Troubleshooting - Allen-Bradley PanelView 800 Installation Instructions Manual

Hmi terminals
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PanelView 800 HMI Terminals

Troubleshooting

If your terminal does not start up correctly, check for adequate power and indicator states during powerup.
Check for Adequate Power
A terminal that does not receive adequate power could cause unpredictable behavior.
Verify the power requirements in the Specifications table.
Interpret the LED Indicators at Startup
The PanelView 800 terminals have indicators to isolate operating problems. They can be seen through the
battery cover on the back of the unit.
Comm indicator for communications
Fault indicator for hardware faults
At startup, the Fault indicator is off, except for a few brief flashes, and the Comm indicator is on. If the
indicators remain off, check the power cable. After a successful startup, both indicators are off and controlled
by the application running on the terminal.
The table shows the indicator states if the terminal stops during startup.
Fault Indicator States During Startup
Fault (Red)
Comm (Green)
Indicator State
Indicator State
Potentially recoverable errors
Blinking
Off
Blinking
Blinking
Blinking
On
Nonrecoverable or fatal errors
On
Off
Publication 2711R-IN001A-EN-P - January 2015
Description
Last firmware download failed.
EBC boot loader firmware failed or
is missing.
Windows CE OS firmware failed or
is missing.
Fatal hardware error.
Recommended Action
Reload the firmware.
Reload the firmware.
Reload the firmware.
Replace the terminal.

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