Allen-Bradley PanelView 2711C-F2M User Manual
  1. Manuals
  2. Brands
  3. Allen-Bradley Manuals
  4. Touch terminals
  5. PanelView 2711C-F2M
  6. User manual

Allen-Bradley PanelView 2711C-F2M User Manual

Component hmi terminals
Hide thumbs
Table of Contents

Advertisement

Quick Links

User Manual
PanelView Component HMI Terminals
Catalog Numbers 2711C-F2M, 2711C-K2M, 2711C-T3M, 2711C-K3M, 2711C-T4T, 2711C-T6M, 2711C-T6C,
2711C-T6T, 2711C - T10C

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the PanelView 2711C-F2M and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Allen-Bradley PanelView 2711C-F2M

Summary of Contents for Allen-Bradley PanelView 2711C-F2M

  • Page 1 User Manual PanelView Component HMI Terminals Catalog Numbers 2711C-F2M, 2711C-K2M, 2711C-T3M, 2711C-K3M, 2711C-T4T, 2711C-T6M, 2711C-T6C, 2711C-T6T, 2711C - T10C...
  • Page 2 Identifies information that is critical for successful application and understanding of the product. IMPORTANT Rockwell Automation, Allen-Bradley, PanelView, PanelView Component, Connected Components Workstation, and TechConnect are trademarks of Rockwell Automation, Inc. Trademarks not belonging to Rockwell Automation are property of their respective companies.
  • Page 3 Summary of Changes The information below summarizes the changes to this manual since the last publication. To help you find new and updated information in this release of the manual, we included change bars as shown to the right of this paragraph. Topic Section Only the 2711C-T4T catalog is UL Listed for...
  • Page 4 Summary of Changes Notes: Publication 2711C-UM001I-EN-P - July 2014...

  • Page 5: Table Of Contents

    Table of Contents Summary of Changes Table of Contents Preface Objectives ............9 Intended Audience .
  • Page 6 Table of Contents Firmware Installation Using Removable Storage Device ... . . 76 Chapter 6 Troubleshoot the System Chapter Objectives ..........81 View System Information .
  • Page 7 Table of Contents Update Firmware..........132 Clean File System or Clean Registry.
  • Page 8 Table of Contents Publication 2711C-UM001I-EN-P - July 2014...

  • Page 9: Objectives

    If you would like a manual, you can: • download a free electronic version from the Internet at http://literature.rockwellautomation.com • purchase a printed manual by contacting your local Allen-Bradley distributor or Rockwell Automation sales office. 9Publication 2711C-UM001I-EN-P - July 2014...

  • Page 10: Firmware Upgrades

    Preface Preface Firmware Upgrades To receive firmware upgrades and other downloads for your PanelView Component terminal: • call your local Rockwell Automation sales office or distributor. • access http://ab.rockwellautomation.com/Graphic-Terminals/2711C-PanelVie w-Component-Terminals Publication 2711C-UM001I-EN-P - July 2014...

  • Page 11: Chapter Objectives

    Chapter Overview Chapter Objectives This chapter gives an overview of the PanelView component terminals. • About the terminals • How to connect browser • PanelView Explorer • How to display help • Peripheral connection • Catalog number configuration About the Terminals PanelView Component terminals are operator interface devices for monitoring and controlling devices attached to a controller.
  • Page 12 Chapter 1 Overview PanelView Component C400 Terminals (C400 Series A terminal shown) Item Description Item Description Touch, function keys display Mounting slots Power status indicator RS-232 serial port 24V DC power input USB host port 10/100 MBit Ethernet port Diagnostic status indicator RS-422 or RS-485 port Replaceable real-time clock battery PanelView Component C600 and C1000 Terminals...

  • Page 13: How To Connect Browser

    TCP/IP. Before connecting your computer to the USB port of the PanelView IMPORTANT Component terminal, you must first install the Allen-Bradley PanelView USB remote NDIS Network Device driver on your computer. Refer to Install the USB Driver on page 65.

  • Page 14: Panelview Explorer

    Chapter 1 Overview Ethernet Port The C400, C600 and C1000 terminals have an Ethernet port. The Ethernet port supports both static IP addresses and Dynamic Host Configuration Protocol (DHCP) assigned IP addresses. If using static IP addressing, then you manually set the IP address, the subnet mask, and the default gateway.

  • Page 15: Peripheral Connection

    Copy the help files to the WebHelp folder in the shared directory of the emulator, for example, C:\Documents and Settings\All Users\Shared Documents\Allen-Bradley\PanelView Component Emulator\WebHelp. View Help Files After copying the help files to external media and inserting the media in the terminal, you can view the help files by closing this help window and clicking the help ? button again.

  • Page 16: Catalog Number Configuration

    Chapter 1 Overview Catalog Number These are the available PanelView Component terminals. Configuration Cat. No. Model Operator Input Size Display Type 2711C-F2M C200 Function keys 2 in. Monochrome 2711C-K2M Numeric and function keys 2711C-T3M C300 Touch screen 3 in. 2711C-K3M Numeric and function keys 2711C-T6M C600...

  • Page 17: Chapter Objectives

    Chapter Configuration Mode Chapter Objectives This chapter covers topics that show how to use the Configuration mode of your PanelView component terminal. • Configuration mode • Configuration interfaces • Terminal settings • Managing applications and files • Transferring applications • Transferring user-defined objects Configuration Mode The terminal can be configured from either the design time or the runtime user interface.
  • Page 18 Chapter 2 Configuration Mode When a new application is created, the design time automatically navigates to the first screen and assigns it as the startup screen. The design-time environment is compatible with these operating systems: • Windows 2000 (catalog numbers 2711C-T4T, 2711C-T6M, 2711C-T6C, 2711C-T6T, and 2711C-T10C only, using an Ethernet connection to connect to the terminal) •...
  • Page 19 Configuration Mode Chapter 2 If you use a browser other than a recommended browser, this message appears. Runtime Configuration The runtime configuration is when you make changes on the actual terminal. Changes can be made whether an application is running or not running. C400, C600 and C1000 C200 C300...

  • Page 20: Configuration Interfaces

    Chapter 2 Configuration Mode Configuration Interfaces Terminal settings can be configured either on the terminal or through a web browser using the PanelView Explorer Startup window. Terminal Interface The on-terminal interface lets you make changes to the terminal configuration. On the C200 and C300 terminals, you have to use the arrows to scroll through the menu.
  • Page 21 Configuration Mode Chapter 2 PanelView Explorer Startup Window The PanelView Explorer Startup window lets you access the terminal through a web browser. PanelView Explorer Startup Window Item Function Description Terminal Settings Use this link to view and change terminal display and communication settings, view system information, and enable terminal security while connected to the terminal.

  • Page 22: Terminal Settings

    Chapter 2 Configuration Mode Terminal Settings Terminal settings can be set on the terminal or through the PanelView Explorer Startup window. Adjusting Settings on the Terminal From the terminal, you can view and edit the terminal settings. The settings take effect immediately.
  • Page 23 Configuration Mode Chapter 2 Adjusting Settings on the PanelView Explorer Startup Window From the PanelView Explorer Startup window, you can view and edit settings for the connected PanelView Component terminal. The settings take effect immediately. By clicking the Terminal Settings link on the PanelView Explorer Startup window, you can access tabs to: •...
  • Page 24 Chapter 2 Configuration Mode Select a Terminal Language You can change the terminal display language. The terminal is shipped with the English, Portuguese, French, Italian, German, Spanish, and Chinese fonts installed. Korean is available but you must first install the Korean font. Refer to page 76 for information on how to install the font by upgrading the firmware.
  • Page 25 Configuration Mode Chapter 2 1. Click Config Language. 2. Press F1 to select the language. The display changes to the language you select immediately. At runtime, diagnostic messages appear in the same language as IMPORTANT the application if the application language is English, Portuguese, French, Italian, German, Spanish, Chinese, or Korean.
  • Page 26 Chapter 2 Configuration Mode Follow these steps to change the display brightness or contrast from the terminal. 1. Click Display on the menu list. C200, C300 C400, C600, C1000 2. Use the arrow keys to adjust the brightness or contrast up or down. On the C200 and C300 terminals, press F3 to go to the contrast adjustment screen.
  • Page 27 Configuration Mode Chapter 2 Configure the Screen Saver You can enable or disable the screen saver on the connected PanelView Component terminal. The terminal has four screen saver modes: screen saver, dimmer, screen saver and dimmer, or disable. • Screen saver – activates after the idle timeout elapses using a default screen saver image.
  • Page 28 Chapter 2 Configuration Mode 6. Drag the slider to adjust the screen saver brightness. 7. Click Apply, or click Cancel to restore the current screen saver settings. To disable the screen saver or dimmers, select Disable Screen Saver and Dimmer from the screen saver mode list.
  • Page 29 Choices are 1, 2, 5, 10, 15, 20, 30, or 60 min. Replace the Screen Saver Image The default screen saver image is a floating Allen-Bradley logo in a bitmap format. The name of the default screen saver is 'Screen Saver' with a .bmp file type.
  • Page 30 Chapter 2 Configuration Mode 2. Save your bitmap file to your computer, a USB drive or and SD card. Rename your file as 'Screen Saver' and make sure the file type is .bmp. 3. Click the File Transfer link in the PanelView Explorer Startup window, then click New Transfer.
  • Page 31 Configuration Mode Chapter 2 The repeat rate is the speed at which a character repeats per second when you hold down a key. The repeat delay is the amount of time, in milliseconds, that elapses before a character begins to repeat when you hold down a key. Follow these steps to change the repeat settings for keys.
  • Page 32 Chapter 2 Configuration Mode Use a plastic stylus device with a minimum tip radius of 1 mm (0.040 in.) to prevent damage to the touch screen. Touch screen calibration is only supported on touch only IMPORTANT terminals, catalog numbers 2711C-T3M, 2711C-T4T, 2711C-T6C, 2711C-T6T, 2711-T6M, and 2711-T10C.
  • Page 33 Configuration Mode Chapter 2 Follow these steps to calibrate the touch screen from the terminal. 1. Click Display on the menu list. 2. For C400, C600 and C1000 terminals, click Calibrate Touchscreen. 3. For C300 touch screen terminals, press the right arrow to go to the calibration screen.
  • Page 34 Chapter 2 Configuration Mode 5. Click OK within 30 seconds once the message appears to accept the changes or the old settings are kept. Reboot the Terminal You can restart the terminal without having to disconnect and reapply power. After a reset, the terminal performs a series of startup tests and then either enters configuration mode or runs the startup application.
  • Page 35 Configuration Mode Chapter 2 Follow these steps to reboot the terminal from the C400, C600 and C1000 terminals. 1. Go to the Main configuration screen. 2. Press Reset Terminal. 3. Confirm reset. Follow these steps to reboot the terminal from the C200 and C300 terminals. 1.
  • Page 36 Chapter 2 Configuration Mode Change the Startup Application You can select or change the application that runs on the terminal each time the terminal starts up. You must also select the storage location of the application. The options are internal storage of the terminal, USB flash drive, SD card, or PC storage.
  • Page 37 Configuration Mode Chapter 2 Follow these steps to select or change the startup application from the C400, C600 or C1000 terminal. 1. Click File Manager from the Main menu. 2. Select the location of the application from the Source list, either Internal, USB, or SD (for 2711C-T6C, 2711C-T6M, 2711C-T6T, 2711C-T10C only).
  • Page 38 Chapter 2 Configuration Mode Follow these steps to select or change the startup application from the C200 or C300 terminal. 1. Click Startup Application from the Main menu. 2. Press F1 to reset the startup application. 3. Press F4 to exit to the main menu. 4.
  • Page 39 Configuration Mode Chapter 2 Change the Date and Time You can adjust the current date and time for terminal operations. The time is set in 24-hour format. You can also set the terminal to automatically adjust the time for daylight savings time. Follow these steps to change the terminal date and time using the PanelView Explorer Startup window.
  • Page 40 Chapter 2 Configuration Mode Follow these steps to change the terminal date and time from the C400, C600 and C1000 terminals. 1. Go to the Main configuration screen. 2. Click on the number next to what you want to change under the 'Date and Time' section.
  • Page 41 Configuration Mode Chapter 2 Change Ethernet Settings You can establish an Ethernet connection between the connected PanelView Component terminal and computer using the Ethernet port or the host USB port on the terminal. For the Ethernet port, IP addresses can be set dynamically by the network if Dynamic Host Configuration Protocol (DHCP) is enabled.
  • Page 42 Chapter 2 Configuration Mode If DHCP is enabled for the Ethernet port, the current fields show the IP addresses assigned by the network. You can assign IP addresses manually by disabling DHCP and entering addresses in the static fields. Follow these steps to set a static IP address for the Ethernet port of the connected terminal using the PanelView Explorer Startup window.
  • Page 43 Configuration Mode Chapter 2 Follow these steps to set the IP address for the Ethernet port of the connected terminal from the C400, C600 and C1000 terminals. 1. Click Communication from the menu list. 2. Click Set Static IP Address. The Static IP Address screen appears.
  • Page 44 Chapter 2 Configuration Mode Enable Terminal Security Use terminal security to restrict user access to the terminal configuration screens and the PanelView Explorer Startup window. For example, you can require users to enter a user name and password before accessing or editing an application. Initially, the terminal and the PanelView Explorer Startup window are unsecured.
  • Page 45 Configuration Mode Chapter 2 4. Check Terminal Security Enabled. 5. Optionally, enter a new Terminal User Name. 6. Click the Reset Terminal User Password button. 7. In the Reset Password dialog, enter a new password, confirm the password, then click OK. Terminal user names and passwords are limited to 15 characters.
  • Page 46 Chapter 2 Configuration Mode To disable security, uncheck the Terminal Security Enabled checkbox. The next time the terminal is restarted, the design environment is unsecured. The terminal user name and password is stored in a file that is separate from the application. You can transfer this file to other terminals without having to manually re-enter the information.
  • Page 47 Configuration Mode Chapter 2 View System Information You can view system information about your terminal including information about the firmware, boot code, logic board, battery status (if applicable), terminal on time, and memory used. Follow these steps to view system information using the PanelView Explorer Startup window.
  • Page 48 Chapter 2 Configuration Mode Follow these steps to view system information using the C200 or C300 PanelView Component terminal. 1. Select System Information from the menu list and press enter. The system information appears. 2. Press F3 to see more information, press F2 to go back, or press F4 to exit to the main menu.

  • Page 49: Managing Applications And Files

    Configuration Mode Chapter 2 Follow these steps to view system information using the C400, C600 or C1000 PanelView Component terminal. 1. Click System Information from the menu list. The system information screen displays firmware version, boot code version, logic board version, terminal on time, display on time, and battery status.

  • Page 50: Transferring Applications

    Chapter 2 Configuration Mode • Destination location - The location where you want to transfer the selected file. You can transfer a file to Internal Storage of the terminal, USB Storage, SD Storage, or My Computer. If transferring a file from or to USB or SD storage, verify that the IMPORTANT USB flash drive or SD card is inserted in the terminal before starting the file transfer.
  • Page 51 Configuration Mode Chapter 2 5. Select Application as the file type and click Next. 6. Select the application you want to export and click Next. 7. Select the destination for the application and click Transfer. 8. Click Save in the File Download dialog. 9.

  • Page 52: Validate The Application

    Chapter 2 Configuration Mode Validate the Application Before you can run an application on the PanelView Component, it is strongly recommended that you validate the application for errors and warnings. The application does not need to be error-free to run in the application, however, it is good practice to fix both errors and warnings to ensure expected system behavior.

  • Page 53: Transferring User-Defined Objects

    Configuration Mode Chapter 2 Transferring User-defined You can transfer user defined objects (.chu), also known as library objects, created in one application to another terminal for use with other applications. In your Objects application, the user-defined objects are added to the graphics library of the object palette.
  • Page 54 Chapter 2 Configuration Mode Notes: Publication 2711C-UM001I-EN-P - July 2014...

  • Page 55: Chapter Objectives

    Chapter Install and Replace Components Chapter Objectives This chapter shows how to install, replace, or upgrade various components of the PanelView component terminals. • SD memory card • USB flash drive • Battery replacement SD Memory Card The SD memory card can be inserted in this location on the C600 and C1000 terminals.

  • Page 56: Battery Replacement

    Chapter 3 Install and Replace Components Battery Replacement The C400, C600 and C1000 terminals contain a lithium battery that is intended to be replaced during the life of the product. The battery provides battery backup for the real-time clock. It is not used for application backup or retention. WARNING: Only the 2711C-T4T catalog is UL Listed for Class I, Division 2 Group A,B,C,D Hazardous Locations, certified for U.S.
  • Page 57 Install and Replace Components Chapter 3 Battery Cover Battery This equipment is sensitive to electrostatic discharge (ESD) Follow ESD prevention guidelines when handling this equipment. ATTENTION: At the end of its life, the used battery should be collected separately from any unsorted municipal waste and recycled. Publication 2711C-UM001I-EN-P - July 2014...
  • Page 58 Chapter 3 Install and Replace Components Notes: Publication 2711C-UM001I-EN-P - July 2014...

  • Page 59: Chapter Objectives

    Chapter Cable Connections and Communication Chapter Objectives This chapter provides network and device connections for the terminals. • Wiring and safety guidelines • Connecting devices • MicroLogix controller cable charts • Ethernet connection • Serial connections • USB Ports Wiring and Safety Use publication NFPA 70E Electrical Safety Requirements for Employee Workplaces, IEC 60364 Electrical Installations in Buildings, or other applicable Guidelines...

  • Page 60: Connecting Devices

    Chapter 4 Cable Connections and Communication Connecting Devices Use these cables for connecting devices to PanelView Component terminals. Cables for PanelView Component Terminals Cat. No. Description For Use With 2711C-CBL-UU02 USB-A host to USB-B device cable, 2 m C200, C300, C400, (6.56 ft) C600, C1000 2711P-CBL-EX04...

  • Page 61: Ethernet Connection

    Cable Connections and Communication Chapter 4 Ethernet Connection The C400, C600 and C1000 terminals have an Ethernet port that supports: • communication to a controller. • connection to a computer for application design. Ethernet Connector The base-configured unit of the terminals has an RJ45, 10/100 Base-T connector for Ethernet network communication.
  • Page 62 Chapter 4 Cable Connections and Communication Security Considerations IGMP (Internet Group Management Protocol) is used for IPv4 multicast. A multicast is communication between a single sender and multiple receivers on a network. IGMP is used to exchange membership status data between IPv4 routers that support multicasting and members of multicast groups.

  • Page 63: Serial Connections

    Cable Connections and Communication Chapter 4 Serial Connections The terminals have a multi-purpose serial RS-232 port that supports: • DH-485 communication through a serial connection. • DF1 full-duplex communication with controllers using direct connections or modem connections. • third-party point-to-point communication. The serial port on the terminal is a 9-pin, male, RS-232 connector.

  • Page 64: Usb Ports

    Chapter 4 Cable Connections and Communication RS-422/RS-485 Port The RS-422/RS-485 port is a nonisolated port that supports point-to-point communication. RS-422/RS-485 Connector Pinout Signal T– R– S (Shield) The RS422/485 port has integrated 121 ohm termination between the R and R- signal pair.
  • Page 65 Before connecting your computer to the USB port of the IMPORTANT PanelView Component terminal, you must first install the Allen-Bradley PanelView USB remote NDIS Network Device driver on your computer. The USB RNDIS driver is only supported on Windows XP and IMPORTANT Windows Vista operating systems.
  • Page 66 Chapter 4 Cable Connections and Communication 3. Click Next when the Welcome dialog box appears. 4. Click Install to begin the installation of the PanelView USB RNDIS Driver. The progress indicator shows that the driver is installing. 5. Click Next when the Device Driver Installation Wizard dialog box appears.
  • Page 67 Cable Connections and Communication Chapter 4 The drivers install. 6. If the Windows Logo Test warning dialog box is displayed, click Continue Anyway. Publication 2711C-UM001I-EN-P - July 2014...
  • Page 68 Chapter 4 Cable Connections and Communication 7. Click Finish in the Device Driver Installation Wizard dialog box. 8. Click Finish in the PanelView USB RNDIS Driver dialog box. The drivers are now installed. Publication 2711C-UM001I-EN-P - July 2014...
  • Page 69 Cable Connections and Communication Chapter 4 Configure the Terminal for USB Connection Follow these steps to configure your terminal to be connected through a USB port to a computer. 1. Connect the USB host port on the computer to the USB device port on the terminal.
  • Page 70 Chapter 4 Cable Connections and Communication 3. Choose Install the software automatically and click next. The wizard searches for the files. 4. If the Windows Logo Test warning dialog box is displayed, click Continue Anyway. Publication 2711C-UM001I-EN-P - July 2014...
  • Page 71 Cable Connections and Communication Chapter 4 The software installs. 5. Click Finish in the Completing the Found New Hardware Wizard dialog box for the boot loader. 6. Click Next when the Found New Hardware Wizard dialog box for the PanelView USB Remote NDIS Network Device appears. Publication 2711C-UM001I-EN-P - July 2014...
  • Page 72 Chapter 4 Cable Connections and Communication 7. Choose Install the software automatically and click next. The wizard searches for the files. 8. If the Windows Logo Test warning dialog box is displayed, click Continue Anyway. Publication 2711C-UM001I-EN-P - July 2014...
  • Page 73 Cable Connections and Communication Chapter 4 The software installs. 9. Click Finish in the Completing the Found New Hardware Wizard dialog box for the PanelView USB Remote NDIS Network Device. Driver Installation Note for Windows 7 and Windows Vista 1. During the initial installation of the USB RNDIS boot loader driver, you may see the dialog box reporting an unsuccessful installation, as shown here.
  • Page 74 Chapter 4 Cable Connections and Communication 2. After the driver installation is complete, you may see a dialog box similar to the one shown here. Cycle power to the terminal and reconnect the USB cable. 3. This dialog box appears. 4.

  • Page 75: Chapter Objectives

    Chapter Upgrade Firmware Chapter Objectives This chapter provides topics on how to upgrade firmware in the terminal. • Prepare for firmware upgrade • Upgrade firmware using a removable storage device The firmware upgrade runs an executable script on a removable storage device such as a USB flash drive or an SD card that copies a firmware image into the flash memory of the terminal.

  • Page 76: Firmware Installation Using Removable Storage Device

    Chapter 5 Upgrade Firmware 4. Verify the existing firmware revision of the terminal by looking in the Configuration Screens, and compare to the firmware revision of the file to make sure you are performing the desired upgrade. Refer to View System Information on page 47 for instructions on how to view the current firmware version.
  • Page 77 Upgrade Firmware Chapter 5 ATTENTION: Removing the USB flash drive or SD card, from the PanelView Component terminal, while a firmware upgrade is in process, could corrupt the firmware and make the terminal unusable. Take precautions to prevent the USB flash drive or SD card from being accidentally disconnected.
  • Page 78 Chapter 5 Upgrade Firmware ATTENTION: Changing the firmware will likely change the behavior of the terminal. Be aware of the firmware versions for the terminal versus the new firmware that is on the computer, and be informed of the expected behavior after the new firmware is installed on the terminal.
  • Page 79 Upgrade Firmware Chapter 5 3. When prompted to run the Autorun, press Yes or the F1 key. The splash screen appears and the progress bar indicates a firmware installation is in process. Do not remove the SD card or USB flash drive until upgrade - IMPORTANT OK is displayed.
  • Page 80 Chapter 5 Upgrade Firmware Notes: Publication 2711C-UM001I-EN-P - July 2014...

  • Page 81: Chapter Objectives

    Chapter Troubleshoot the System Chapter Objectives This chapter provides information on how to isolate and correct common operating problems with system components. • View system information • Alerts • Troubleshooting View System Information You can view current system information for the connected terminal. You should provide this information when contacting technical support.
  • Page 82 Chapter 6 Troubleshoot the System PanelView Component Terminal Alerts Category Description Corrective Action Communication Data Access Error for Alias /*S:0 Param2*/, Check that the communication network cable is Controller /*S:0 Param3*/, Address is /*S:0 connected. Param4*/, Communication Flag is /*S:0 Param1*/ If new ladder logic is downloading to the controller, The terminal is having trouble reading the you could see this message.
  • Page 83 Troubleshoot the System Chapter 6 PanelView Component Terminal Alerts Category Description Corrective Action Communication Communication Server Error Contact technical support providing this data. ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0 Param3*/, P2-/*S:0 Param4*/, P3-/*S:0 Param5*/, P4-/*S:0 Param6*/, P5-/*S:0 Param7*/, P6-/*S:0 Param8*/ Reboot the terminal. Communication Communication Server Error Contact technical support providing this data.
  • Page 84 Chapter 6 Troubleshoot the System PanelView Component Terminal Alerts Category Description Corrective Action Communication Remote Device /*S:0 Param1*/ is Not Verify all network connections are correct. Responding Verify that the communication network cable is connected. If new ladder logic is downloading to the controller, you could see this message.
  • Page 85 Troubleshoot the System Chapter 6 PanelView Component Terminal Alerts Category Description Corrective Action Recipe 1009 Recipe Download failed. Cause: Unable to write Check for: to /*S:0 Param1*/. Communication errors. Bad data point specification. The ingredient value written is outside the Low EU and High EU limits of the numeric data point assigned.
  • Page 86 Chapter 6 Troubleshoot the System PanelView Component Terminal Alerts Category Description Corrective Action Recipe 1021 Recipe /*S:0 Param1*/ failed. Cause: Unable to Check the communication settings, and data point read from /*S:0 Param2*/ specification. Recipe 1022 Recipe /*S:0 Param1*/ failed. Cause: Unable to Check the communication settings, and data point read from Tag.
  • Page 87 Troubleshoot the System Chapter 6 PanelView Component Terminal Alerts Category Description Corrective Action Alert 2012 Application has been modified. Continue without Edit the application and save prior to performing this saving? operation, otherwise changes to the application may be lost. Alert 2013 Currently loaded application has been modified.
  • Page 88 Chapter 6 Troubleshoot the System PanelView Component Terminal Alerts Category Description Corrective Action Alert 2034 Destination folder does not exist. Make sure the destination location exists and retry. Alert 2035 Insufficient disk space. Please free disk space and Remove files to free space by pressing the Delete try again.
  • Page 89 Troubleshoot the System Chapter 6 PanelView Component Terminal Alerts Category Description Corrective Action Alert 2056 Cannot copy recipe to a loaded application. Please unload application and try again. Alert 2057 Terminal is running low on application memory Please reset the terminal or this may lead to fatal (<Available_Virtual_Memory>bytes).

  • Page 90: Troubleshooting

    Chapter 6 Troubleshoot the System Troubleshooting If your terminal does not start up correctly, check for adequate power, observe the splash screen state message and status code, indicator states, or an application that is not running during powerup. Determine what changed since the last time the terminal ran normally and decide if the change can be reversed.
  • Page 91 Troubleshoot the System Chapter 6 Firmware Installation and Loading Message State Code Firmware Image Validation (CRC/Format) Failure Fatal Firmware Image Compatibility Failure Fatal Firmware Write to Flash error Fatal Firmware Read-After-Write Verify Fatal Invalid or missing Firmware Image Fatal Other Commonly Observed Status Codes Message State Code...

  • Page 92: Returning To The Out-Of-Box Condition

    Chapter 6 Troubleshoot the System At startup, the Fault indicator is off, except for a few brief flashes, and the Comm indicator is on. If the indicators remain off, check the power cable. After a successful startup, both indicators are off and controlled by the application running on the terminal.
  • Page 93 Troubleshoot the System Chapter 6 2. Press Yes or F1 to return to the out-of-box condition, or press No or F2 to cancel. If you choose to return to the out-of-box condition, the terminal resets. On the subsequent boot, the file system is formatted and removes the contents including applications, logs, recipes, user-installed fonts, objects, and graphics.
  • Page 94 Chapter 6 Troubleshoot the System Notes: Publication 2711C-UM001I-EN-P - July 2014...

  • Page 95: General Specifications

    Appendix Specifications General Specifications PanelView Component - 2711C-F2M, 2711C-K2M, 2711C-T3M, 2711C-K3M, 2711C-T4T, 2711C-T6M, 2711C-T6C, 2711C-T6T, 2711C-T10C Attribute Value Display type C200 Monochrome transflective STN passive matrix C300 Monochrome transflective FSTN passive matrix C400 Color transmissive TFT active matrix LCD C600 Monochrome transmissive FSTN passive matrix or Color transmissive CSTN passive matrix or Color transmissive TFT active matrix LCD...
  • Page 96 Appendix A Specifications PanelView Component - 2711C-F2M, 2711C-K2M, 2711C-T3M, 2711C-K3M, 2711C-T4T, 2711C-T6M, 2711C-T6C, 2711C-T6T, 2711C-T10C Attribute Value Memory card C200, C300, and C400 USB port C600 and C1000 USB port and Secure digital (SD) card Programming port USB device port Battery life 5 years min at 25 °C (77 °F) Real-time clock...

  • Page 97: Environmental

    Specifications Appendix A Environmental Attribute Value Temperature, operating 0…50 °C (32…122 °F) Temperature, nonoperating -25…70 °C (13…158 °F) Heat dissipation C200 and C300 16 BTU/hr C400 24 BTU/hr C600 32 BTU/hr C1000 58 BTU/hr Relative humidity 0…95% noncondensing Shock, operating 15 g at 11 ms Shock, nonoperating 30 g at 11 ms...
  • Page 98 Appendix A Specifications Notes: Publication 2711C-UM001I-EN-P - July 2014...

  • Page 99: Available Fonts

    Support website. No other fonts are licensed for use on the terminal. Set up Fonts for Ensure that you install a .NET framework before setting up fonts. PanelView Component Copy the fonts files to this folder c:\Program Files\Allen-Bradley\PanelView Component DesignStation\Fonts. Launch PVcDesignStation 2.0 to finish DesignStation 2.0 setting up the fonts.

  • Page 100: Remove A Font File

    Appendix B Adding Font Files 2. Click File Transfer. 3. Click New Transfer. 4. Select the source location of the Font file, typically My Computer, and click Next. 5. Select Font as the file type and click Next. 6. Click Browse … to locate and select the Font file, then click Open. 7.
  • Page 101 Adding Font Files Appendix B 9. Observe the deleted font file no longer appears in the list of all Font files. 10. Reboot the terminal to remove the file from the design environment. ATTENTION: If deleting a font from the emulator internal storage, you need to Flash Save for it to be permanently stored in emulator.
  • Page 102 Appendix B Adding Font Files Notes: Publication 2711C-UM001I-EN-P - July 2014...

  • Page 103: Overview

    Appendix PanelView Component Emulator Overview The PanelView Component terminal emulator is treated as a terminal and runs almost the exact same firmware. The emulator has its own file system. One folder of the file system (PC Storage) can be mapped to a folder in your computer’s file system.
  • Page 104 Appendix C PanelView Component Emulator Follow these steps to install the emulator components. 1. Go to thttp://ab.rockwellautomation.com/Graphic-Terminals/2711C-PanelVie w-Component-C400-Terminals to download the emulator components. 2. Run the PVc Emulator executable file. The InstallShield Wizard appears. The initial splash screen announces that the installer is running. It identifies the product being installed.
  • Page 105 PanelView Component Emulator Appendix C 5. Select the installation type. You can select between Complete, Express, or Custom installation. Complete installs all components, at the default installation locations, and with all default user options. Custom causes the installer to bring up a dialog that allows you to customize the installation process.
  • Page 106 Appendix C PanelView Component Emulator The progress screen gives you a visual indication of the installation progress. The Microsoft Device Emulator and Microsoft Virtual PC IMPORTANT have their own installation procedure and agreements. Once they are installed (if you selected complete install or selected them for custom install) you will be brought back to the finish dialog.
  • Page 107 PanelView Component Emulator Appendix C PanelView Component Extended Support This is a Rockwell Automation provided accessory for the PanelView Component emulator. This component consists of extended help files, sample applications, libraries, and font files. These files were originally installed in the Mapped Share folder.
  • Page 108 Appendix C PanelView Component Emulator Errors During Installation If an error is reported while configuring the Loopback Adapter, make sure the Loopback Adapter settings are correct. Follow these steps to configure the Loopback Adapter settings. 1. Open the Windows Network Connections folder and right-click the connection with device name Microsoft Loopback Adapter.
  • Page 109 PanelView Component Emulator Appendix C Publication 2711C-UM001I-EN-P - July 2014...

  • Page 110: Uninstall The Emulator

    Appendix C PanelView Component Emulator Uninstall the Emulator The PanelView Component Emulator, Microsoft device emulator, and Virtual PC programs are listed as separate items in the Windows Add or Remove Programs list. If you have multiple versions of the PanelView Component emulator, you can remove whichever version you want.
  • Page 111 PanelView Component Emulator Appendix C The computer goes through the removal process and shows a progress screen. After the last version of PanelView Component Emulator is uninstalled, you are asked if you want the mapped share folder removed. 5. Click Yes or No on the Remove Share folder dialog. Make note of this directory location if you plan to reinstall the emulator at a later date.

  • Page 112: Directory Layout And Content

    Appendix C PanelView Component Emulator Directory Layout and This section describes where you can find the files that the installer loaded on your computer. Content Device Emulator Component The directory layout for the Device Emulator is defined by the Microsoft installer for this component.
  • Page 113 Appendix C PanelView Component Emulator Component The root install location for the PanelView Component Emulator component is C:\Program Files\Allen-Bradley. The directory structure under the root location is shown. Root Location Directory Structure The install directory under the root is named PanelView Component Emulator.

  • Page 114: Launch Mechanism

    Appendix C PanelView Component Emulator There is a subdirectory for each terminal type. The subdirectory name is the catalog number for the respective terminal type. These subdirectories contain the files that define each emulated terminal image and behavior. The files making up the emulator contain the base name of the terminal catalog.

  • Page 115: Using The Emulator

    PanelView Component Emulator Appendix C Windows Start Menu The PanelView Component Emulator installer creates entries in the Windows Start Menu that can be used to launch a specific emulated terminal type. There is also a shortcut named Applications which is simply a shortcut to the Mapped Share folder.
  • Page 116 Appendix C PanelView Component Emulator IP addresses for your emulator The following is a list of IP addresses to use with your emulator. IP Addresses for Emulators Terminal Catalog Number IP Address 2711C-T10C 169.254.253.9 2711C-T6T 169.254.253.10 2711C-T4T 169.254.253.11 2711C-T6M 169.254.253.8 2711C-T6C 169.254.253.7 2711C-T3M...

  • Page 117: Error Codes

    PanelView Component Emulator Appendix C Error Codes There are a variety of failure conditions that can occur in the emulator/browser launch process. The launch mechanism contains a popup dialog to report errors to the user. To avoid multi-language issues, the error reporting dialog simply contains a title bar and up to three pieces of error detail information.
  • Page 118 Appendix C PanelView Component Emulator PVcEmLaunch Error Codes Code Parameter 1 Parameter 2 Description 0x2000B Failed launching the emulator 0x2000C Emulator failed to start (timeout) 0x2000D Failed launching web browser Publication 2711C-UM001I-EN-P - July 2014...

  • Page 119: Overview

    Appendix PanelView Component DesignStation Overview PanelView Component DesignStation 2.0 PanelView Component DesignStation 2.0 is an offline programming software for PanelView Component. PVc DesignStation 2.0 provides a significantly faster design experience compared to developing applications online with a terminal or an Emulator. Applications developed using PVc DesignStation 2.0 can only run on terminals with Firmware Version 1.50 or later.

  • Page 120: About Panelview Component Designstation 3.0

    Appendix D PanelView Component DesignStation In PanelView Component DesignStation, the following features are not yet implemented: • validation • test mode • run mode. PanelView Component DesignStation only supports Internet Explorer 7 and 8. No other Internet browsers are supported at this time. About PanelView Component DesignStation 3.0...

  • Page 121: Install The Software

    PanelView Component DesignStation Appendix D We strongly recommend that you validate the transferred application using the terminal software before running the application. Non-validated applications, when started on the terminal, display a reminder pop-up message that the application is not validated. PVc DesignStation can only have one instance running on the computer at any one time.
  • Page 122 Appendix D PanelView Component DesignStation The initial splash screen announces that the installer is running. It identifies the product being installed. 3. Click Next to continue the installation or Cancel to cancel installation. 4. Accept the license agreement and click Next to continue with the installation.
  • Page 123 PanelView Component DesignStation Appendix D 5. Click Install to continue with the installation, Cancel to cancel the installation, or Back to go back to the previous dialog. The verification screen gives you a chance to cancel the installation process before any permanent changes occur. The progress screen gives you a visual indication of the installation progress.
  • Page 124 Appendix D PanelView Component DesignStation The install complete screen is the final confirmation that the install has completed successfully. Publication 2711C-UM001I-EN-P - July 2014...

  • Page 125: Uninstall The Software

    PanelView Component DesignStation Appendix D Uninstall the Software The PVc DesignStation Software removes all registry settings, files, directories, and Windows Start menu items that were originally installed with this component . Follow these steps to uninstall the components. 1. Go to the Control Panel under the Windows Start Menu. 2.

  • Page 126: Directory Layout And Content

    Content PanelView Component DesignStation Component The root install location for the PanelView Component DesignStation component is C:\Program Files\Allen-Bradley. The directory structure under the root location is shown. Root Location Directory Structure The install directory under the root is named PanelView Component DesignStation.

  • Page 127: Using Panelview Component Designstation

    PanelView Component DesignStation Appendix D Windows Start Menu The PanelView Component DesignStation installer creates an entry in the Windows Start Menu that can be used to launch the software. The shortcut is installed for all users. Using PanelView PanelView Component DesignStation lets you create applications without being connected to a terminal.
  • Page 128 Appendix D PanelView Component DesignStation Publication 2711C-UM001I-EN-P - July 2014...

  • Page 129: Chapter Objectives

    Appendix Firmware Update Utility Chapter Objectives This appendix shows how to use the PanelView Component Firmware Update Utility to perform recovery and maintenance operations on a PanelView Component terminal that is in a non-operating state. Use the utility described in this appendix only if the terminal is IMPORTANT not operable.
  • Page 130 USB device port on the terminal. Before connecting your computer to the USB port of the IMPORTANT PanelView Component terminal, you must first install the Allen-Bradley PanelView USB remote NDIS Network Device driver on your computer. Refer to Install the USB Driver on page 65.

  • Page 131: Install The Utility

    Firmware Update Utility Appendix E Install the Utility 1. Run the Firmware Update Utility executable file. 2. Click Next. You have the option of clicking Browse to change the folder location and to install the utility for anyone who uses this computer or the person currently logged on.

  • Page 132: Update Firmware

    Follow these steps to update the firmware image on the terminal. 1. Connect the USB host port of your computer to the USB device port on the terminal. 2. From the Start Menu, select Programs>Allen-Bradley>PanelView Component Firmware Update Utility. Publication 2711C-UM001I-EN-P - July 2014...
  • Page 133 Firmware Update Utility Appendix E 3. When the utility is running, make sure Update Firmware is checked. 4. Click the Browse Button to select an SC image, for example, SC 01-01-002.IMG. The SC image is typically obtained from the PanelView Component technical support website.
  • Page 134 Appendix E Firmware Update Utility 6. Reset the terminal. Momentarily open the USB connection at the same time power is cycled. Otherwise, the power from the USB connection may prevent the terminal from resetting. 7. Observe the progress bar and the Details window for status information as the images are downloaded to the terminal.

  • Page 135: Clean File System Or Clean Registry

    1. Connect the USB host port of your computer to the USB device port on the terminal. 2. From the Start Menu, select Programs>Allen-Bradley>PanelView Component Firmware Update Utility. 3. When the utility is running, make sure Clean File System, Clean Registry, or both are checked.
  • Page 136 Appendix E Firmware Update Utility 5. Click the Begin Waiting for Connect Requests button to send the selected operations to the terminal when requested. The utility is waiting for an update request from the terminal. 6. Reset the terminal. Momentarily open the USB connection at the same time power is cycled.

  • Page 137: Resolve Firmware Upgrade Issues

    Otherwise, the power from the USB connection may prevent the terminal from resetting. 3. Right-click the connection with name Allen-Bradley PanelView Boot Loader USB Remote RNDIS Network Device when it appears, then select Properties. Note that this connection will disappear after a few seconds).
  • Page 138 Appendix E Firmware Update Utility 4. Select Advanced. 5. Select Windows Firewall Settings. 6. Check that the Windows Firewall is off. Click the OK button. 7. Click the General tab for connection properties. Publication 2711C-UM001I-EN-P - July 2014...
  • Page 139 Firmware Update Utility Appendix E 8. Check that the Internet Protocol (TCP/IP) box is selected and no other protocols are selected. 9. Select Internet Protocol (TCP/IP) and click the Properties button. 10. Check that the following IP address and Subnet Mask are set: •...

  • Page 140: Software Maintenance

    Appendix E Firmware Update Utility Software Maintenance You can display the version information of the PanelView Component Firmware Update utility by clicking the About tab. Use the Add or Remove Programs tool in the Control Panel of your computer to install a newer version or repair an existing installation of the PanelView Component Firmware Update utility.

  • Page 141: Index

    Index About PanelView Component DesignStation 2.0 119 about the terminals 11 date and time 39 access configuration mode 17 C400, C600 and C1000 40 adding fonts 99 PanelView explorer window 39 additional resources 9 design time 17 alerts 81 operating systems 18 applications supported browsers 18 DesignStation browser support 120...
  • Page 142 Index firmware objectives 9 install from storage device 78 operating systems 18 prepare for upgrade 75 out of box condition 92 prepare storage device 78 overview 11 upgrade 75 upgrades 10 using removable storage device 76 fonts PanelView Component DesignStation 2.0 adding 99 available 99 PanelView component emulator 103...
  • Page 143 Index system information 47 Ethernet 41 key repeat 30 C200 and C300 48 on PanelView explorer startup window C400, C600 and C1000 49 PanelView explorer window 47 on terminal 22 reboot terminal 34 screen saver 27 terminal system information 47 brightness and contrast 26 terminal language 24 calibrate touch screen 33...
  • Page 144 Index Publication 2711C-UM001I-EN-P - July 2014...
  • Page 146 Rockwell Automation Support Rockwell Automation provides technical information on the Web to assist you in using its products. , you can find technical manuals, a knowledge base of FAQs, technical and http://www.rockwellautomation.com/support/ application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make best use of these tools.

This manual is also suitable for:

Panelview 2711c-k2mPanelview 2711c-t3mPanelview 2711c-k3mPanelview 2711c-t4tPanelview 2711c-t6mPanelview 2711c-t6c ... Show all

Table of Contents