Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.
If you wish to repair an out-of-warranty product, you are recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.
Enabling color vision accessibility (Color Weakness) (selected models only)..........38 Adjusting Dynamic Accuracy (selected models only).................... 38 Activating VESA standard DisplayPort Adaptive-Sync (XL2540K / XL2546K / XL2566K) ......39 Using Scaling ................................. 39 Initial setup for playing games at 144 / 240 / 360 Hz..................... 39...
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Mode menu ..................................42 Color menu ..................................44 Picture menu .................................46 Save menu ..................................48 Display menu .................................49 Custom menu ................................51 System menu ................................54 Troubleshooting ............................57 Frequently asked questions (FAQ)..........................57 7/1/22 Z-XL40K-EM-V5...
• Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed. • To avoid possible damage to the monitor, do not use it in a region where power supply is unstable.
• This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor.
• Do not drop the remote control. • Do not expose the remote control to water or moisture. Failure to do so could result in malfunction. • Confirm there is no object between the remote control and the remote sensor of the product.
If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from ZOWIE.BenQ.com for more support. Official Website...
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• Damage caused by improper storage of the monitor (including but not limited to force majeure, direct exposure to sunlight, water, or fire). • Reception problems occurred due to external signals (such as antenna, Cable TV) outside the monitor. • Defects caused by abuse or misuse of the monitor. •...
When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. LCD Monitor Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements S Switch (Optional accessory for XL2411K / XL2540K) To find the compatible models, visit ZOWIE.BenQ.com for information on XS250.
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(Optional accessory) Dust cover (XL2540K / XL2546K / XL2566K only) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 18. XL2411K/XL2540K/XL2546K HDMI 1.4 (XL2411K) HDMI 2.0 (XL2540K / XL2546K) Headphone PC / Notebook...
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
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Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. To move the monitor, you must hold the handle and the bottom of the stand base at the same time as illustrated.
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The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region. XL2411K/XL2540K/XL2546K XL2566K • Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.
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5. Using the headphone hook. (XL2540K / XL2546K / XL2566K only) Pull out the headphone hook found on the back of the monitor. Leave your headset on the headphone hook if needed. Excessive force on the hook is prohibited. The maximum load capacity of the headphone hook is 400g.
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Turn on the computer too. If you have multiple video sources, press the Rotation key 2 and the 5-way controller to select an input source. Follow the instructions in Upgrading the monitor driver on page 29 to install the monitor driver. If you are prompted by any OSD (On Screen Display) message, follow the on-screen instructions to proceed.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
Adjusting the monitor height 1. To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. 2. On the monitor stand is an adjustment scale that helps keep track of your preferred monitor height.
Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details. Tilting the monitor Tilt the monitor gently. The scale on top of the column helps keep track of your preferred tilt angle.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.
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4. Adjust the monitor to the desired viewing angle. See Viewing angle adjustment on page 23 for more information. If the monitor has been rotated to portrait mode and height adjustment is desired, you should be noted that the wide screen will keep the monitor from being lowered to its minimum height.
Do not use excessive force when installing Shield to avoid possible damage. For models that did not come with shading hoods, you can purchase them separately. Visit ZOWIE.BenQ.com for the availability of XH250. How to install Shields...
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4. Adjust the hoods to the desired angle. Uninstalling the Shield Please remove the hoods before moving the monitor to different places. 1. Detach the Shield. Hold the top of the monitor as illustrated to keep it stable. Lift the hoods upward and detach them carefully.
Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and...
The LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
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Advanced display. Check your monitor under Display information. Click Display adapter properties, and then click the Monitor tab and the Properties button to check whether the Driver Provider has been updated to BenQ. How to install on Windows 10 system 1.
How to adjust your monitor The control panel Name Description Power key Turns the power on or off. 5-way controller Accesses the functions or menu items as instructed by the on-screen icons. See 5-way controller and basic menu operations on page 33 more information.
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Custom > S Switch Key. See S Switch Key on page 53 for more information. S Switch is designed for specific models exclusively. Do not connect it to other devices with USB ports. To find the compatible models, visit ZOWIE.BenQ.com for information on XS250.
5-way controller and basic menu operations The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Left Right Down...
All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings. Mode: FPS1 240Hz Menu...
2. Press the same key repeatedly to cycle through available options on the list. Mode Input FPS1 DisplayPort FPS2 HDMI1 Standard HDMI2 Item Description Rotation Key 1 Switches to a list of Mode options by default. To change the default settings, see Customizing the Rotation Keys on page Rotation Key 2 Switches to a list of Input options by default.
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• Go to Menu and press to access the main menu. Mode: FPS1 240Hz Menu Mode DyAc Black eQualizer Color Vibrance Close Item Description System information Displays current system information, including resolution (selected models only), refresh rate, and picture mode. Main menu Accesses the main menu.
5. After the setting is done, press to return to Quick Menu to save properly. Mode: FPS1 240Hz Mode Quick Menu 1 Menu None Rotation Key 1 Color 2 Mode Mode Picture Rotation Key 2 3 Black eQualizer DyAc S Switch Key Save 4 None Black eQualizer...
S Switch to your monitor after pressing a game mode button, go to Menu > Save > Save Settings. Select YES to save the settings manually. Alternatively, download Setting to Share from ZOWIE.BenQ.com to share game mode settings with compatible monitors easily. See Product support on page 3 for the access to the software and its user guide.
Below is a list of maximum refresh rate and its supported models. • 144 Hz: XL2411K • 240 Hz: XL2540K / XL2546K • 360 Hz: XL2566K Available timings vary by model and input source. Download Resolution file from the website (see Product support on page 3).
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2. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 144 Hz / 240 Hz / 360 Hz. Refer to the Help document that came with your game for details. 3. To check if the screen refresh rate has been changed, go to the Quick Menu on your monitor and check the system information.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the 5-way controller to bring up the Quick Menu and select Menu to access the main menu. See 5-way controller and basic menu operations on page 33 for details.
Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range For saving electricity with low power consumption by (selected providing minimum brightness for all running models programs. only)
Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Gamma Adjusts the tone luminance. • 1 • 2 • 3 • 4 • 5 Color Normal Allows video and still photographs to be viewed Temperature with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Improves the gray level response time of the LCD panel. • Premium • High Once changed and saved, the setting takes effect immediately and applies • Customize to all modes. (XL2566K only) • OFF...
Save menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Aspect The input image is displayed without geometric distortion filling as much of the display as possible. Displays the input image in its native resolution without scaling. 17" (4:3) Displays the input image as if on a 17" monitor of 4:3 aspect ratio.
Custom menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Quick Sets 2 to 4 settings that could be frequently adjusted from the • None Menu Quick Menu. Do not choose the same item for 2 settings or • Mode (see page choose None for more than 2 settings. See Customizing the Quick Menu on page 36 for more information.
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Item Function Range S Switch Sets the function to be accessed by the S Switch Key on S Switch. • Mode (see page The S Switch on page 31 for the location of the key. Select a category first, and choose up to 3 options to be accessed by this key. •...
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Headphone Volume Adjusts the audio volume. 0 ~ 100 Due to graphic limitation on some of the graphic cards, the headphone jack on the monitor may not output audio signal. To output audio signal in this case, please use the headphone jack on the PC.
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Item Function Range Other Resolution Sets whether to display the resolution notice of the • ON Setting Notice recommended resolution when a new input source • OFF (selected is detected by the monitor models only) Buzzer Turns the tone of control keys on or off. •...
Troubleshooting Frequently asked questions (FAQ) If your problems remain after checking this manual, please contact your place of purchase or visit the local website from ZOWIE.BenQ.com for more support and local customer service. Official Website ZOWIE.BenQ.com > Support > FAQs or Download & FAQ > model name Imaging The image has a faulty coloration.
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The image is displaced in one direction. Download file from the website (see Product support on page 3). Refer to Resolution "Adjusting . And then select the correct resolution, refresh rate and make the Screen Resolution" adjustments based on these instructions. Faint shadow from the static image displayed is visible on the screen.
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