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Troubleshooting
WARNING
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
Problem
Possible causes
Battery isn't fully charged
Vacuum
Wrong charger being used
won't turn on
Brush roll is jammed
Brush roll
not turning
Brush roll needs to be reset
Broken brush roll belt
Dirt container is full
Dirt container is not installed
properly
Vacuum
Foot is loose
cleaner
has low
Filters need cleaning
suction
Filters need replacing
Clog or obstruction in foot area
Dirt container is full of debris
Visible dirt
Filter is missing or installed
escaping from
incorrectly
cleaner
Dirt container installed incorrectly
Vacuum won't
Not the correct charger
charge
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Remedies
Charge battery. Follow charging
battery instructions on page 5
Be sure to use only the charger sup-
plied with your product. The label on
the detachable hand vacuum will list
which charger can be used.
Remove obstruction.
Follow instructions on page 10
Follow instructions on page 10
Visit www.bissell.com
Empty dirt container
Position container correctly and
snap firmly into place
Make sure foot is fully inserted into
body of unit
Follow filter instructions on page 9
Visit www.bissell.com
Detach foot from main body and
examine and remove clog from ports
Empty dirt container
Check filter for correct installation
Position container correctly and
snap firmly into place
Use only the charger that comes with
the machine
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9
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