Troubleshooting
Replace missing [color] cartridge [31.xy]
Install the indicated toner cartridge to clear the message. For more information, see the "Replacing supplies"
section of the User's Guide.
Replace missing [type] imaging kit [31.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Install the indicated imaging kit to clear the message. For more information, see the "Replacing supplies"
section of the User's Guide.
Replace missing waste toner bottle [31.xyz]
Install the missing waste toner bottle to clear the message. For more information, see the instruction sheet
that came with the supply.
Replace unsupported [color] cartridge [32.xy]
Remove the toner cartridge, and then install a supported one to clear the message and continue printing.
For more information, see the instruction sheet that came with the supply.
The following error codes indicate that a non‑genuine Lexmark toner cartridge is installed:
32.13
32.16
32.19
32.22
32.25
32.28
32.31
32.34
32.37
For more information, see
Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section or go to
www.lexmark.com.
Replace unsupported black and color imaging kit [32.xy]
Remove the indicated imaging kit, and then install a supported one to clear the message and continue
printing. For more information, see the instruction sheet that came with the supply.
The following error codes indicate that a non‑genuine Lexmark imaging kit is installed:
32.00
32.01
32.02
32.07
32.08
32.09
"Using genuine Lexmark parts and supplies" on page
128.
171