Citizen CL-E700 series Technical Manual page 154

Chapter 4 Troubleshooting
4-1. Error Message and Corrective Actions
Causes/Corrective Actions
Paper jam
• Remove the jammed media.
Head resistance abnormality - Resistance is small
• Defective thermal element(s).
Print quality will degrade.
Ribbon end
• Replace the ribbon with new one.
Ribbon running error
• Set the ribbon correctly.
• Check the operation of the ribbon sensor mechanism.
It does not work or does not move smoothly.
(Refer to "4-2-4 Ribbon-feed / Ribbon winding
Problem" - "Ribbon slacks on the take-up side. "Error
Ribbon Run" is displayed on the LCD.")
• Defective ribbon sensor:
Replace the "SA Ribbon Encoder" or "SA Ribbon
Sensor". (Refer to Chap. 3 "Disassembly and
Maintenance".)
Serial communication error
• Receiving buffer overrun error
Serial communication error
• Parity error
Serial communication error
• Framing error
System error
• Power to the "SA Head", "SA PF Motor" and "SA
Ribbon Motor F" is shut off. (To resume, turn the
power OFF and then ON.)
Auto-cutter abnormality (foreign object etc.)
(Option)
• Jamming, etc.
CL-E700 series
ERROR LED
Flashing in red
Flashing in red
Flashing in red
Flashing in red
Flashing in red
Flashing in red
Flashing in red
Flashing in red
Flashing in red
4-4
LCD
Error
Paper Jam
Alarm
Head Check
Error
Ribbon End
Error
Ribbon Run
Error
Serial Over Run
Error
Serial Parity
Error
Serial Framing
Error
System Fail
Error
Cutter Fail