Limited Warranty - Concert CDP2400USB User Manual

CONCERT CDP2400USB User Manual

Limited Warranty

§ 1 Warranty
[ 1 ] This limited warranty is valid only if you purchased the product
from a BEHRINGER authorized dealer in the country of purchase.
A list of authorized dealers can be found on BEHRINGER's website
www.behringer.com under "Where to Buy", or you can contact the
BEHRINGER office closest to you.
[ 2 ]
BEHRINGER* warrants the mechanical and electronic components of this
product to be free of defects in material and workmanship if used under
normal operating conditions for a period of one (1) year from the original
date of purchase (see the Limited Warranty terms in § 4 below), unless a
longer minimum warranty period is mandated by applicable local laws. If
the product shows any defects within the specified warranty period and
that defect is not excluded under § 4, BEHRINGER shall, at its discretion,
either replace or repair the product using suitable new or reconditioned
product or parts. In case BEHRINGER decides to replace the entire
product, this limited warranty shall apply to the replacement product
for the remaining initial warranty period, i.e., one (1) year (or otherwise
applicable minimum warranty period) from the date of purchase of the
original product.
[ 3 ] Upon validation of the warranty claim, the repaired or replacement
product will be returned to the user freight prepaid by BEHRINGER.
[ 4 ]
Warranty claims other than those indicated above are expressly excluded.
PLEASE RETAIN YOUR SALES RECEIPT. IT IS YOUR PROOF OF PURCHASE
COVERING YOUR LIMITED WARRANTY. THIS LIMITED WARRANTY IS VOID
WITHOUT SUCH PROOF OF PURCHASE.
§ 2 Online registration
Please do remember to register your new BEHRINGER equipment right after
your purchase at www.behringer.com under "Support" and kindly read the
terms and conditions of our limited warranty carefully. Registering your
purchase and equipment with us helps us process your repair claims quicker
and more efficiently. Thank you for your cooperation!
§ 3 Return authorization number
[ 1 ] To obtain warranty service, please contact the retailer from whom the
equipment was purchased. Should your BEHRINGER dealer not be
located in your vicinity, you may contact the BEHRINGER distributor
for your country listed under "Support" at www.behringer.com If your
country is not listed, please check if your problem can be dealt with
by our "Online Support" which may also be found under "Support" at
www.behringer.com. Alternatively, please submit an online warranty
claim at www.behringer.com BEFORE returning the product. All inquiries
must be accompanied by a description of the problem and the serial
number of the product. After verifying the product's warranty eligibility
with the original sales receipt, BEHRINGER will then issue a Return
Materials Authorization ("RMA") number.
[ 2 ] Subsequently, the product must be returned in its original shipping
carton, together with the return authorization number to the address
indicated by BEHRINGER.
Shipments without freight prepaid will not be accepted.
[ 3 ]
§ 4 Warranty Exclusions
[ 1 ] This limited warranty does not cover consumable parts including, but not
limited to, fuses and batteries. Where applicable, BEHRINGER warrants
the valves or meters contained in the product to be free from defects
in material and workmanship for a period of ninety (90) days from date
of purchase.
[ 2 ]
This limited warranty does not cover the product if it has been
electronically or mechanically modified in any way. If the product needs
to be modified or adapted in order to comply with applicable technical
or safety standards on a national or local level, in any country which is
not the country for which the product was originally developed and
manufactured, this modification/adaptation shall not be considered
a defect in materials or workmanship. This limited warranty does not
cover any such modification/adaptation, regardless of whether it was
carried out properly or not. Under the terms of this limited warranty,
BEHRINGER shall not be held responsible for any cost resulting from such
a modification/adaptation.
[ 3 ]
This limited warranty covers only the product hardware. It does not cover
technical assistance for hardware or software usage and it does not cover
any software products whether or not contained in the product. Any such
software is provided "AS IS" unless expressly provided for in any enclosed
software limited warranty.
This limited warranty is invalid if the factory-applied serial number
[ 4 ]
has been altered or removed from the product.
[ 5 ] Free inspections and maintenance/repair work are expressly excluded
from this limited warranty, in particular, if caused by improper handling
of the product by the user. This also applies to defects caused by normal
wear and tear, in particular, of faders, crossfaders, potentiometers, keys/
buttons, tubes, guitar strings, illuminants and similar parts.
[ 6 ]
Damage/defects caused by the following conditions are not covered by
this limited warranty:
•
improper handling, neglect or failure to operate the unit in compliance
with the instructions given in BEHRINGER user or service manuals;
•
connection or operation of the unit in any way that does not comply
with the technical or safety regulations applicable in the country
where the product is used;
•
damage/defects caused by acts of God/Nature (accident, fire, flood,
etc) or any other condition that is beyond the control of BEHRINGER.
•
Any repair or opening of the unit carried out by unauthorized
personnel (user included) will void the limited warranty.
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