Mr. Coffee BVMC-CG12CUP 114202 User Manual page 10

NOTE: Do not place thermal carafe in the dishwasher.
TROUBLESHOOTING YOUR COFFEEMAKER.
Your MR. COFFEE Coffeemaker has been carefully designed
®
to give you many years of trouble-free service. In the
unlikely event that your new coffeemaker does not operate
satisfactorily, please review the following potential problems
and try the steps recommended BEFORE you call an
Authorized Sunbeam Service Center.
PRObLEM POSSIbLE CAUSE
THE ON LIGHT The appliance is
DOES NOT unplugged.
LIGHT UP
There's a power
outage.
THE COFFEE IS The appliance is
NOT BREWING unplugged.
There's a power
outage.
The water reservoir
is empty.
The filter basket
is not properly
inserted.
The decanter is not
placed all the way
in on the warming
plate.
THE There are no coffee
COFFEEMAKER grounds in the filter
ONLY BREWS basket.
WATER
18
BVMC-CG12CUP_12ESM1.indd 19-20
SOLUTION
PLUG UNIT IN.
WAIT FOR POWER TO
BE RESTORED.
PLUG UNIT IN.
WAIT FOR POWER TO
BE RESTORED.
CHECK THE WATER
WINDOWS.
INSERT FILTER BASKET
CORRECTLY.
PLACE DECANTER
CORRECTLY ON
WARMER PLATE.
ADD THE DESIRED
AMOUNT OF COFFEE.
PRObLEM POSSIbLE CAUSE SOLUTION
THE The coffeemaker
COFFEEMAKER needs cleaning.
BREWS
SLOWLY
THE FILTER The filter basket
BASKET is not properly
OVERFLOWS inserted.
The decanter is
not placed all
the way in on
the warming
plate.
The decanter
lid is not on
decanter.
Too many coffee
grounds were
placed in the
filter.
The decanter
was removed
from the
warming plate
for more than 30
seconds.
THE COFFEE IS There's a power
NOT HOT outage.
CLEAN COFFEEMAKER AS
DESCRIBED IN "CLEANING
AND MAINTAINING"
SECTION.
INSERT FILTER BASKET
CORRECTLY.
PLACE DECANTER
CORRECTLY ON
WARMING PLATE.
PLACE LID ON THE
DECANTER.
REMOVE FILTER, DISCARD
GROUNDS. IF PAPER
FILTER, REPLACE. IF
PERMANENT FILTER,
RINSE. BEGIN BREWING
PROCESS AGAIN.
TURN OFF AND UNPLUG
THE UNIT. ALLOW TO
COOL. WIPE UP THE
SPILL. DO NOT SET HOT
DECANTER BACK ON THE
WET WARMING PLATE OR
IT MIGHT CRACK.
WAIT FOR POWER TO BE
RESTORED.
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10/18/12 2:13 PM