Service And Maintenance - Mr. Coffee BVMC-CG12CUP 114202 User Manual

PRObLEM POSSIbLE CAUSE
THE COFFEE IS Auto SHUT-
NOT HOT OFF has been
activated.
(Programmable
models only)
THE COFFEE Coffee grounds
TASTES BAD other than for an
automatic drip
coffeemaker were
used.
The ground
coffee-to-
water ratio was
unbalanced.
The coffeemaker
needs cleaning.
THE GROUNDS The filter is not
ARE IN THE properly seated in
COFFEE the basket.
The filter
collapsed.
Do you still have questions? You can call us toll-free at the Consumer
Service Department, 1-800-MR COFFEE (1-800-672-6333)
or you can visit us at www.mrcoffee.com.
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BVMC-CG12CUP_12ESM1.indd 21-22
SOLUTION
FOR BEST RESULTS,
BREW A FRESH POT OF
COFFEE.
USE COFFEE GRIND
RECOMMENDED FOR
AUTOMATIC DRIP
COFFEEMAKERS.
USE CORRECT GROUND
COFFEE-TO-WATER
RATIO.
CLEAN COFFEEMAKER
AS DESCRIBED IN
"CLEANING AND
MAINTAINING YOUR
COFFEEMAKER"
SECTION.
SEAT FILTER PROPERLY
WITHIN THE FILTER
BASKET.
REMOVE FILTER AND
REPLACE.

SERvICE AND MAINTENANCE

Replacement Parts:
Replacement parts can be purchased through your local retailer,
online at www.mrcoffee.com, or by calling our service centers
for information on where you can find a store that carries
replacement parts. For better tasting coffee, we recommend
that you use a MR. COFFEE
®
• Coffee Filters –This coffeemaker uses MR. COFFEE
10-12 cup basket-style paper filter or a MR. COFFEE
brand permanent filter.
• Water Filtration – Use MR. COFFEE
replacement disks for best results.
• Decanters - This coffeemaker uses the MR. COFFEE
brand 12-Cup, Black, Replacement Decanter - PLD12 or
MR. COFFEE brand 12-Cup, White, Replacement
®
Decanter - PLD13, depending on the model and color.
(Coffemakers extras such as water filtration and permanent
filters may not be included in all models)
Repairs:
If your coffeemaker requires service, do not return it to the
store where you purchased it. All repairs and replacements
must be made by Sunbeam or by an authorized MR. COFFEE
Service Center. If you live in the U.S. or Canada, please call
us at the following toll-free telephone numbers to find the
location of the nearest authorized service center:
U.S. 1-800-MR COFFEE (1-800-672-6333)
Canada 1-800-667-8623
You may also visit our website at
www.mrcoffee.com
To assist us in serving you, please have the coffeemaker
model number and date of purchase available when you call.
The model number is on the bottom of the coffeemaker.
We welcome your questions, comments or suggestions. In all
your communications, please include your complete name,
address and telephone number and a description of the problem.
brand replacement parts.
® brand
®
water filtration
®
®
10/18/12 2:13 PM
TM
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