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Citizen CLP-6001 User Manual

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Summary of Contents for Citizen CLP-6001

  • Page 1 All manuals and user guides at all-guides.com CLP-6001/6002 User’s Manual...

  • Page 2: Fcc Compliance Statement For American Users

    All manuals and user guides at all-guides.com FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: Emi Compliance Statement For Canadian Users

    All manuals and user guides at all-guides.com EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

  • Page 4: Important Safety Instructions

    All manuals and user guides at all-guides.com Important Safety Instructions 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.

  • Page 5: Notice

    All manuals and user guides at all-guides.com Notice 1. Before use, be sure to read this manual. And keep it handy for reference when needed. 2. The contents of this manual may be changed without prior notice. 3. Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited.

  • Page 6: Safety Signs

    All manuals and user guides at all-guides.com SAFETY SIGNS     must be strictly observed ! To prevent personal injury or property damage, the following shall be strictly observed. The degree of possible injury and damage due to incorrect use or improperly following instructions is described below.
  • Page 7 All manuals and user guides at all-guides.com WARNING Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the power off and remove the power cord from the outlet, then consult our service personnel.

  • Page 8: General Precautions

    All manuals and user guides at all-guides.com General Precautions 1. Prior to operation, read the safety instructions carefully and observe them. 2. Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage. 3. Make sure if you open the top cover, it is opened all the way. If only partially open, the cover could slam shut, possibly causing injury.

  • Page 9: Precautions When Installing The Printer

    All manuals and user guides at all-guides.com Precautions When Installing the Printer 1. Prior to operation, read the safety instructions carefully and observe them. 2. Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust.

  • Page 10: Chapters In This Manual

    All manuals and user guides at all-guides.com Chapters in This Manual Chapter 1 Setup Describes the packed items after opening the carton as well as the names and functions of parts. Chapter 2 Control panel Describes the necessary items for operations, such as the control panel, printer settings and indications on the LCD/LEDs.

  • Page 11: Table Of Contents

    Paper Setting ................ 3-7 Ribbon Setting ..............3-9 Print Head Offset Adjustments ..........3-10 Ribbon Tension Adjustments..........3-13 Paper Detector Adjustments (for CLP-6001 only)....3-14 3.8.1 Exterior view and part names........3-14 3.8.2 How to operate adjustable sensor......3-15 - x -...
  • Page 12 All manuals and user guides at all-guides.com (continued) Chapter 4 Troubleshooting ..............4-1 Error Messages..............4-2 4.1.1 Error descriptions and indications ......4-2 4.1.2 Error indications and corrective actions...... 4-4 Power Troubleshooting............4-7 Paper Feed Troubleshooting ..........4-8 Ribbon Feed Troubleshooting ..........4-9 Print Troubleshooting ............
  • Page 13 All manuals and user guides at all-guides.com - xii -...

  • Page 14: Chapter 1 Setup

    All manuals and user guides at all-guides.com Chapter 1 Setup Confirmation of Carton Contents ......1-2 Part Names and Functions ........1-3 Connection to Power ..........1-7 Connection to a Computer........1-8...

  • Page 15: Confirmation Of Carton Contents

    All manuals and user guides at all-guides.com 1.1 Confirmation of Carton Contents CAUTION Be careful when moving or carrying the printer and when taking the printer out of the carton. The printer may cause injury or property damage if dropped. sure to grip the printer housing tightly when taking it out of the carton.

  • Page 16: Part Names And Functions

    All manuals and user guides at all-guides.com 1.2 Part Names and Functions FRONT VIEW Control panel The printer has two LED indicator lights and an LCD screen that displays printer messages. 1) LEDs One LED is the power indicator and the other is the error indicator. 2) LCD Displays the current printer status, configuration settings, or an error message.
  • Page 17 All manuals and user guides at all-guides.com INSIDE VIEW Cover Roll holder Roll guide Paper holder Ribbon holder Ribbon winder Offset verification window Open lever...
  • Page 18 All manuals and user guides at all-guides.com Names and functions of each part CAUTION • When opening the cover, open it all the way. If only part way open, the cover could slam shut, possibly causing injury. • Be careful of the edge of the cover when the cover is opened.
  • Page 19 All manuals and user guides at all-guides.com SIDE VIEW Interface connector To connect the interface cable. PCMCIA memory card cover To protect the PCMCIA memory card from exposure to dust and foreign matter. To install a PCMCIA memory card, first unhook this cover, then slide it out.

  • Page 20: Connection To Power

    All manuals and user guides at all-guides.com 1.3 Connection to Power CAUTION Use an AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock. Connect to an AC outlet as follows: Check that the power switch on the printer is set to OFF.

  • Page 21: Connection To A Computer

    All manuals and user guides at all-guides.com 1.4 Connection to a Computer An interface cable is necessary for connecting the printer to a computer. To connect them, proceed as follows: Turn off both power switches of the printer and the computer. Connect the connector of one end of the interface cable to the interface connector at the lower side of the printer and secure it with screws.

  • Page 22: Control Panel

    All manuals and user guides at all-guides.com Chapter 2 Control Panel Control Panel ............2-2 LCD/LED Indications and Adjustment Controls ... 2-3 Normal Operating Mode ........2-3 Printer Setup Mode ..........2-4 Self-Test Mode ............ 2-4 System Maintenance Mode......... 2-5...

  • Page 23: Control Panel

    All manuals and user guides at all-guides.com 2.1 Control Panel The control panel on the front of the printer consists of three control keys (Pause, Feed and Stop), two LED indicator lights (Power, Error) and a LCD message screen. On the left side of the control panel there are three adjustment controls (paper gap, black line and LCD contrast).

  • Page 24: Lcd/Led Indications And Adjustment Controls

    All manuals and user guides at all-guides.com 2.2 LCD/LED Indications and Adjustment Controls The eight-character LCD screen displays the current printer status, configuration settings, or an error message. LEDs Power: The green LED power indicator goes on when the power is tuned ON. Error: The red LED error indicator goes on when an error occurs.

  • Page 25: Printer Setup Mode

    All manuals and user guides at all-guides.com 2.4 Printer Setup Mode To enter the printer setup mode, press and hold down the Pause then press the Feed key and release both keys. The functions of the control keys are described below.

  • Page 26: System Maintenance Mode

    All manuals and user guides at all-guides.com 2.6 System Maintenance Mode The printer enters the system maintenance mode when the Pause, Feed and Stop keys are pressed and held down simultaneously while turning the printer on. [Functions] Holding down the Pause, Feed and Stop keys simultaneously for more than four seconds after turning on the power allows the memory switches to be set to default values (*).
  • Page 27 All manuals and user guides at all-guides.com Voltage setting mode In the voltage setting mode, operate the paper gap and black line adjustment controls so that the voltages of both "PE" and "BL" displayed on the LCD screen read 3.0 V−3.3 V. Setting procedure: Sets only the liner (glassine paper) that has been peeled off the label paper.

  • Page 28: Paper And Ribbon

    All manuals and user guides at all-guides.com Chapter 3 Paper and Ribbon Kinds of Paper ............ 3-2 Specification of Label and Tag......3-2 Ribbon ..............3-6 Paper Setting ............3-7 Ribbon Setting ............ 3-9 Print Head Offset Adjustments ......3-10 Ribbon Tension Adjustments......

  • Page 29: Kinds Of Paper

    All manuals and user guides at all-guides.com 3.1 Kinds of Paper Kinds of paper Direct-thermal or thermal-transfer printing paper is available. The paper must be high-quality. Otherwise, print quality and long life of print head will not be guaranteed. Type of paper •...
  • Page 30 All manuals and user guides at all-guides.com Unit: mm (inch) CLP-6001 CLP-6002 Min. value Max. value Min. value Max. value Label width 25.40 (1.0) 118.00 (4.65) 25.40 (1.0) 118.00 (4.65) Liner width 25.40 (1.0) 118.00 (4.65) 25.40 (1.0) 118.00 (4.65) Label left-side edge position 2.54 (0.10)
  • Page 31 All manuals and user guides at all-guides.com Units for position and length The print positions may be specified in either inch or metric system. Switching between the two systems is accomplished through software. The print positions can be freely designated within the maximum label size, regardless of which system you use.
  • Page 32 All manuals and user guides at all-guides.com Reference line and points The reference line and points are described here. The position of 2.5 mm from the left edge of the paper is the reference line for paper. Always the left bottom is the reference point for printing characters and bar codes.

  • Page 33: Ribbon

    All manuals and user guides at all-guides.com 3.3 Ribbon Size of ribbon Width of ribbon: 25.4 mm−114.3 mm (1 in−4.5 in) The width of the ribbon for thermal-transfer printing is recommended to be the ±10% of the width of the paper . The inner diameter of the ribbon core must not exceed 25.4 mm (1 in).

  • Page 34: Paper Setting

    All manuals and user guides at all-guides.com 3.4 Paper Setting CAUTION Be careful of the edges of the plates so injury or property damage is possible. The printer is designed for easy loading of paper and ribbon. After opening the cover, set the register paper as follows: 1 Push down the open lever 1 to move the print head out of the way.
  • Page 35 All manuals and user guides at all-guides.com Roll paper Roll paper Reference side Notch for alignment...

  • Page 36: Ribbon Setting

    All manuals and user guides at all-guides.com 3.5 Ribbon Setting CAUTION Be careful of the edges of the plates so injury or property damage is possible. After opening the cover, set the ribbon as follows: Push down the open lever 1 to move the print head out of the way. Insert the ribbon shaft in the roll ribbon so that it is in its deepest position.

  • Page 37: Print Head Offset Adjustments

    All manuals and user guides at all-guides.com 3.6 Print Head Offset Adjustments CAUTION Ensure the print head offset adjustments are made properly according to the type of print media (thickness & width). Incorrect adjustments can cause failure of the print head. The printer has already been factory set with labels 118 mm in width.
  • Page 38 All manuals and user guides at all-guides.com The relationship between the offset adjustment screw and the print head heating element is shown below: a) Print head position for label Offset adjustment screw Offset verification window Heating element b) Print head position for tag Offset adjustment Offset verification window screw...
  • Page 39 All manuals and user guides at all-guides.com Adjustments Normally, the pressure on the left and right sides of the print head has already been adjusted to equal loads at the factory. The check marks are located under the upper frame window. Adjustments are needed in the following cases: 1) When print on the left side is too light: Turn the head pressure adjustment screw clockwise.

  • Page 40: Ribbon Tension Adjustments

    All manuals and user guides at all-guides.com 3.7 Ribbon Tension Adjustments When the ribbon slips or wrinkles during printing, adjust the ribbon tension. printer has already been factory set with the ribbon width of 114 mm. When using ribbon with a different width, adjust it according to the following procedure: a) Hold the ribbon roll with one hand so that it does not turn.

  • Page 41: Paper Detector Adjustments (For Clp-6001 Only)

    All manuals and user guides at all-guides.com 3.8 Paper Detector Adjustments (for CLP-6001 only) 3.8.1 Exterior view and part names Adjust-knob 192.4 Mark (Yellow) Guide rail upper Exterior view and part names 3-14...

  • Page 42: How To Operate Adjustable Sensor

    All manuals and user guides at all-guides.com 3.8.2 How to operate adjustable sensor Move the adjustable sensor unit to your required position to detect by turning the adjust-knob. First measure the position to detect, then align the mark of the measure on the guide rail upper with the sensor position mark (yellow) on the upper sensor to set to the position to detect.
  • Page 43 All manuals and user guides at all-guides.com 3-16...

  • Page 44: Troubleshooting

    All manuals and user guides at all-guides.com Chapter 4 Troubleshooting Error Messages........... 4-2 4.1.1 Error descriptions and indications .... 4-2 4.1.2 Error indications and corrective actions ... 4-4 Power Troubleshooting ........4-7 Paper Feed Troubleshooting ....... 4-8 Ribbon Feed Troubleshooting ......4-9 Print Troubleshooting ........

  • Page 45: Error Messages

    All manuals and user guides at all-guides.com 4.1 Error Messages When there is a problem with the printer, a buzzer sounds, and the error lamp on the control panel lights and an error message is displayed on the LCD screen. Error descriptions and corrective actions are shown below.
  • Page 46 All manuals and user guides at all-guides.com Description Indication Buzzer Paper out (paper position can't be detected) PaperErr Lights Sounds short 3 times Error contents and sensor information repeatedly displayed M command: Sets length for detection M CMND miss checking with system command M Maximum: Max.

  • Page 47: Error Indications And Corrective Actions

    All manuals and user guides at all-guides.com 4.1.2 Error indications and corrective actions Indication Description Corrective actions Battery Battery dead Automatically returned after displaying the error for a certain time. Change the lithium battery (CR2032). Note: Contact our service personnel to replace the battery.
  • Page 48 All manuals and user guides at all-guides.com Indication Description Corrective actions OverHeat Head overheat Wait until the head temperature goes down. Cooling When the temperature becomes low, the remaining printing resumes. Stop Stop key pressed Enters a pause after displaying the stop by the Stop key.
  • Page 49 All manuals and user guides at all-guides.com Indication Description Corrective actions RibonOut Ribbon end Check the contents and clear with the Stop key. Install the ribbon. Check that the ribbon winds fully. Correct the faulty setting of the print mode (direct-thermal or thermal-transfer).

  • Page 50: Power Troubleshooting

    All manuals and user guides at all-guides.com 4.2 Power Troubleshooting Problem Cause and remedy • Power cord is not → No power even Turn off the power switch and with power switch properly connected to the properly reconnect the power turned ON.

  • Page 51: Paper Feed Troubleshooting

    All manuals and user guides at all-guides.com 4.3 Paper Feed Troubleshooting Problem Cause and remedy • Wrong paper path. → Paper doesn't Use correct path. feed. • Mechanism head is open. → Close the mechanism head. • Paper end is not in →...

  • Page 52: Ribbon Feed Troubleshooting

    All manuals and user guides at all-guides.com 4.4 Ribbon Feed Troubleshooting Problem Cause and remedy • Print mode is set to → Ribbon doesn't Change to the thermal-transfer wind. direct-thermal printing. printing. • Wrong ribbon path. → Use correct path. •...

  • Page 53: Print Troubleshooting

    All manuals and user guides at all-guides.com 4.5 Print Troubleshooting Problem Cause and remedy • Power to the printer is off. → Printing doesn't Turn the power switch to ON. start. If power still doesn't turn on, follow steps in Section 4.2 Power Troubleshooting.

  • Page 54: Interface Troubleshooting

    All manuals and user guides at all-guides.com 4.6 Interface Troubleshooting Problem Cause and remedy Printer doesn't The following are the probable causes: print. • Interface cable is not → Print disordered. Check that the interface cable properly connected. is connected properly. Error message is •...
  • Page 55 All manuals and user guides at all-guides.com 4-12...

  • Page 56: Options

    All manuals and user guides at all-guides.com Chapter 5 Options Factory or reseller (dealer) options: Auto-Cutter Unit ..........5-2 Peeler Unit ............5-2 Adjustable Sensor (for CLP-6002 only) ....5-2 User options: PCMCIA Memory Card........5-3...

  • Page 57: Auto-Cutter Unit

    All manuals and user guides at all-guides.com 5.1 Auto-Cutter Unit The auto-cutter unit that has been installed on the printer will be available. See the operation manual of the auto-cutter for details. Specifications • Cutting method: Circular cutter • Max. thickness of cut paper: 0.01 in (0.254 mm) •...

  • Page 58: Pcmcia Memory Card

    All manuals and user guides at all-guides.com 5.4 PCMCIA Memory Card The PCMCIA memory card is used to: Store print format files. Data in the field register area can be stored and loaded. Store graphic data. For example, graphic data such as a corporate logo can be stored and recalled from the PCMCIA memory card and printed.
  • Page 59 All manuals and user guides at all-guides.com...

  • Page 60: Specifications

    All manuals and user guides at all-guides.com Chapter 6 Specifications Main Specifications ..........6-2 Interface.............. 6-6 6.2.1 System configuration ....... 6-6 6.2.2 Specification of interface......6-7 6.2.3 RS-232C loopback test......6-8 6.2.4 RS-232C protocol ........6-9 6.2.5 Interface pin assignment......6-11 Outline of Command System ......

  • Page 61: Main Specifications

    4.1 in (104 mm) • Max. paper width: 4.65 in (118 mm) • Max. print length: 32 in (812 mm) • 2−7 inches/second in one-inch units (for CLP-6001) Print speed • 2−6 inches/second in one-inch units (for CLP-6002) • Batch mode: Print mode Performs normal printing (single or multi sheets) •...
  • Page 62 All manuals and user guides at all-guides.com Item Description • Font No. 0−6 (fixed pitch, alphanumeric) Standard fonts • Font No. 7−8: OCR-A, OCR-B • Font No. 9: CG Triumvirate smooth font; 6 pt, 8 pt, 10 pt, 12 pt, 14 pt, 18 pt, 24 pt, 30 pt, 36 pt, and 48 pt Character set is in accordance with code page 850 •...
  • Page 63 All manuals and user guides at all-guides.com Item Description • RS-232C (standard) Communication interface • Centronics (standard) • LEDs: Indications, keys and Power and error switches • LCD: Displays printer status, error contents, mode switch contents, etc • Control panel keys: Pause, Feed and Stop •...
  • Page 64 All manuals and user guides at all-guides.com Item Description • Operating conditions: Environment Temperature: 5−35°C (41−95°F) Humidity: 30−80% (noncondensing) • Storage: Temperature: -20−60°C (-4−140°F) Humidity: 5−85% • Ventilation: Convective circulation. Air vent must be away from wall etc (to prevent fire) •...

  • Page 65: Interface

    All manuals and user guides at all-guides.com 6.2 Interface 6.2.1 System configuration The printer is connected to a computer and prints labels according to the command from the computer. Two methods of interface with a computer are as follows: (1) Serial interface: RS-232C (standard) Computer RS-232C interface...

  • Page 66: Specification Of Interface

    All manuals and user guides at all-guides.com 6.2.2 Specification of interface (1) Serial interface Method Asynchronous serial interface RS-232C Connector DSUB 25-pin Protocol control XON/XOFF and CTS/DTR Receive buffer 32K bytes Receiving data stops when the remaining buffer reaches 2K bytes and resumes when the remaining buffer reaches 4K bytes Baud rate 300, 600, 1200, 2400, 4800, 9600, 19200, 38400 bps...

  • Page 67: Rs-232C Loopback Test

    All manuals and user guides at all-guides.com 6.2.3 RS-232C loopback test After connector wiring as shown in the figure, the test mode is turned on. The printer will receive data that has been transmitted by printer itself and the test of receiving and transmitting data will be performed. RS-232C test Fig.

  • Page 68: Rs-232C Protocol

    All manuals and user guides at all-guides.com 6.2.4 RS-232C protocol X-ON/X-OFF system (see the figure) This is a control system in which the data transmission request signal (X-ON (11H) code) and the data transmission stop request signal (X-OFF (13H) code) are output. Requirements of output of X-ON code: •...
  • Page 69 All manuals and user guides at all-guides.com Ready/Busy system (see the figure) This is a control system in which the DTR signal is output at Ready (High)/Busy(Low) level. Requirements of DTR "High": • When the printer is "on line." • When the remaining buffer is less than 2K bytes.

  • Page 70: Interface Pin Assignment

    All manuals and user guides at all-guides.com 6.2.5 Interface pin assignment Serial and parallel interface pin assignment tables are shown below. Serial interface pin assignment table Pin No. Signal Input/Output Description − F.GND Frame ground Output RS-232C output data Input RS-232C input data −...
  • Page 71 All manuals and user guides at all-guides.com Parallel interface pin assignment table Pin No. Signal Input/Output Description STROBE Input Strobe signal for reading 8-bit data 2−9 DATA1-8 Input 8-bit parallel signal ACKNLG Output 8-bit data request signal BUSY Output Signal specifying printer busy PERROR Output Signal specifying paper absence...

  • Page 72: Outline Of Command System

    All manuals and user guides at all-guides.com 6.3 Outline of Command System For details about command system, see the Command Reference separately available. Commands for this printer consist of a string of ASCII code and end with "CR" (decimal: 13, hex: 0D). Generally, commands are classified into two types, system-level commands and label format commands.

  • Page 73: Example Of Connection To A Computer

    All manuals and user guides at all-guides.com 6.4 Example of Connection to a Computer When RS-232C is used: IBM PC compatible Communication control: XON/XOFF or CTS/DTR 6-14...

  • Page 74: Tear-Off Function

    All manuals and user guides at all-guides.com 6.5 Tear-Off Function The tear-off function eliminates the waste of labels when tearing manually. It allows the paper to automatically advance to the tear position after printing. When this function is turned on, the printer checks for print request for 0.5 second after printing and if no print request is made, the printer feeds paper to the manual tear position.

  • Page 75: Tear-Off When Feeding

    All manuals and user guides at all-guides.com • Paper is fed to the tear position Paper position sensor Tear-off will start if no data is sent Print head for 0.5 second after printing Platen Paper is fed to the position where Peeling (manual tearing) manual tearing is possible •...

  • Page 76: Tear-Off And Type Of Data

    All manuals and user guides at all-guides.com 6.5.4 Tear-off and type of data When the tear-off is valid, the printer monitors the print data for 0.5 second during or after printing. If print data is transm itted within 0.5 second during or after printing, the printer will start next printing without tear-off.

  • Page 77: When "Fnnn" Command Is Executed While Tear-Off Is Off

    All manuals and user guides at all-guides.com • Initialization parameter values Initialization values for print or tear position are described below by each operating mode. In Native ON Unit: mm (inch) Normal Minimum Auto-cutter Peeling Tear-off print value Print position ...

  • Page 78: Priority Order

    All manuals and user guides at all-guides.com 6.5.7 Priority order The following three functions (optional) cannot be performed simultaneously. If commands for those three functions are received simultaneously, they will be executed in the following order of priority: 1st: Auto-cutting 2nd: Peeling 3rd:...
  • Page 79 All manuals and user guides at all-guides.com 6-20...
  • Page 80 All manuals and user guides at all-guides.com Citizen America Corporation 831 S. Douglas Street, Suite 121 El Segundo, CA 90245 (310) 643-9825 U.S.A. Citizen Systems Europe Ltd. Mettinger Strasse 11 73728 Esslingen Germany 337 Bath Road, Slough Berkshire, SL1 5PR...

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