SAGEMCOM Fast 2864 User Manual
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SAGEMCOM Fast 2864 User Manual

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Router
User's Guide
Model F@st™2864

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Summary of Contents for SAGEMCOM Fast 2864

  • Page 1 Router User’s Guide Model F@st™2864...
  • Page 2 This page was intentionally left Blank...

  • Page 3: Table Of Contents

    Contents INTRODUCTION ............................. 1 Features of the Sagemcom Router ....................1 Router Features.......................... 1 Security Features........................2 Remote Configuration & Management ..................2 Advanced Router Functions......................2 Minimum System Requirements ....................2 General Safety Guidelines......................3 PHYSICAL INSTALLATION........................4 Minimum System Requirements ....................4 Router Construction ........................

  • Page 4: Introduction

    Introduction Introduction Congratulations on the purchase of the Sagemcom Router. The Sagemcom Router (Router) is a powerful yet simple communication device for connecting your computer or local area network (LAN) to the Internet. This manual covers the Sagemcom model F@st™2864 Router.

  • Page 5: Security Features

    Standards based TR-069/TR-098 allow the F@st™2864 to be remotely managed by the ISP. • UPnP Support Universal Plug and Play (UPnP) allows automatic discovery and configuration of the Sagemcom Router. UPnP is supported by Windows XP and later operating systems.

  • Page 6: General Safety Guidelines

    Introduction General Safety Guidelines When using the Sagemcom Router, observe the following safety guidelines: • Never install telephone wiring during a storm. • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

  • Page 7: Physical Installation

    Installation Installation Installation This chapter covers the physical installation of the Sagemcom Router. Minimum System Requirements • DSL or FTTH service and an Internet access account from an Internet Service Provider (ISP). • Network cables for the device you intend to connect to the Router. Use standard CAT5E Ethernet cables with RJ45 connectors.
  • Page 8 Model F@st™2864 Router User’s Guide Physical Installation The figures below show the connectors and labeling on the rear, top and bottom of the F@st™2864. Rear Bottom USB 2...

  • Page 9: Leds / Push Buttons

    Model F@st™2864 Router User’s Guide Physical Installation LEDs / Push Buttons The figures below show the LEDs and push buttons from the side and front of the F@st™2864. Side Front The figure below defines the icons for the LEDs and push buttons on the F@st™2864. F@st™2864 –...

  • Page 10: Hardware Installation

    Model F@st™2864 Router User’s Guide Physical Installation Hardware Installation You may position the Sagemcom Router at any convenient location in your office or home. No special wiring or cooling requirements are needed; however, you shall comply with the safety guidelines specified in the General Safety Guidelines section.

  • Page 11: Installing Line Filters

    Model F@st™2864 Router User’s Guide Physical Installation Installing Line Filters Because DSL shares your telephone line, you may need to separate the two signals so they do not interfere with each other. A line filter (may be included with some models) prevents DSL traffic from disrupting the voice signal on the telephone line, and vice versa.

  • Page 12: Connecting Cables

    The Router provides multiple LAN Ethernet ports to connect to your computer(s). Follow the step-by-step instructions below for installation. Ethernet Installation To connect the Sagemcom Router via the Ethernet interface, your computer must have an Ethernet adapter (also called a network interface card, or “NIC”) installed.

  • Page 13: Sagemcom Router Setup

    • The Sagemcom Router is installed correctly and powered on. • The network settings on each computer are correctly configured. From this point on, you will perform all configuration of the Sagemcom Router from your computer using the Web browser-based setup program.

  • Page 14: Connecting To The Router

    Router Setup Connecting to the Router The Sagemcom Router contains an HTTP server that allows you to connect to the Router and configure it from your Web browser (e.g., Microsoft Internet Explorer or Mozilla Firefox). To establish a connection from your computer to the Router: 1.

  • Page 15: Configuring Pppoe Connection

    Model F@st™2864 Router User’s Guide Router Setup Configuring PPPoE Connection Before accessing the internet, you must configure PPPoE (Point-to-Point over Ethernet) with the credentials supplied by your ISP using the “Internet” window shown below. After entering your User ID and Password, click “Save” to store your PPPoE credentials in the router.

  • Page 16: Changing The User Name And Password

    Model F@st™2864 Router User’s Guide Router Setup Changing the User Name and Password For security purposes, your ISP recommends changing the default password. To change the User ID and Password from “admin” and “admin” use the “Change Password” page. You will need to enter the current Password before entering the new Password two times.

  • Page 17: Configuring Your Wireless Settings

    Model F@st™2864 Router User’s Guide Router Setup Configuring your Wireless Settings To set up your wireless parameters use the “Wireless” page. By factory default the parameters for the “Primary Wireless Settings” are preconfigured. The user can modify the primary SSID settings and/or set up the Guest SSID settings with this page.

  • Page 18: Monitoring Router Health

    Model F@st™2864 Router User’s Guide Monitoring Router Health 4 4 4 4 Chapter Chapter 4 4 4 4 Chapter Chapter Monitoring Monitoring Monitoring Monitoring Router Router Router Health Router Health Health Health This chapter describes how to monitor the health of the Router. The Router health options listed below are used to gauge the Router’s health.

  • Page 19: Statistics

    Model F@st™2864 Router User’s Guide Monitoring Router Health Statistics As shown below, the F@st™2864 GUI supports Ethernet and Wireless statistics.

  • Page 20: System Logs

    Model F@st™2864 Router User’s Guide Monitoring Router Health System Logs The “System Logs” window displays a record of the F@st™2864 system activity.

  • Page 21: Troubleshooting

    Model F@st™2864 Router User’s Guide Troubleshooting 5 5 5 5 Chapter 5 Chapter 5 Chapter 5 Chapter 5 Troubleshooting Troubleshooting Troubleshooting Troubleshooting Connection problems usually occur when the router’s software configuration contains incomplete or incorrect information. This troubleshooting section can help you identify and solve some of these issues. Basic Troubleshooting Steps Before contacting Technical Support, you should attempt to resolve the issue by following these steps: 1.

  • Page 22: Interpreting The Led Display

    Model F@st™2864 Router User’s Guide Troubleshooting Interpreting the LED Display The LED indicators on the front and rear of the router give you a visual clue to the router’s activity. When the router is configured and working correctly and its power is cycled, the seven front panel LEDs each briefly turn on/off in a “walking”...

  • Page 23: Resolving Specific Issues

    • If POST passes, the router continues through the rest of its initialization and the Power LED changes to solid green. Contacting Technical Support If you still cannot resolve the issue after following the recommended troubleshooting procedures, first contact your ISP. If the problem persists, contact Sagemcom Technical Support at the following number. Telephone: (972) 674-4100 Fax:...

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