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Mitel 5614 User Manual

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MITEL 5614 DECT PHONE
USER MANUAL FOR MIVOICE BUSINESS

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  • Page 1 MITEL 5614 DECT PHONE USER MANUAL FOR MIVOICE BUSINESS...
  • Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

  • Page 3: Table Of Contents

    Table of Contents Chapter 1: Introduction Safety Precautions............. . 2 Introduction .
  • Page 4 NuPoint Unified Messaging Technician’s Handbook...
  • Page 5 Table of Contents Shortcuts ..............24 Connections .
  • Page 6 NuPoint Unified Messaging Technician’s Handbook...
  • Page 7 Table of Contents Turn the Microphone On or Off during a Call ........37 Lock and Unlock the Keypad during a Call .
  • Page 8 NuPoint Unified Messaging Technician’s Handbook viii...
  • Page 9 Table of Contents Chapter 8: Messaging Mini Messaging ............. 56 Message List .
  • Page 10 NuPoint Unified Messaging Technician’s Handbook...
  • Page 11 Table of Contents Acoustic Location Signal ............70 Test Alarm .
  • Page 12 NuPoint Unified Messaging Technician’s Handbook...
  • Page 13 Table of Contents Add Contact ............. 92 Edit Contact .
  • Page 14 NuPoint Unified Messaging Technician’s Handbook...
  • Page 15 Table of Contents Maintenance ..............120 Maintenance of Batteries .
  • Page 16 NuPoint Unified Messaging Technician’s Handbook...

  • Page 17: Chapter 1: Introduction

    Chapter 1 INTRODUCTION...

  • Page 18: Safety Precautions

    Mitel 5614 DECT Phone User Manual for MiVB SAFETY PRECAUTIONS Read the Safety Precautions in Appendix A Safety Precautions before using the handset. Save this manual. It includes important Safety Precautions and operating instructions. Save all instructions for future reference.

  • Page 19: Introduction

    INTRODUCTION This document describes features and settings available for the 5614 handset with MiVoice Business. The handset is a feature-rich handset with color display, telephony, messaging, and Bluetooth. It is designed to be used in medium demanding environment such as hospital environment, but also office environment.
  • Page 20 Mitel 5614 DECT Phone User Manual for MiVB FUNCTIONS Multifunction button Programmable Navigation key Upgradable to Messenger Upgradable to Protector Centralized management Personalized menus Easy replaceable battery Easy replacement of handset Handset restrictions Bluetooth TELEPHONY Push to Talk (PTT) Procedure call...
  • Page 21 Accessories hinge-type Security cord...
  • Page 22 Mitel 5614 DECT Phone User Manual for MiVB...

  • Page 23: Chapter 2: Descriptions

    Chapter 2 DESCRIPTIONS...
  • Page 24 Mitel 5614 DECT Phone User Manual for MiVB PQRS WXYZ Figure 1: Description of the handset. Multifunction/Alarm button This button can be used as a shortcut to functions; long or double press modes. Depending on what model of handset that is used, the button can be used as a push button alarm or the button may be configured as a PTT button.

  • Page 25: The Dect Handset

    Voicemail access A quick access to the handset’s Voicemail. This is a system dependent feature. Key lock and Upper/Lower case Combined key lock and Upper/Lower Case Microphone Space To add space between text Sound off key To turn on/off audible signals in idle mode, silencing the ring signal at incoming call, and to turn on/off the microphone during a call.

  • Page 26: Chargers

    Mitel 5614 DECT Phone User Manual for MiVB page 124. Use the clip to attach the handset to a pocket, belt, or similar. The handset can also be without any clip, see Attach Cover for No Clip on page 124.

  • Page 27: Icons And Text In The Display

    ICONS AND TEXT IN THE DISPLAY All functions and settings available to the user are shown as icons and text in the display. The icons and text in the display indicate functions and settings to which you have access. The display normally displays date and time, the Owner ID and handset number.
  • Page 28 Mitel 5614 DECT Phone User Manual for MiVB ICONS “Signal strength” icon is visible in the upper left corner. The staples shown in display depends on the signal strength. “Full battery” icon is displayed in upper right corner. "Low battery warning” icon is shown when the battery has 10% or less remaining capacity left.
  • Page 29 "High prio" or "Alarm prio" icon indicates high priority of a message. “Key lock” icon indicates a locked keypad. "Locked entry" icon indicates that the contact can not be edited or deleted by the user. "Phone lock" icon indicates a locked handset. “Bluetooth”...
  • Page 30 Mitel 5614 DECT Phone User Manual for MiVB MENU ICONS The ”Contacts” menu contains all names/numbers in the Contacts list. In addition, a company phonebook* with up to 1000 entries can be downloaded to the handset via the WinPDM. A central phonebook* can also be accessed from the "Contact"...

  • Page 31: Keys And Buttons

    KEYS AND BUTTONS OFF-HOOK KEY This key is used for connecting calls. One short press in standby mode opens the call list. ON-HOOK AND ON/OFF KEY This key is used for disconnecting calls and returning to main screen. A long press in standby mode switches the handset on or off. NAVIGATION/CONFIRMATION KEY Use this key to step in the menu and when working in text mode.

  • Page 32: Hot Keys

    Mitel 5614 DECT Phone User Manual for MiVB The three Soft keys are located just beneath the display and the functions of each Soft key is indicated by text in the display just above the keys. In idle mode, the Soft keys can be used for specific functions defined by the user of the handset.

  • Page 33: Accessories

    • A long press on the "0" key adds a "+" to the number. • Enter a pause in number input mode by a long press on the # -key. A pause is indicated by a "P" in the display. •...
  • Page 34 Mitel 5614 DECT Phone User Manual for MiVB In order to achieve optimal audio quality with the different headset types it is recommended to select the corresponding headset profile. See Headset on page 75 for more information.

  • Page 35: Chapter 3: Menu Tree

    Chapter 3 MENU TREE...

  • Page 36: Calls

    Mitel 5614 DECT Phone User Manual for MiVB CALLS > —> • Call 7891 01:30 • Call list —> 7827 03:35 —> > • More • Time of call 7682 05:26 Edit number > • • Back 7845 20-Oct-03 >...

  • Page 37: Contacts

    CONTACTS • Search • Call contact ——> • From contact list > ——> • Add contact • Name > ——> • New • Work number > • From Call list > • Mobile number > • Other number > > •...

  • Page 38: Profile

    Mitel 5614 DECT Phone User Manual for MiVB PROFILE • Normal (default) • Meeting (example)* ——> • Volume • Internal call ——> • Ring signal • External call • Call back • PTT ——> • Message alert • Message alert 1 •...

  • Page 39: Messaging

    MESSAGING ——> ——> • Enter text > —> Message List • Inbox —> • Reply • View • More ——> > • Delete > • Forward • Close > • Call sender > • Call no. in text* • Save number >...

  • Page 40: Shortcuts

    Mitel 5614 DECT Phone User Manual for MiVB SHORTCUTS Soft Keys Soft Keys ---> ---> Left ---> Name > Not used Middle ---> Function -----------> Phone call ---> Enter number Right ---> Value > Phone call ---> Control question -->...

  • Page 41: Connections

    CONNECTIONS —> • Enable / Disable • Bluetooth • Headset —> • Add new > • Headset —> • Mic on boom • Mic on cable • Hearing Protection • System —> —> • Change system • Automatically • System A (example) •...

  • Page 42: Settings

    Mitel 5614 DECT Phone User Manual for MiVB SETTINGS Sound & Alerts ---> Volume > Internal call External call Ring signals —> Callback Message alert > Vibrator alert —> On if silent Key sound —> Click Tone Silent Locks --->...

  • Page 43: In Call

    IN CALL The In Call menu displays a list of functions that can be accessed during a call. To refer to the available functions, press the "More" soft key. Some functions are always provided and others may be made available by the administrator via the WinPDM/Device manager. To use a function, navigate the In Call menu to highlight the required function and then press the “Select”...

  • Page 44: Customizing The Menu Tree

    Mitel 5614 DECT Phone User Manual for MiVB CUSTOMIZING THE MENU TREE The menu tree can be customized by hiding some of the functions that are available but for example not in use. Which functions that should be hidden are defined in the WinPDM. Refer to the Configuration Manual for the handset;...

  • Page 45: Chapter 4: Basic Operation

    Chapter 4 BASIC OPERATION...

  • Page 46: Switch The Handset On And Off

    Mitel 5614 DECT Phone User Manual for MiVB SWITCH THE HANDSET ON AND OFF SWITCH ON THE HANDSET Press and hold . When pressing , the handset vibrates and the display lights up. SWITCH OFF THE HANDSET Prerequisite: The handset is in idle mode: Tip: While in a menu, press to return to idle mode.

  • Page 47: Turn The Audible Signal On Or Off

    Note: If a phone is shared and one of the users logs off the shared phone, the lock that prevents the handset from unauthorized use is deactivated. For additional information, see Lock and Unlock the Handset on page 32. TURN THE AUDIBLE SIGNAL ON OR OFF Note: If handset restrictions are enabled, you might not be able to turn off the audible signal.

  • Page 48: Lock And Unlock The Handset

    Mitel 5614 DECT Phone User Manual for MiVB Note: When the keypad is Iocked, the volume buttons and the mute button can be pressed during the call. Depending on what model of handset that is used, the Alarm button can also be pressed.

  • Page 49: Chapter 5: Calling

    Chapter 5 CALLING...

  • Page 50: Open The Call List

    Mitel 5614 DECT Phone User Manual for MiVB OPEN THE CALL LIST 1. Press "Menu’, 2. Select "Calls" 3. Select "Call list". 4. Select a number. 5. Press or the soft key "Call" to dial. The number can be edited before the call is dialled.

  • Page 51: Outgoing Call

    OUTGOING CALL PRE-DIAL Enter the number and press to get the line. The number is displayed while dialling. The Soft key "Clear" can be pressed to erase the number if required. The navigation key can be used to step, add or delete digits from the middle of a number. An international number can be dialled from the handset by entering a + character followed by the country code and local number.

  • Page 52: Dial A Number From Contacts

    Mitel 5614 DECT Phone User Manual for MiVB 5. Select "View". 6. Select "More". 7. Select "Call sender". DIAL A NUMBER FROM CONTACTS 1. Open the menu by pressing the confirmation button, or the soft key "Menu". 2. Select "Contacts".

  • Page 53: During A Call

    DURING A CALL Note: Some of these functions are system dependent. The parameters are set up in the WinPDM/Device Manager, refer to the Configuration Manual for the handset; see Related on page 127. Documents When calling from a locked handset, there are limitations to what items in the In Call menu are visible.

  • Page 54: Lock And Unlock The Keypad During A Call

    Mitel 5614 DECT Phone User Manual for MiVB The microphone can be turned off and on by a long press on When long pressing or pressing , a short beep is also heard indicating that the microphone is turned on or off. When pressing in a PTT call, no beep is heard.

  • Page 55: Switch Between Calls

    SWITCH BETWEEN CALLS Prerequisite, a new call has been started during conversation, see Start a New Call during Conversation on page 38. Note: This option is only visible if configured in the handset. For more information, refer to the Configuration Manual for the handset; see on page 127.

  • Page 56: Conference Call

    Mitel 5614 DECT Phone User Manual for MiVB Note: This option is only visible when the parameters "New call" and "Transfer" are defined in the handset. For more information, refer to the Configuration Manual for the handset; see on page 127.

  • Page 57: Send Call Waiting

    SEND CALL WAITING This function is used when a calling party receives a busy signal from a party engaged in a call and wishes to notify the party that another call is waiting. To notify the engaged party: 1. Press the soft key "More". 2.

  • Page 58: Dtmf

    Mitel 5614 DECT Phone User Manual for MiVB DTMF Note: This option is only visible if configured in the handset. For more information, refer to the Configuration Manual for the handset; see on page 127. Related Documents Some systems and PBXs require that the handset sends Dual Tone Multi Frequency (DTMF) when pressing the keys.

  • Page 59: Call Diversion

    CALL DIVERSION All calls; internal calls, external calls, calls when busy, or calls at no answer can be diverted to another handset number. The diversion is made via the Calls menu > Call services > Divert calls. See on page 84. Divert Calls In addition, an absence reason (for example “Lunch”, “Meeting”, “Trip”...
  • Page 60 Mitel 5614 DECT Phone User Manual for MiVB...

  • Page 61: Call Handling For Mivoice Business

    Chapter 6 CALL HANDLING FOR MIVOICE BUSINESS...
  • Page 62 Mitel 5614 DECT Phone User Manual for MiVB Tip: These feature descriptions apply to the use of the 5614 Wireless Handset on MiVoice Business. During a call you may need to use features, such as Hold, Transfer, Conference, Call Swap, Callback, and Call Park.

  • Page 63: Hold

    You can also use these features by pressing the "R" key on the handset during a call. The following table lists the In-Call menu features and associated feature access code methods. IN-CALL MENU UNDER MORE ASSOCIATED FEATURE ACCESS CODE Contacts Microphone off New Call Hold/Retrieve...

  • Page 64: Answer Call Waiting

    Mitel 5614 DECT Phone User Manual for MiVB 4. Wait for an answer. 5. Press "More". 6. Select "Join". ANSWER CALL WAITING Depending on system setup and configuration, Call Waiting may be handled in one of two different ways: METHOD 1 If a second caller calls during a phone call, the handset will beep and display the text "Internal...

  • Page 65: Call Park

    5. Press "Off-hook" to answer the call. Your extension will ring when the called extension becomes free and automatically dial the extension back. CALL PARK The Call Park feature allows you to place a call in a special hold state.You, or someone else, can then retrieve the call from any extension in the system.
  • Page 66 Mitel 5614 DECT Phone User Manual for MiVB...

  • Page 67: Advanced Features For Mivoice Business

    Chapter 7 ADVANCED FEATURES FOR MIVOICE BUSINESS...

  • Page 68: Calls

    Mitel 5614 DECT Phone User Manual for MiVB Tip: These feature descriptions apply to the use of the 5614 Wireless Handset on MiVoice Business. CALLS Figure 1: Calls Menu * Visible if defined in the PDM The following features are available from the Calls, Call Services menu: •...

  • Page 69: Call Forward

    • Do Not Disturb Cancel • Call Pickup • Call Park Retrieve • Direct/Group Page • Loudspeaker Page To access the Call Services menu: • Press "More". CALL FORWARD To set Call Forwarding: 1. Press "More". 2. Select "Call Forward". 3.

  • Page 70: Direct Page

    Mitel 5614 DECT Phone User Manual for MiVB 3. When you hear a re-order tone, press to hang up. Do Not Disturb is deactivated. IMPORTANT: Do not select an option from the active call menu during any of the Paging features.The options are not applicable and your call will be terminated if selected.

  • Page 71: Chapter 8: Messaging

    Chapter 8 MESSAGING...

  • Page 72: Mini Messaging

    Mitel 5614 DECT Phone User Manual for MiVB MINI MESSAGING Note: The support for this feature is dependent on what model of handset that is used. For more information, see on page 3. Functions and Accessories Depending of what model of handset that is used, it can receive text messages with a maximum of 12 characters.

  • Page 73: Reply To A Message

    4. Press "View" to read the message. REPLY TO A MESSAGE To reply when receiving a message, do as follows: 1. Press “Reply”. 2. Enter message. 3. Press "Send". 4. If needed, edit the number to the receiver. 5. Press "Send". DELETE MESSAGES 1.

  • Page 74: Call A Number Included In A Message

    Mitel 5614 DECT Phone User Manual for MiVB 5. Select "Call sender". CALL A NUMBER INCLUDED IN A MESSAGE If the sender has written a number in the message, the number can be called without dialling. This option is only visible if the number consists of minimum 3 digits.

  • Page 75: Write And Send A Message

    • When a call is received that the user wishes to decline, but still acknowledge with a message, without having to type a completely new message. See Decline a Call with a Predefined on page 64. Message • When a text message is received that the user wishes to answer with a text message without having to type a completely new message.

  • Page 76: Open A Sent Message

    Mitel 5614 DECT Phone User Manual for MiVB 3. Write the message from scratch or select a message template by pressing the "More" soft key and, if required, edit the message as described in on page 59. The Templates Menu Note: The "More"...

  • Page 77: Receive A Message With Request For Answer

    They are shown as unread in the message list and are not shown as read until they have been closed. See Configuration Manual, Mitel 5614 DECT Handset, TD 93176EN for more information how to set the parameters.

  • Page 78: Interactive Messaging

    Mitel 5614 DECT Phone User Manual for MiVB INTERACTIVE MESSAGING Note: The support for this feature is dependent on what model of handset that is used. For more information, see on page 3. Functions and Accessories Interactive Messaging (IM) is a function that extends basic messaging. It lets a handset user interact with a server application in the system.

  • Page 79: Message Indication Repetition

    Figure 1. Example of an interactive message Mobile data from the handset can initiate the application to send the interactive message, see on page 66. Mobile Data MESSAGE INDICATION REPETITION The handset can be configured to repeat the audio and visual message received alert described Receive a Message on page 56.

  • Page 80: Colored Messaging

    Mitel 5614 DECT Phone User Manual for MiVB COLORED MESSAGING Note: The support for this system dependent feature is dependent on what model of handset that is used. For more information, see on page 3. Functions and Accessories Colored messages can be sent to handsets. The sender of a message, that is, an application, determines the color of the message.

  • Page 81: Answering A Text Message With A Predefined Message

    ANSWERING A TEXT MESSAGE WITH A PREDEFINED MESSAGE To respond to an incoming text message with a predefined message, perform the following steps: 1. Press the soft key "Reply" 2. Press the "More" soft key. The "Templates" option is displayed. 3.

  • Page 82: Mobile Data

    Mitel 5614 DECT Phone User Manual for MiVB 2. From the pop-up menu, navigate to the "Call" menu item and press the "Select" soft key. The pre-dial screen is displayed. Enter the number of the party to be called or select a number from the handset call list or local or central phone books.

  • Page 83: Voicemail

    VOICEMAIL Note: This feature is only available if configured in the system. RECEIVE A VOICEMAIL When receiving a voicemail, the content of the voicemail notification is displayed automatically on the screen, and is also indicated by the "Voicemail message" icon in the status bar.
  • Page 84 Mitel 5614 DECT Phone User Manual for MiVB...

  • Page 85: Chapter 9: Alarm Operation

    Chapter 9 ALARM OPERATION...

  • Page 86: Push-Button Alarm

    Mitel 5614 DECT Phone User Manual for MiVB NOTE: The support for the following system dependent features are dependent on what model of handset that is used. For more information, see Functions and Accessories on page 3. See also the Configuration Manual for the handset;...
  • Page 87 • Monitor mode, or • Normal mode For more information, refer to the Configuration Manual for the handset; see Related Documents on page 127.
  • Page 88 Mitel 5614 DECT Phone User Manual for MiVB...

  • Page 89: Chapter 10: Menu Operation

    Chapter 10 MENU OPERATION...

  • Page 90: Connections

    Mitel 5614 DECT Phone User Manual for MiVB 12:19 Select Back Figure 1: The main menu. CONNECTIONS 1. Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navi- gation key. 2. Select in the menu, and press the confirmation button or the Soft key "Select".

  • Page 91: Headset

    7. When headset is found, press "Pair". 8. If needed, enter PIN code, see user manual for the Bluetooth headset. Press "OK". The dialog Successful pairing appears if the pairing process was successful. The Bluetooth headset is also connected indicated by a colored square in front of the headset.
  • Page 92 Mitel 5614 DECT Phone User Manual for MiVB NOTE: If no system is found within 2 minutes or "Cancel" is pressed, the handset returns to the System menu. If this is the case, continue with Subscribe Handset in DECT System Manually.

  • Page 93: In Charger Action When In Call

    10. Press "OK". A searching mode starts. Unsubscribe System 1. Enter the menu by pressing the “Menu” soft key. 2. Select in the menu. 3. Select "System". 4. Select "Unsubscribe". 5. Select the system to unsubscribe. 6. Press "Yes to unsubscribe the system. Rename System The name of the system can be changed in the in the handset by performing these steps: 1.

  • Page 94: Calls

    Mitel 5614 DECT Phone User Manual for MiVB IN CHARGER ACTION WHEN NOT IN CALL The behaviour of the handset placed in charger when not in call can be set in one of the following ways: 1. Select “In charger”.

  • Page 95: Call List

    CALL LIST The 25 last received, dialled or missed calls are stored in a call list. If a number occurs more than once the last time stamp, together with the total number of occurrences, is shown. Notes: • If supported by the system, the number’s contact name can be displayed in the call list.

  • Page 96: Missed Calls

    Mitel 5614 DECT Phone User Manual for MiVB MISSED CALLS Note: The dialog window that appears for a missed call can be turned off. The handset can also be prevented from storing calls in the call list. The latter feature can for example be used to ensure privacy for users sharing the same handset.
  • Page 97 A user can also invite a group of members to participate in a conference call by calling a PTT group, see Call a PTT Group on page 83. ACCEPT AN INVITATION Accept Invitation Received as Incoming Call (PTT Basic) A PTT invitation received as an incoming call is indicated by the icon.
  • Page 98 Mitel 5614 DECT Phone User Manual for MiVB Accept Invitation Received as Message (PTT Advanced) A PTT invitation received as a message is viewed the same way as an ordinary message. The message can contain up to 1000 characters. See figure 3 on page 82.

  • Page 99: Decline A Ptt Invitation

    • The handset is configured to answer invitations automatically • The invitation is of higher priority than the call priority • The user does not reject the invitation within 10 seconds When the invitation is received, a warning signal notifies the user before disconnecting the current call in order to connect the PTT call.

  • Page 100: Call Services

    Mitel 5614 DECT Phone User Manual for MiVB CALL SERVICES NOTE: These functions are system dependent. Besides the default Call services functions, 10 extra system specific call services can be defined - with or without automatic disconnection. The parameters are set up in the Portable Device Manager (WinPDM), refer to the Configuration Manual for the handset, and the Installation and Operational Manual for the Portable Device Manager (WinPDM), Windows version.

  • Page 101: Shortcuts

    Divert Calls if No Reply Select "No reply". Select "Activate". Enter number (maximum 24 digits) to divert to, or press the soft key to open the phonebook. Press "OK" The handset sends a diversion reason code to the system by establishing a call. The code is defined when configuring the diversion reason in the handset.

  • Page 102: Define Navigation Key

    Mitel 5614 DECT Phone User Manual for MiVB Select "Value" (only for some of the functions), and press "Select". Enter a value for example a handset number. Press "Back". Select "Control question", and press "Select". It is off by default. Press "Back".

  • Page 103: Services

    SERVICES The Services menu lets the user create a submenu of frequently used functions. For example, "Write new message", "Central phonebook", "Call contact", etc. Tip: If configuring the Phone call function, a variable or character U in the Enter number field can be added that lets the user enter additional numerical characters before calling the number.

  • Page 104: Inbox

    Mitel 5614 DECT Phone User Manual for MiVB Tip: New messages and information about incoming calls can be displayed upside down. This can be useful if the handset is worn in a belt and the user wants to read the message or call information without rotating the handset.

  • Page 105: Write New Messages

    If the message contains several numbers, select the number to be called from the list. Press "Call", or Save Number Select "View". Select "More". Select "Save number". Select "Work Number"/"Mobile number"/"Other number". Press "Add". Enter name for the contact. Press "OK". Press "Save".

  • Page 106: Profiles

    Mitel 5614 DECT Phone User Manual for MiVB Delete/Delete All Select "More". Select "Delete" or "Delete all". Select "Yes" if the unsent message shall be deleted. PROFILES An own profile can be set up for incoming calls, message alerts, message volume, vibrating alerts, key sound etc.

  • Page 107: Contacts

    If needed, press "More" and then select corresponding option to add/import additional settings or remove settings. Activate Profile Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key. Select in the menu. Select profile from list. When a profile is activated, the icon and the name of the profile are displayed in idle mode.

  • Page 108: Call Contact

    Mitel 5614 DECT Phone User Manual for MiVB TIP: When searching for a contact, the input language can be temporarily changed by long pressing . This can be used to temporarily access characters in a foreign language. Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key.

  • Page 109: Set Ring Signal For A Contact

    EDIT CONTACT Select "Edit contact". Select contact, and press "Edit" twice. Enter new name/number, and press "OK". Tip: A variable or the character U can be added to the Work/Mobile/Other number field to allow the user to enter additional numerical characters before calling the number. See Chapter 11 Procedure Call on page 101 for more information.

  • Page 110: Settings

    Mitel 5614 DECT Phone User Manual for MiVB SETTINGS Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the Navigation key. Select in the menu, see Settings on page 26. SOUND AND ALERT SETTINGS Adjust the Ring Volume Select "Sound &...

  • Page 111: Keypad Lock Settings

    Turn the Vibrator On or Off If the vibrator is activated, it vibrates on incoming calls and messages. In addition, the vibrator can also be activated when receiving a message during a call. For more information, refer to the Configuration Manual for the handset; see Related Documents on page 127.

  • Page 112: Phone Lock Settings

    Mitel 5614 DECT Phone User Manual for MiVB Activate the Automatic Key Lock The user activates the automatic key lock and sets the Auto lock time from the handset "Settings" menu in the following way: Select “Locks”. The "Locks" menu is displayed.

  • Page 113: Display Settings

    Enter PIN code. Press "OK". Press the "Back" soft key twice to return to the "Locks". Select "Auto lock time". Select the required lock time. If the PIN code has been forgotten, it can be removed by the handset distributor. Deactivate the Phone Lock From the handset "Settings"...

  • Page 114: Time And Date Settings

    Mitel 5614 DECT Phone User Manual for MiVB Brightness Select “Display”. Select “Brightness”. Select “Normal” or “Power save”. Press "Back". Rotate display text Select “Display”. Select “Rotate display text”. Select “Normal” or “Inverted”. Press "Back". Font style Select “Display”. Select “Font style”.

  • Page 115: Answering

    • MMM DD YYYY, for example, Sep 17 2016 • DD MMM YY, for example, 17 Sep 16 • DD.MM.YYYY, for example, 17.09.2016 • DD-MM-YYYY, for example, 17-09-2016 Press "Select" to save the setting. ANSWERING The default setting for the handset is to use the Off-hook key to answer a call. However, the handset can be configured to answer the call automatically, that is, without pressing a key and in loudspeaking mode if required.
  • Page 116 Mitel 5614 DECT Phone User Manual for MiVB Select "Owner ID". Enter identity. Press "Save".

  • Page 117: Chapter 11: Procedure Call

    Chapter 11 PROCEDURE CALL...
  • Page 118 Mitel 5614 DECT Phone User Manual for MiVB When configuring the functions Call services, In Call menu, Contacts, or a shortcut or service to the Phone call function, the data added in these functions is static. When entering the data for the function to be used, a variable or character U can be entered that allows the user to enter additional numerical characters before calling the number or sending the data to a system.

  • Page 119: Chapter 12: System Profiles

    Chapter 12 SYSTEM PROFILES...

  • Page 120: System Profile Status Indications

    Mitel 5614 DECT Phone User Manual for MiVB Note: The support for this feature is dependent on what model of handset that is used. For more information, see on page 3. Functions and Accessories A system profile can be used when certain settings in a handset are required that the user is not allowed to change.
  • Page 121 The feature can be triggered by several kinds of event, such as moving between different parts of a buildings where a system profile might be appropriate in one location but not required in another.The system profile name is displayed when the handset is in idle mode. The user should be aware that the characteristics and behaviour of the handset change when the system profile changes.
  • Page 122 Mitel 5614 DECT Phone User Manual for MiVB...

  • Page 123: Chapter 13: Advanced Functions

    Chapter 13 ADVANCED FUNCTIONS...

  • Page 124: Admin Menu

    Mitel 5614 DECT Phone User Manual for MiVB ADMIN MENU The handset has a hidden menu for system administrators. refer to the Configuration Manual for the handset; see Related Documents on page 127. The Admin menu contains: • Software and hardware information, license information, IPEI/IPDI, and User ID •...

  • Page 125: Chapter 14: System Handling

    Chapter 14 SYSTEM HANDLING...

  • Page 126: Software Upgrade And Additional Features

    Mitel 5614 DECT Phone User Manual for MiVB SOFTWARE UPGRADE AND ADDITIONAL FEATURES Software and parameters in the handset can be upgraded by using the WinPDM or the Device Manager. refer to the Installation and Operation Manual for the Portable Device Manager (WinPDM) Windows Version, or the Installation and Operation Manual for the Device Manager.
  • Page 127 Figure 2. Update Completed while in Charger...
  • Page 128 Mitel 5614 DECT Phone User Manual for MiVB...

  • Page 129: Chapter 15: Troubleshooting

    Chapter 15 TROUBLESHOOTING...
  • Page 130 Mitel 5614 DECT Phone User Manual for MiVB This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator.

  • Page 131: Operational Problems

    A handset restriction preventing the Enable the parameter Possible to Configuration by long pressing Sound user to silence the handset. turn off sound see Manual, Mitel 5614 DECT off key/Mute button. TD 93176EN Handset Unable to set the ring volume to "Silent".

  • Page 132: Error Or Warning Messages

    Mitel 5614 DECT Phone User Manual for MiVB FAULT PROBABLE CAUSE ACTION OR COMMENT 2) The IP-DECT system is not 2) Subscribe the handset configured for Easy Registration. Subscribe Handset manually, see in DECT System Manually page 76, configure the system to...
  • Page 133 SERVICE NEEDED The handset is defective. Send the handset for service. Parameters corrupt Note: This display message is only shown in English. SERVICE NEEDED Easy replacement procedure not Send the handset for service. followed correctly or failure during Invalid IPDI easy replacement procedure.
  • Page 134 Mitel 5614 DECT Phone User Manual for MiVB 3) The extension (User) does not 3) Make sure that you entered exists. correct extension. If needed, contact the system administrator. 4) The password is not correct. 4) Make sure that you have entered correct password.

  • Page 135: Operation Notice

    OPERATION NOTICE ACCESSIBILITY AND VOICE QUALITY The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment. OPERATING AREA The handset can only be used in the area covered by the system.

  • Page 136: Maintenance

    Mitel 5614 DECT Phone User Manual for MiVB MAINTENANCE MAINTENANCE OF BATTERIES BATTERY WARNINGS The "Low battery" icon is displayed when the battery has 10% or less remaining capacity left. In addition; a warning signal sounds every minute and the dialog window "Battery low.

  • Page 137: Easy Replacement Of Handset

    Figure 1. Easy replaceable battery, unlock the lid and remove the battery. EASY REPLACEMENT OF HANDSET Easy replacement can be used if a handset needs to be replaced due to, for example, a broken display. The easy replacement procedure is done via the handset display and the DC4 Advanced Desktop Charger or the CR3 Charging Rack.

  • Page 138: Easy Replacement Procedure

    Mitel 5614 DECT Phone User Manual for MiVB on how to use the WinPDM/Device Manager, refer to the User Manual for the Device Manager or the Installation and Operational Manual for the Portable Device Manager (Win- PDM), Windows version. 3. Make sure that the handset batteries are charged before starting the easy replacement procedure.

  • Page 139: Attach The Hinge-Type Clip

    When the text "Start phone replacement?" is displayed, release Press "Yes" (left soft key). The text "Follow the instructions. Each step can take several minutes." appears in the display. Press "OK"(left soft key). 4, 5 When the text "Please insert old phone in charger" is displayed, replace the new handset with the old handset.

  • Page 140: Attach The Swivel-Type Clip

    Mitel 5614 DECT Phone User Manual for MiVB Figure 3. Screw the hinge-type clip into position. ATTACH THE SWIVEL-TYPE CLIP Attach the swivel-type belt clip as described in the illustration below. Figure 4. Screw the swivel-type clip into position. ATTACH COVER FOR NO CLIP...
  • Page 141 Figure 5. Screw the cover into position.

  • Page 142: Energy Efficiency

    Mitel 5614 DECT Phone User Manual for MiVB ENERGY EFFICIENCY Recommendations on how to save energy: • Do not charge a battery when the ambient room temperature is above +40° C or below +5° C (above 104° F or below 41° F). Charging below +5° C will harm the battery and shorten the lifetime.

  • Page 143: Related Documents

    RELATED DOCUMENTS Configuration Manual, Mitel 5614 DECT Handset Installation and Operational Manual Portable Device Manager (WinPDM), Windows version Mitel 5614 Configuration Guide Wireless Messaging Gateway (WSM3) Installations and Operations Guide...
  • Page 144 Mitel 5614 DECT Phone User Manual for MiVB...

  • Page 145: Bluetooth Headset

    Appendix A BLUETOOTH HEADSET...

  • Page 146: Introduction

    Mitel 5614 DECT Phone User Manual for MiVB INTRODUCTION Bluetooth technology replaces the cord between the handset and the headset. This allows the user to move more freely and eliminates the risk of a headset cord getting stuck. Bluetooth supported functions: •...

  • Page 147: Headsets

    HEADSETS A number of Bluetooth headsets for different work situations have been tested together with the handset. Refer to the datasheet for a list of verified Bluetooth headsets. Since the Bluetooth supports the Bluetooth standard, other headsets may also work although not verified.

  • Page 148: Select A Bluetooth Headset

    Mitel 5614 DECT Phone User Manual for MiVB SELECT A BLUETOOTH HEADSET To activate a Bluetooth headset, do as follows: 1. Enter in the handset menu and select “Bluetooth” > “Headset”. 2. Select a headset by pressing up or down on the navigation key.

  • Page 149: End A Call

    END A CALL To end the call press the button on the headset or the On-hook key on the handset. VOLUME AND MUTE CONTROL ADJUST THE VOLUME DURING A CALL Depending on the Bluetooth headset it might be possible to adjust the volume on the headset*. On the handset press the upper Volume button on the upper left side to increase the volume and the lower Volume button to decrease the volume in the headset.

  • Page 150: Environmental Requirements

    Mitel 5614 DECT Phone User Manual for MiVB OPERATION NOTICE ACCESSIBILITY AND VOICE QUALITY Bluetooth uses the frequency of 2.45 GHz. WLAN, microwave oven, and other devices that use the same frequency can disturb the use of a Bluetooth headset.
  • Page 151 Too close to disturbing Disturbing devices can be WLAN devices. equipment, microwave etc. Headset can not connect to Handset is not turned on Turn on handset handset (see headset manual for details on how to connect) Handset is out of range Move handset closer to headset Bluetooth module is Enable Bluetooth in Bluetooth menu...
  • Page 152 Mitel 5614 DECT Phone User Manual for MiVB...
  • Page 153 Appendix B SAFETY PRECAUTIONS...
  • Page 154 Mitel 5614 DECT Phone User Manual for MiVB Read this chapter before using the handset. Note: Product Designator for regulatory purposes of the Mitel DECT Handset 5614 is DH7. SAFE OPERATION For safe and efficient operation of the handset, observe the guidelines given in this manual and all necessary safety precautions when using the handset.
  • Page 155 REGULATORY COMPLIANCE STATEMENTS (USA AND CANADA ONLY) FCC ID: DH7-xBxx:BXZDH7BT DH7-xDxx:BXZDH7BT DH7-xAxx:BXZDH7 DH7-xBxx:3724B-DH7BT DH7-xDxx:3724B-DH7BT DH7-xAxx:3724B-DH7 FCC AND IC COMPLIANCE STATEMENTS This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 156 Mitel 5614 DECT Phone User Manual for MiVB PRECAUTIONS HANDSET • Avoid volume levels that may be harmful to your hearing. Exposure to excessive sound pressure from a handset's earpiece or headset may cause permanent hearing loss. • Low volume levels might result in missed alerts.

  • Page 157: Battery Disposal

    • Do not remove the battery, unless it needs to be replaced. • Power off the handset before removing the battery. BATTERY DISPOSAL • Defective batteries must be returned to a collection point for chemical waste disposal.
  • Page 158 Mitel 5614 DECT Phone User Manual for MiVB...
  • Page 159 © Copyright 2017, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation. Any reference to third party trademarks are for reference only and Mitel makes no representation of ownership of these marks.

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