID 84X CAM 01 4.2 Main Menu <MAIN MENU> TITLE DISPLAY / ALARM CAM SET EFFECT PRESET...
  • Page 15: Ae (Auto Exposure)

    4.2.2 AE (Auto Exposure) AUTO: Auto exposure mode (Iris, Shutter, AGC) IRIS PRI: Iris priority auto exposure mode <WE> SHUTTER PRI: Shutter priority auto exposure mode AUTO AGC: Auto gain control on/off IRIS PRI MANUAL: Manual exposure mode (Iris, Shutter, and AGC) SHUTTER PRI LOW-SHUT: Display Low-Shutter mode (Mode can be changed in the preset menu.) MANUAL 4.2.3 BLC (Back Light Compensation) DEFAULT: Default setting. Center weight BLC ADJ TOP: You can adjust BLC Zone in left and/or top direction <BLC> ADJ BOTTOM: You can adjust BLC Zone in right and/or bottom direction. LEVEL: You can adjust BLC level (0 ~ +90). Default value is 30. DEFAULT OFF: BLC off ADJ TOP ADJ BOTTOM LEVEL 4.2.4 TITLE A. TITLE B. Character Table TITLE...
  • Page 16: Display

    4.2.5 DISPLAY DISP0: Display title and camera ID DISP1: Display title, camera ID and zoom lens position <DISPLAY> DISP2: Display all camera status DISP: Off, On and push on (display on when any key is pressed) DISP0 ALARM MODE: Off, Preset ~5, B/W (Zoom Preset and B/W setup by External-In) DISP1 DWELL TIME: 0, 0, … 0 sec. (Dwell time setup of Zoom Preset) DISP2 DISP ALARM MODE DWELL TIME 4.2.6 CAM SET ID: Select the camera ID ( ~ 55) BPS: Select serial communication speed (400 / 4800 / 9600 / 900) <CAM SET> BRIGHTNESS: Select brightness level (0 ~ +90). Default value is 30. SHARPNESS: Select sharpness level (0 ~ 5). Default value is 8. DISTANCE: Select minimum distance in focus between camera and object. BRIGHTNESS (0. / .0 / .5 / .5 / 6.0 m) SHARPNESS MAX LOWSHUT: Select maximum Low-shutter value (x, x4, x8, x6, x3, x60) DISTANCE PROTOCOL: Select operating protocol. MAX LOW SHUT COMMAND: Camera controlled by RS-3C command PROTOCOL FASTRAX: Fastrax protocol...
  • Page 17: Preset

    4.2.8 PRESET FOCUS: Select auto, manual, pushauto mode INIT: Camera initialize mode selection (DEFAULT / PRESET) <PRESET> LOAD: Load default or preset parameters of camera (DEFAULT / PRESET) FOCUS SAVE: Save preset camera parameters INIT SHOT: Select Normal, DIS, WDR, or Low-Shutter mode LOAD DIS (digital image stabilization) SAVE WDR (wide dynamic range) SHOT Low-Shutter (low shutter speed mode) DNR: Digital Noise Reduction mode on/off ZOOM PRESET ZOOM PRESET: Select Zoom Preset number SET ZOOM PRESET SET ZOOM PRESET: You can set zoom position of zoom preset. CAUTION: In the WDR or Low-Shutter mode, AF performance and image quality can be decreased. DIS is operated on D-Zoom x2.
  • Page 18: Camera Control Via Web Browser

    5. Camera Control via Web Browser 5.1 Connecting camera with Web Browser Requirements: • Camera and PC are connected via a standard RJ-45 LAN cable in a network-compatible way. • Web browser (e.g. Internet Explorer) installed in the PC. • Current version of ActiveX/HVC installed in the PC. • IP address of the camera is known. Step Action Open the web browser. Note: A separate web browser window must be opened for each camera. Enter the IP address of the camera into the address line of the web browser. Example: http://9.68.0. Enter user name (admin) and password (no entry). Select login. Result: The camera is connected with the web browser.
  • Page 19: Real-Time Monitoring

    5.2 Real-Time Monitoring The monitoring screen comes in four screen modes like D, 640 x 480, 30 x 40, and 60 x 0. Users are allowed to select the most suitable one out of those modes. Please, adjust the mode in accordance with your PC specifications and monitoring purposes. In case of real-time monitoring with the Web Browser, one Network Camera will be connected to just one Web Browser. However, this case is not suitable for monitoring various screens at the same time. If users are to monitor various images at the same time, please refer to the eVideoClient. HTTP tunnel mode When the screen is not indicated, check. (Notice: „unicast mode” only it is applied.) If users are to control the volume of a microphone and speaker connected to a user PC, they should adjust the user PC volume regardless of the microphone and speaker volume control set in Network Camera.
  • Page 20: Network Camera Setting

    5.3 NETWORK CAMERA Setting The Network Camera setting is divided into video, alarm, PTZ and system settings. And the detailed screen will be provided for each setting. 5.3.1 Video Setting The video setting is classified into Basic, MPEG-4. The Basic menu includes a setting menu for real-time monitoring. Its setting only is enough to complete a setting for viewing the monitoring screen. The detailed setting menu is able to perform screen sizing, filtering, compressibility, and brightness control. 5.3.1.1 Basic Setting Image Appearance Resolution It enables users to determine a basic screen size when having an access through the Web Browser or PC program. The screen size control comes in four modes like D, 640x480, 30x40, and 60x8. Users can reset the selected screen size anytime while monitoring the screen on a real-time basis. Image filter The image filter control enables users to reinforce the image quality in a strong or weak way. The default is „disabled”. Compression When it is necessary to adjust a smooth transmission status according to network situations, users can increase the compressibility to carry out the network trans- mission stably. On the other hand, when it is necessary to maintain a detailed monitoring screen by enhancing the image quality, users can do so by decreasing the compressibility. In ease case, please adjust this function according to the network status and monitoring purposes. The default is 000 (Kbps). BCSH Adjust Brightness The screen brightness can be adjusted from 0 to 55 stages, and the default is 8. The brightness may differ depending on the equipment and PC monitor status. Contrast The screen contrast can be adjusted from 0 to 7 stages, and the default is 73. The contrast may differ depending on the equipment and PC monitor status. Saturation The screen saturation can be adjusted from 0 to 7 stages, and the default is 64. The saturation may differ depending on the equipment and PC monitor status.
  • Page 21: Alarm Setting

    MPEG4 Video Stream Frame rate Upon the real-time play, users should select a frame refresh rate per second. If the rate is high, the image will become smooth. On the other hand, if the rate is low, the image will not be natural but it can reduce a network load. Bit-rate control Variable bit rate (VBR): It refers to the type of using a variable bit rate (VBR). Increase a bit rate for the image with much motion, and decrease a bit rate for the image with little motion. The basic setting value is a VBR type. Constant bit rate (CBR): Using a constant bit rate (CBR) may guarantee a stable play. However, if a large amount of data is not required, it may cause the waste of a transmission rate. If a large amount of data is required, it may cause the image quality to be decreased. Profile SP (Simple Profile) is available up to the CIF resolution and 384kbit/s. ASP (Advanced Simple Profile) is available up to the 4CIF resolution and 8000kbit/s. GOV size Enter the GOV (group of VOP) size. If users want to have a high quality of fast image one by one, please decrease the value. For the purpose of general monitoring, please do not change a basic value. Such act may cause a problem to the system performance. For the details of GOV setting, please contact the service center. 5.3.2 Alarm Setting 5.3.2.1 Alarm In Setting This function enables users to conduct the alarm input/output setting and event setting. Motion Detection Setting Motion information is processed by splitting the screen into 64 areas. Each area can be selected by clicking with the mouse, and green point shown in the selected area. The area which uses the motion information as an event is shown green point, while the area which does not use the information is indicated empty. Enable: Check this item when using the motion information. Sensitivity This sets up the sensitivity for the motion detection.
  • Page 22: Alarm Out Setting

    Motion dwelling time This sets up the event dwelling time when a motion occurs. This can be set in the range of 0 ~ 6 seconds. When an event occurs, the motion icon at the upper right blinks in red for the preset time period. When another motion occurs during the motion event, the dwelling time is extended on the basis of the occurring time of the second event. Enable down FPS This feature decreases frame rate to about  FPS when no motion event occurs, while operates with the frame rate set in this item when a motion event occurs. 5.3.2.2 Alarm Out Setting Upon the alarm occurrence, this function enables users to receive a mailing or FTP service to the mail address designated by users. SMTP (eMail) Setting Enable: Checks to activate the SMTP (eMail) function. Use authentication: If your mail server requires authentication, check the box for Use authentication and enter the necessary information. SMTP server: SMTP server name or IP address Port: SMTP server port number Username: SMTP user ID (name)
  • Page 23 Password: SMTP user password Login method: SMTP server authentication method SMTP login test: Test log in to SMTP server Sender: Enter an eMail address to send a mail. Receiver list: Enter up to 0 eMail addresses to receive a mail. eMail test: Enter an eMail address to test for sending a mail. Test button: Test for sending a mail with a value entered FTP & JPEG Setting FTP Settings Enable: Checks to activate the FTP function Server name or IP: Enters the FTP IP address or host name to be received. Port: Enters the port number of FTP to be received. Remote directory: Enters the location for saving the file of FTP to be received. Username: Enters the user’s account when connecting to FTP. Password: Enters the user password for connecting to FTP. JPEG Settings Sets up the creation condition, screen size, color and name of JPEG file to be sent to FTP. Pre event: Creates the JPEG file of chapter ~5 for ~ seconds before the event is generated. Post event: Creates the JPEG file of chapter ~5 for ~ seconds after the event is generated. Image size: Selects the size of JPEG file to be created among 60x0 and 30x40. Color: Selects the color or B&W of JPEG file to be created. Base Name: Write in the basic name of file to be created. Except for the basic name, It is possible to add supplementary names for discriminating multiple files.
  • Page 24: Ptz Setting

    5.3.3 PTZ Setting 5.3.3.1 Basic Control Left or Right button: Go into the sub-menu items. Execute the command (exit). Change value. Navigate through the menu items. Up or Down button: Navigate through the menu items. Focus: Overrides auto focus. Moving the Zoom handle reactivates Auto Focus mode. Iris: Overrides auto iris. Moving the joystick reactivates Auto Iris mode. Zoom: Zoom control Zoom: Change value. Enter editing title. MENU: Enters programming menu. ESC: Cancels current inputs. Exits from currently running functions or menu, error status, etc...
  • Page 25 ETC Setting Preset: Save preset. Recall preset It will be able to control with the keyboard. Keyboard Short Cut Key Keyboard Key Label Function (PC Keyboard) (Fastrax Control Keyboard) Pan left Pan right Tilt up Tilt down Shift + Pan speed level up Shift + Pan speed level down Shift + Pan speed level up Shift + Pan speed level down Shift + „” PTZ mode Shift + „” OSD mode Focus mode – Page up (far focus) – Page down (near focus) Iris mode – Page up (open iris) – Page down (close iris) Zoom mode – Page up (zoon in) – Page down (zoom out) MENU...
  • Page 26: System Setting

    5.3.4 System Setting 5.3.4.1 Users Setting This Network Camera”s Authority Policy . Anonymous User Access Permit Mode This mode enables any anonymous users to have an access to the Network Camera to monitor and set it. . Anonymous User Access Denial Mode Upon selecting this mode, the Network Camera operates in two authority groups. And it also requires a log-in process when users are to have an access to the Network Camera to change a screen monitoring or setting. a) Administrator Authority Group (admin) It enables administrators to change the screen monitoring and setting of the Network Camera. In addition, this authority allows only one user to have an access to the Network Camera at once. b) General User Authority Group (user) It enables users to simply use a screen monitoring function. It disables users to change the Network Camera setting but allows them to have a multiple access at the same time. User setting Enable anonymous viewer login: Check it when users do not want to use the Network Camera wthout the user account. When using the user account, users have to try log-in at every access. Administrator Setting User name: Enter a user name for the administrator use. Password: Enter the password for the administrator use.
  • Page 27 User List Setting Show a registered user account. Add User Enter a user name and password to be added, and register them by pressing the „Add” button. Modify User Information After selecting a user to be corrected and changing its name and password, press the „modify” button to reflect the corrected information. Delete User Account After selecting a user to be deleted, delete it by pressing the „Remove” button. 5.3.4.2 Date & Time Setting...
  • Page 28: Network Setting

    Date & Time Current Time • Date: Indicate a current day, month, and year. • Time: Indicate a current hour, minute, and second. Time zone • Time Zone: Select a time zone to be used. Automatically adjust for daylight saving time changes: Check it if users are to apply the Summer Time. New Time Synchronize with computer time: Synchronize the time with that of a current user computer. Synchronize with NTP server: Synchronize the time with that of the NTP server. Receive the time information from the NTP (RFC030) server. Synchronize with date server: Enter the Time Server address to be synchronized. Receive the time information from the Time Server that complies with the Time protocol (RFC868). Set manually: Users enter a current time directly. • Date: Enter a current day, month, and year. • Time: Enter a current hour, minute, and second. 5.3.4.3 Network Setting Setting in regard to network can be executed. Settings for IP, DNS, Host Name, Port, and Network traffic can be established, along with setting for DDNS and RTP 5.3.4.3.1 Basic Setting Basic settings for IP, DNS, Host Name, and Port are possible, and possibly works as a adjustment role in reducing the overload of network bandwidth in use, by applying...
  • Page 29 IP address Configuration Obtain IP address via DHCP: Obtain an IP through the DHCP automatically. Use Following IP address: Users enter a Network Camera IP directly. DNS Configuration Obtain DNS server address via DHCP: Obtain the DNS information through the DHCP. Use Following DNS server address: Users enter the DNS information directly. • Domain name: Enter a domain name to be used. • Primary DNS server: Enter the first domain name server. • Secondary DNS server: Enter the second domain name server address. Host Name Configuration Obtain Host Name via DHCP: Obtain a Network Camera name from the DHCP automatically. Use Following Host Name: Users enter a Network Camera name directly.
  • Page 30 Internet Dynamic DNS When using the high-speed Internet with the telephone or cable network, users can operate the Network Camera even on the floating IP environment in which IPs are changed at every access. Users should receive an account and password by visiting a DDNS service like http://www.dyndns.com/. Enable: Check to get DDNS service to be available. • DDNS Server: Select the DDNS server. • Registered host: Enter an address of the DDNS server. • Username: Enter an ID to access to the DDNS server. • Password: Enter a password to be used for accessing the DDNS server. • Confirm: Enter a password again to confirm it. • Maximum time interval: Set a time interval to synchronize with the DDNS server. Register local network IP address: Register a Network Camera IP address to the DDNS server. 5.3.4.3.3 RTP Setting Have a setting for sending and receiving an audio or video on a real-time basis. Stream RTP after camera start-up Enter a destination IP and Port to send movie data automatically through the RTP while the Network Camera has booting. Send to DHCP server IP: Send movie data to the DHCP server. Send to (Client) IP: Send movie data to other certain destination addresses. Use RTP destination Port: Available from 04 to 6553, and the default is 5000.
  • Page 31 Enable multi stream: Check it to send data for the purpose of saving them into an external extension storage right after the Network Camera operates. – Send to secondary client IP: Enter an IP address of the external extension storage. – Use RTP destination port: Enter a Port number of the external extension storage. The Port number to be used is [04 ~ 6553]. – Frame rate: Indicate a frame rate that is sent to the external extension storage when the multi stream works. Once the multi stream function is checked, the MPEG profile setting will be changed to the Advanced Simple Profile. RTSP/RTP settings Perform a multicast setting to send a video and audio to multiple users. (Up to 0 users) RTP destination IP Disable Multicast: Do no use the multicast. Enable Multicast: Use the multicast. Multicast destination IP: Enter an IP between 4.0.0.0 and 39.55.55.55. Although it is empty, an IP will be entered automatically. RTP port: Enter a value between 04 and 6553. RTP TTL: Enter a value between  and 55. If a network status is smooth, enter a lower value. On the other hand, if a network status is poor, enter a higher value. When there are many Network Cameras or users, a higher value may cause a heavy load to the network. For a detailed setting, please consult with a network manager. 5.3.4.4 Language Language Setting It will be able to select a user language. The type of language is English, French, German, Spanish and Italian.
  • Page 32 5.3.4.5 Maintenance Maintain Server < Restart > Restart the Network Camera < Userset > Initialize a user setting value of audio/video, alarm, etc. < Restore > Restore all the values except a network-related setting to a basic value. < Default > Restore all the setting values to a basic value. Upgrade Server Carry out the upgrade by importing an upgrade file and pressing the „Upgrade” button. During the upgrade, do not turn off the power of the Camera. And try an access again after waiting five minutes or longer. Backup Save a setting value that users enter to the Network Camera, to a user PC. Restore Import and apply a setting value saved to a user PC.
  • Page 33 5.3.4.6 Program Support Information Troubleshooting When problems occur during operation, please consult with an installer. Server Report If its support is requested, please attach a server report. 5.3.4.6.1 Log & Report Users can check the system log and server report.
  • Page 34 Logs Reports Logs Server Reports Parameter List Users can check the log Users can check a server Users can check a for Network Camera report by clicking the parameter by clicking the operation by clicking the < Server Report >. < Parameter List > < Logs >. 5.3.4.7 Program Information The following website will provide the support information for the Network Camera system information and operation.
  • Page 35: Help

    5.4 Help The Help information window will be provided as a popup window so that users can open and read it without a need for log-in. It will offer a description on setting and Help page by which users can manipulate the Camera without a reference to the manual. 6. Troubleshooting If problems occur, verify the installation of the Network Camera with the instructions in this manual and with other operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the equipment manual for further information. Problem Solution Nothing appears on the screen. Are the power cord and line connection between the camera and monitor made properly? The image on the screen is dim. Is the lens dirty ? If so, clean the lens with a soft, clean cloth. The camera is not working properly and the surface Is the camera connected to the proper power? of the camera case is hot. Camera number does not match the number on Check the camera ID of the Network Camera. Check PTZ setting on the PC Program and Web browser. PC Program or Web browser. Frame rate decrease Change current value more lower resolution, compression rate and frame rate. A connection is cut-off at short intervals Check network traffic and contact with network administrator. 6.1 Preventive Maintenance Preventive maintenance allows detection and correction of minor that faults before they become serious and cause equipment failure. Every three-month, perform the following maintenance. . Inspect all connection cables for deterioration or other damage. . Clean components with a clean damp cloth. 3. Verify that all the mounting hardware is secure.
  • Page 36: Specifications

    7. Specifications Type NTC-4151/PP Art. No. 9358 Series eneo NT System Day&night Video standard CCIR/PAL Sensor size /4” Imager Sony Super HAD Interline Transfer, CCD Synchronization Line lock or internal Genlock synchronization – Signal-to-noise ratio 5dB (AGC Off) Switching-over colour/b&w Via menu Signal processing Digital (DSP) Sensitivity (at 50% video signal) 0,3Lux, (colour); 0.07Lux B&W at AGC High (Videor measurement result at F.) Horizontal resolution...
  • Page 37 Usable iris controls Manual iris, Auto-Iris/DC controlled iris Minimum object distance (MOD) Wide angle (x ~ x4): 0cm Tele end (x5 ~ x): .0m. Adjustable to 0.m, .0m, .5m, .5m and 6m Filter screw size M37x0.7mm Pre-alarm recording 80sec. max. Post-alarm recording 80sec. max. Search function Alarm/Event/Time searching Serial interfaces RS-3, RS-485, Protocols: eneo Fastrax EII and Pelco D&P Configuration Via WebBrowser, Built-in WebServer Access Max. 0 users simultaneously Software upgrade via Network Interface, incl. Viewer setup Operation protection Multilevel and Multiuser - Password protected Password protection PTZ Support Rotation range 90°...
  • Page 38: Dimensional Drawings

    8. Dimensional Drawings Dimensions: mm...
  • Page 40 ® Exclusive distribution through specialised trade channels only. Videor E. Hartig GmbH Carl-Zeiss-Straße 8 · 633 Rödermark/Germany Technical changes reserved. Tel. +49 (0) 6074 / 888-0 · Fax +49 (0) 6074 / 888-00 www.videor.com © Copyright by Videor E. Hartig GmbH 04/009...

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