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Within the warranty period
･ We repair the FOMA terminal free of
charge based on the terms documented
in the warranty.
･ When requesting a repair, make sure to
bring the warranty card with the FOMA
terminal. Repair requests that are not
accompanied by the warranty or that
involve malfunction and damage due to
incorrect handling by the owner
(damage of liquid crystal, connector,
etc) will only be repaired at the owner's
expense, even if the warranty period is
still effective.
･ Malfunction due to use of devices and
consumable parts other than those
specified by DOCOMO will only be
repaired at the owner's expense, even if
the warranty period is still effective.
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Note that repair may be refused in
the following cases:
･ When some water problem is
acknowledged by the repair office (e.g.
water leak seal is reacted).
･ When the FOMA terminal has corrosion
due to wet by liquid, condensation,
perspiration, etc. or the internal circuit
board is damaged or deformed (we may
not be able to repair when the microUSB
connector, headset connection jack,
liquid crystal, etc. is damaged or the
frame itself is cracked) based on the
result of our examination.
- Even if repair is possible, it will be
done at the owner's expense, as this
type of corrosion or damage is not
covered by the warranty.
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If the warranty period expires
We will repair the FOMA terminal at the
owner's expense.
Appendix/Index
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