Audio
No sound can be heard from the connected external speakers.
• Remove your headphone (if the headphone is connected to the monitor).
• Check whether the headphone jack is properly connected.
• If the external speakers are USB-powered, check whether the USB connection is OK.
• Increase the volume (volume may be muted or too low) on the external speakers.
• (XL2735 only) Check if the video signal is at 2560 x 1440 @ 144Hz. If yes, you need to
output audio from the computer's speakers or headphone. This is a graphic limitation on
some of the graphic cards.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
visit the local website from
www.BenQ.com
for more support and local customer service.
Troubleshooting
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