BenQ XL2731 User Manual
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BenQ XL2731 User Manual

Monitor for e-sports
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Summary of Contents for BenQ XL2731

  • Page 1 XL Series User Manual...

  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.

  • Page 3: Power Safety

    Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.
  • Page 4 If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution •...

  • Page 5: Table Of Contents

    Rotating the monitor ..........................20 Using the monitor wall mounting kit ....................22 Getting the most from your BenQ monitor ..............23 How to install the monitor on a new computer ................24 How to upgrade the monitor on an existing computer ..............25 How to install on Windows 10 system ....................

  • Page 6: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.)
  • Page 7 Video Cable: HDMI (Optional accessory) Video Cable: DP Headphone hook • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.

  • Page 8: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Control buttons 2. Power button Back view 3. Handle 4. Headphone hook 5. Input and output ports (vary by model, see Input and output ports on page 6. Kensington lock slot 7. Cable management hole •...

  • Page 9: Input And Output Ports

    Input and output ports Available input and output ports may vary depending on your purchased model. Check the Specification document on the provided CD for details. 1. AC Power Input jack 2. Headphone jack 3. DVI-D socket 4. HDMI-2 socket 5.

  • Page 10: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 14. Getting to know your monitor...

  • Page 11: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
  • Page 12 Raise the thumbscrew lid ( ) and tighten the thumbscrew as illustrated ( ). Then push the lid back. Orient and align the stand arm with the monitor ), push them together until they click and lock into place ( Carefully put down the stand and the base.
  • Page 13 You might want to adjust the monitor stand height. Adjusting the monitor height on page 19 more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. How to assemble your monitor hardware...
  • Page 14 2. Connect the PC video cable. The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region. 1. Establish a video cable connection. • Connect the plug of the DVI-D Dual Link cable to the monitor video socket. •...
  • Page 15 4. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 5. Organize the cables. 6.
  • Page 16 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 23 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 17: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 18 Turn the base clockwise until you cannot go further. And then detach the base from the stand. You can remove the headphone hook as illustrated. Keep the headphone hook somewhere safe for future use. How to assemble your monitor hardware...

  • Page 19: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 20: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select from the popup menu. Select Screen resolution Portrait , and apply the setting. Orientation Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.
  • Page 21 4. Adjust the monitor to the desired viewing angle. See Viewing angle adjustment on page 19 for more information. How to assemble your monitor hardware...

  • Page 22: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.

  • Page 23: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.

  • Page 24: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 25: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 26: How To Install On Windows 10 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 27: How To Install On Windows 8 (8.1) System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 28: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 29: How To Adjust Your Monitor

    How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off.

  • Page 30: Basic Menu Operation

    Basic menu operation You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.
  • Page 31 OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for Custom Key 2 Color Vibrance To change the default settings, see Customizing the hot keys on page • For Down/Decrease adjustment. •...

  • Page 32: Initial Setup For Playing Games At 144 Hz / 240 Hz

    Initial setup for playing games at 144 Hz / 240 Hz You can optimize the monitor to enhance your gaming experience. You might want to start with the following settings. Available timings vary by model and input source. Please read the “ ”...

  • Page 33: Customizing The Hot Keys

    Depending on the operating system on your PC, different procedures should be followed to adjust the screen refresh rate. Refer to the Help document of your operating system for details. b. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 144 Hz / 240 Hz.

  • Page 34: Setting Up Your Own Game Mode

    4. Select the custom key you want to change. 5. In the sub menu, select a function that can be accessed by this key. A pop-up message will appear, showing that the setup is complete. Setting up your own game mode There are several preset picture modes on your monitor that are suitable for games.

  • Page 35: Activating Vesa Standard Displayport Adaptive-Sync

    Activating VESA standard DisplayPort Adaptive-Sync Monitors featuring with the VESA standard Adaptive-Sync will eliminate screen tearing, stuttering, and juddering during gaming. 1. Use a compatible graphics processing units (GPU) with the forthcoming driver. Confirm supported technologies please visit www.AMD.com. 2. Ensure to connect with DisplayPort or HDMI socket(*). See Connect the PC video cable.

  • Page 36: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu. Select to enter the (Menu) main menu. See Basic menu operation on page 30 for details.

  • Page 37: Game Settings Menu

    Game Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 38 Item Function Range Decreases the blue light emitted from the display to 0 ~ 10 Low Blue reduce the risk of blue light exposure to your eyes. Light The higher the value is, the more blue light has been decreased. Adjusts the image processing to diminish input lag.

  • Page 39: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 40 Item Function Range Applies customized display settings. Gamer1 Gamer2 For details on setting up a game mode, see Gamer3 Setting up your own game mode on page For viewing videos. Movie For basic PC application. Standard Adjusts the balance between light and dark shades. 0 to 100 Brightness Adjusts the degree of difference between darkness and...
  • Page 41 Item Function Range Adjusts color matching representation for people with Color color vision deficiency to distinguish colors easily. Weakness Decides the effect produced by the red filter. 0 ~ 20 Red Filter A stronger effect is produced as the value increases.

  • Page 42: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 43 Item Function Range This feature is provided to allow aspect ratios other than Display 16:9 to be displayed without geometric distortion. Mode The options under will be different depending on Display Mode the input signal sources. Depending on your selection of , different Picture Mode Display...
  • Page 44 Item Function Range Determines the range of color scales. Select an option that • RGB Range Auto Detect matches the RGB range setting on the connected device. • (0 ~ 255) • (16 ~ 235) Slightly enlarges the input image. Use this feature to hide •...

  • Page 45: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 46 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 47 Item Function Range Sets the function to be accessed by custom • Custom Key Custom Black key 1. Key 1 eQualizer • Color Vibrance Sets the function to be accessed by custom Custom Key 2 key 2. • Low Blue Light Sets the function to be accessed by custom Custom...
  • Page 48 Item Function Range Allows the monitor settings to be set through DDC/CI • ON the software on the PC. • OFF DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.

  • Page 49: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image has a faulty coloration. • The default , which is designed for FPS games. If you prefer other Picture Mode FPS1 picture modes, go to and change setting in Picture Picture Mode •...
  • Page 50 The image is displaced in one direction. Read the instructions on the link on the CD, and then "Adjusting the Screen Resolution" select the correct resolution, refresh rate and make adjustments based on these instructions. Faint shadow from the static image displayed is visible on the screen. •...

  • Page 51: Need More Help

    • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...

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