BenQ XL Series User Manual
  1. Manuals
  2. Brands
  3. BenQ Manuals
  4. Monitor
  5. XL Series
  6. User manual

BenQ XL Series User Manual

Hide thumbs Also See for XL Series:
Table of Contents

Advertisement

Quick Links

XL Series

User Manual

Downloaded from ManualMonitor.com Manuals

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the XL Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for BenQ XL Series

Summary of Contents for BenQ XL Series

  • Page 1: User Manual

    XL Series User Manual Downloaded from ManualMonitor.com Manuals...

  • Page 2: Copyright

    Copyright Copyright © 2014 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

  • Page 3: Benq Ecofacts

    BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...

  • Page 4: Table Of Contents

    Viewing angle adjustment ........................23 Using the monitor wall mounting kit ....................24 Getting the most from your BenQ monitor ..............25 How to install the monitor on a new computer ................26 How to upgrade the monitor on an existing computer ..............27 How to install on Windows 8 (8.1) system (selected models only) ..........
  • Page 5 G-SYNC mode: Picture menu ....................... 60 G-SYNC mode: Picture Advanced menu ................... 62 G-SYNC mode: System menu ....................... 64 Troubleshooting ........................67 Frequently asked questions (FAQ)....................... 67 Need more help? ............................69 Downloaded from ManualMonitor.com Manuals...

  • Page 6: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base S Switch (Swift Switch) Quick Start Guide...
  • Page 7 USB Cable Video Cable: D-Sub (Optional accessory for models with D-Sub inputs, sold separately) Video Cable: DVI-D Dual Link Video Cable: HDMI (Optional accessory, sold separately) Video Cable: DP (XL2420G / XL2420GE only) NVIDIA 3D Vision Kit (XL2420TX only) Protective cover Headphone hook (Pre-installed, can be removed) •...

  • Page 8: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Infrared (IR) sensor (XL2420TX only) 2. Control buttons 3. Power button 4. Infrared (IR) emitter indicator Back view 1. AC Power Input jack 2. Cable management hole 3. Kensington lock slot 4. Headphone hook 5.
  • Page 9 6. S Switch socket 7. DisplayPort socket 8. D-Sub socket 9. DVI-D socket 10. HDMI socket x 2 11. USB port (upstream; connecting to the PC) 12. USB port (downstream; connecting to USB devices) 13. Headphone jack 14. USB port x 2 (downstream; connecting to USB devices) 15.
  • Page 10 7. S Switch socket 8. DVI-D socket 9. HDMI socket x 2 10. DisplayPort socket 11. USB port (upstream; connecting to the PC) 12. Headphone jack 13. USB port x 2 (downstream; connecting to USB devices) 14. VESA mount release button Getting to know your monitor Downloaded from ManualMonitor.com Manuals...

  • Page 11: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
  • Page 12 (For XL2420) XL2420 Turn the stand counterclockwise to align the arrow at the end of the stand with the one on the monitor base ( ). Raise the thumbscrew lid ( and tighten the thumbscrew as illustrated ( Then push the lid back. Gently attempt to pull them back apart to check that they have properly engaged.
  • Page 13 XL2720 Raise the thumbscrew lid ( ) and tighten the thumbscrew as illustrated ( ). Then push the lid back. Orient and align the stand arm with the monitor ), push them together until they click and lock into place ( Gently attempt to pull them back apart to check that they have properly engaged.
  • Page 14 You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. 2. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet.
  • Page 15 To Connect the DVI-D Dual Link Cable Connect the plug of the DVI-D Dual Link cable to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket. Tighten all finger screws to prevent the plugs from accidently falling out during use.
  • Page 16 6. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor. Connect USB devices via other USB ports (downstream) on the monitor.
  • Page 17 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 25 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 18: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 19 Turn the stand clockwise so that the arrow on the bottom of the stand points to RISER UNLOCK ). And then detach the base from the stand (For XL2720) XL2720 Raise the thumbscrew lid ( ) and release the thumbscrew as illustrated ( Turn the stand counterclockwise until you cannot XL2720 go further.
  • Page 20 And then detach the base from the stand. XL2720 You can remove the headphone hook as illustrated. Keep the headphone hook somewhere safe. How to assemble your monitor hardware Downloaded from ManualMonitor.com Manuals...

  • Page 21: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 22: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select from the popup menu. Select Screen resolution Portrait , and apply the setting. Orientation Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.

  • Page 23: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with -5° to + 20° monitor tilt, 70° (left and right total) monitor swivel, and 130 mm monitor height. 130 mm (For XL2720) You may position the screen to the desired angle with -5°...

  • Page 24: Using The Monitor Wall Mounting Kit

    Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. The maximum dimensions of the VESA mounting bracket compatible with your monitor are 125mm x 125mm.

  • Page 25: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.

  • Page 26: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 27: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 28: How To Install On Windows 8 (8.1) System (Selected Models Only)

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 29: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 30: How To Watch 3D Content On Your Monitor

    If you want to adjust the brightness when watching 3D content, go to Picture NVIDIA® 3D ™. See Brightness (during 2D playback) / NVIDIA® 3D LightBoost™ (during 3D LightBoost playback) on page 46 for more information. Getting the most from your BenQ monitor Downloaded from ManualMonitor.com Manuals...
  • Page 31 • Watching 3D content for a long period of time may increase health risks. For small children, the elderly, the pregnant women or people who have high blood pressure or other health concerns, consult a doctor before watching 3D content. Getting the most from your BenQ monitor Downloaded from ManualMonitor.com Manuals...

  • Page 32: How To Adjust Your Monitor

    How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off.

  • Page 33: The S Switch

    • Press and hold for 5 seconds to save the customized display settings Gamer 3 S Switch is designed for BenQ LCD Monitor XL20 series exclusively. Do not connect it to other devices with USB ports. How to adjust your monitor...

  • Page 34: Basic Menu Operation

    Basic menu operation You can use the OSD menu to adjust all the settings on your monitor. Blur Reduction Picture Mode Display Mode Menu Exit Blur Reduction Picture Mode Display Mode Menu Exit 1. Press any of the control keys. Alternatively, press the wheel or the return button on the S Switch.

  • Page 35: System Options

    OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for Custom Key 2 Picture Mode To change the default settings, see Customizing the hot keys on page • (When in mode) By default, the key is the G-SYNC hot key for...

  • Page 36: Initial Setup For Playing Games

    Initial setup for playing games You can optimize the monitor to enhance your gaming experience. You might want to start with the following settings. The highest refresh rate supported by XL2420TX/XL2720T is 120 Hz. 1. Set the screen refresh rate to (144 Hz).
  • Page 37 Depending on the operating system on your PC, different procedures should be followed to adjust the screen refresh rate. Refer to the Help document of your operating system for details. b. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 144 Hz.

  • Page 38: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.

  • Page 39: Downloading More Game Modes Using Game Mode Loader

    Alternatively, press one of the game mode buttons (depending on your settings in Step 2) on S Switch to switch to the desired game mode quickly. BenQ offers more optimized game modes on the website. If you prefer to use these settings, refer to Downloading more game modes using Game Mode Loader on page...

  • Page 40: Using Smart Scaling

    Using Smart Scaling You can resize your display by Smart Scaling 1. Go to Picture Advanced Smart Scaling 2. Adjust the value. • If one of the custom keys is preset for , you can press the custom key and adjust the value Smart Scaling directly.
  • Page 41 4. If your are desired to switch to another mode, start with Step 2 again. If you are prompted with the message , check the following: No Cable Connected No Signal Detected - if the cable connection required for the selected mode has been established properly. - if the video source is available to your monitor.

  • Page 42: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys, or the wheel, or the return button on the S Switch to bring up the hot key menu.

  • Page 43: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 44 Item Function Range Adjusts the pixel clock phase timing to synchronize 0 to 63 Phase with the analog input video signal. See also: Picture optimization on page Not applicable to a digital input signal. Navigating the main menu Downloaded from ManualMonitor.com Manuals...

  • Page 45: Engine Switch Menu

    Engine Switch menu (for models with G-SYNC module only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.

  • Page 46: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 47 Item Function Range Brings out the dark shades by increasing the brightness 0 ~ 20 Black eQualizer without changing those of the light shades. If the image is too bright or barely contains any dark shades, adjusting the value of may not show much Black eQualizer change to the image.
  • Page 48 Item Function Range Adjusts the image processing to diminish input lag. You can • Instant Mode have a real-time experience while playing games. • To optimize the picture quality, disable if the Instant Mode source is interlaced video. To check the resolution of the video source, go to on the monitor.

  • Page 49: Picture Advanced Menu

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 50 Item Function Range For playing FPS (First Person Shooting) FPS1 games. FPS2 For playing RTS (Real-time strategy) games. Applies customized display settings. Gamer1 Gamer2 For details on setting up a game mode, see Gamer3 Setting up your own game mode on page Displays the preview of screen images under the selected •...
  • Page 51 Item Function Range Displays the input image as if on a 19" 19" (5:4) (XL2720 monitor of 5:4 aspect ratio. only) Displays the input image as if on a 19"W 19"W (16:10) monitor of 16:10 aspect ratio. Displays the input image as if on a 21.5" 21.5"...
  • Page 52 Item Function Range Selects an appropriate format to play 3D content. • HDMI 3D Format • FramePacked (XL2420TX Contact your 3D content provider for the correct playback • Side-by-Side only) format. • Top Bottom Determines the range of color scales. Select an option that •...

  • Page 53: Save Settings Menu

    Save Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 54: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 55: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 56 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 57 Item Function Range Sets the function to be accessed by custom key 1. • Custom Key Engine Switch (for models with G-SYNC Sets the function to be accessed by custom key 2. Custom Key module) • Picture mode Sets the function to be accessed by custom key 3. Custom Key •...
  • Page 58 Item Function Range When this function is activated, HDMI port will be in the • HDMI Auto Switch input auto select loop. Otherwise, HDMI can only be • selected by input select or by hot key. Sets whether to display the resolution notice of the •...

  • Page 59: G-Sync Mode: Engine Switch Menu

    G-SYNC mode: Engine Switch menu (for models with G-SYNC module only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.

  • Page 60: G-Sync Mode: Picture Menu

    G-SYNC mode: Picture menu (for models with G-SYNC module only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
  • Page 61 Item Function Range Decreases the blue light emitted from the display to 0 ~ 10 Low Blue Light reduce the risk of blue light exposure to your eyes. (selected models only) The higher the value is, the more blue light has been decreased. Brings out the dark shades by increasing the brightness 0 ~ 20 Black...

  • Page 62: G-Sync Mode: Picture Advanced Menu

    G-SYNC mode: Picture Advanced menu (For models with G-SYNC module only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
  • Page 63 Item Function Range For playing fast-paced games. Fast Gaming (Ultra Reduces motion blur in games or during video playback. ULMB Low Motion Blur) Not applicable for 3D playback. Available when refresh rate is 85 Hz, 100 Hz, or 120 Hz. Note the impacts of the function once activated.

  • Page 64: G-Sync Mode: System Menu

    G-SYNC mode: System menu (For models with G-SYNC module only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
  • Page 65 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 66 Item Function Range Displays the current monitor property settings. • Information Input • Current Resolution • Optimum Resolution (best with the monitor) • Mode Reset All Resets all mode, color and geometry settings to the factory • default values. • Navigating the main menu Downloaded from ManualMonitor.com Manuals...

  • Page 67: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) The image has a faulty coloration. • The default might be set for a specific type of game. If you prefer other picture Picture Mode modes, go to and change setting in Picture Advanced Picture Mode •...
  • Page 68 No image can be seen. Is the prompt on the display illuminated in green? If the LED is illuminated in green and there is a message on the screen, this Out of Range means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode.

  • Page 69: Need More Help

    • Unplug and plug back the power cord of the monitor. • Switch between modes again. Classic G-SYNC Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com. Troubleshooting Downloaded from ManualMonitor.com Manuals...

Table of Contents