Troubleshooting; Basic Troubleshooting Steps - SAGEMCOM Fast 2864 User Manual

Model F@st™2864 Router User's Guide
Chapter 5 Chapter 5
Chapter 5 Chapter 5

Troubleshooting

Troubleshooting Troubleshooting Troubleshooting
Connection problems usually occur when the router's software configuration contains incomplete or
incorrect information. This troubleshooting section can help you identify and solve some of these issues.

Basic Troubleshooting Steps

Before contacting Technical Support, you should attempt to resolve the issue by following these steps:
1. Check the LEDs on the front and rear panel to diagnose the possible problem.
2. Check specific issues addressed in this chapter, and follow the instructions for resolving the problem.
3. Reboot the router by removing and then reinserting the power adapter into the electrical wall outlet.
Your previous settings will be retained.
4. Reset the router to factory settings only as a last resort. You will lose any settings you have
configured.
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Troubleshooting
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